Purchased a 2017 Nissan Armada for over 28K. One week into owning vehicle developed electronic issues. Back brake Light was out amongst other minor issues. Drove 60 miles to dealers mechanic. They lied to me and told me there was no problem with the brake lights. 2 days later I parked in my driveway and my wife said that the brake light was still not working. I went out and bought a bulb. Now all kinds of issues started, I called the dealership and told them the mechanic lied about fixing the issue. I asked the Manager Vince to call me. Again and again my calls fell on deaf ears. I took the car 10/7/21 to the Nissan dealer local to me.They told me there were wires that were spliced under the vehicle and there was no warranty coverage even though I spent 3K on an extended warranty. This vehicle was Inspected in May by this dealership. They fraudulently passed the inspection knowing that the wiring was defective and the Brake lights on the drivers side did not work. My Nissan dealer told me there are wires under the vehicle that were spliced improperly and because it's not a defective part but basically is a vandalized vehicle with the wiring being cut. This did not just happen and is proof that the vehicle should never have passed inspection. I have contacted the State Police about this Fraudulent inspection. I agree with others that Vince is a terrible manager as he would never accept or return my calls. I guess spending over 30K isn't enough to get any customer service. Chris the salesman knew this was all going on and also did nothing about it
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
