Hendricks & Sons Auto Center


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

765 Reviews

99% Would Recommend
Latest Review 5 days ago
John G. on 12/10/2017
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"Consistent good service"
New tires needed...two not four! Way...Overdue for oil change but this was identified. All taken care of before our first snow. Feeling safe!
No pressure business. Modern. Texted me when car ready. Staff very nice. I have not been disappointed. Well run business!
Vehicle: Chevrolet Cavalier
Service Date: 12/08/2017
Review Created: 12/10/2017 06:03 AM
David R. on 12/05/2017
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David said this business get the work done correctly the first time. He endorses this facility 100 percent. They are pleasant and it's a good experience all around. He is thoroughly pleased with them.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 11/20/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Seth M. on 11/30/2017
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Spoke with Christine. She said the service was great. The work was done quickly.
Vehicle: Ford F-150
Category: Service
Service Date: 11/27/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Rick S. on 11/28/2017
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Rick said he would recommend this business for service.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/24/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
PHILLIP A. on 11/27/2017
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"2003 Jaguar S Type R"
As usual, Hendricks and Sons irons the wrinkles out of the typical scheduling problems associated with even a simple state inspection. As many of you know, that statement should not be taken lightly.
Vehicle: Jaguar S-TYPE
Service Date: 11/25/2017
Review Created: 11/27/2017 12:33 PM
Theresa C. on 11/24/2017
Recommended badge inactive Recommended
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Theresa said the prices were high and the business didn't accept payments.
Vehicle: Dodge Durango
Category: Service
Service Date: 11/20/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Hunter & Dan H. at Hendricks & Sons Auto Center responded on 11/26/2017

Theresea brought her vehicle in for state inspection as a first time customer.
The vehicle was a model year 2000 with 216,000  miles on it
The vehicle was in poor condition and needed a significant amount of work to meet the required standards for PA state inspection. Upon giving an estimate to do the work Theresa asked if she could make weekly payments to pay for the expense. We are a moderately priced shop that provides quality repairs and excellent customer service. We accept all regular forms of payment We do not however provide financing.

Derek M. on 11/22/2017
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Derek said the staff always does a good job. They always do everything he asks them to do.
Vehicle: Ford F-150
Category: Service
Service Date: 11/18/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
CATHY M. on 11/14/2017
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"Oil Change "
Always friendly and honest!! L
Vehicle: GMC Yukon XL
Service Date: 11/13/2017
Review Created: 11/14/2017 08:44 AM
Ann A. on 11/14/2017
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Ann said she has had no problems. They've been very helpful and she wouldn't go anywhere else. She would like them to stay in business.
Vehicle: Kia Rio
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
RANDALL C. on 11/13/2017
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"Competent work"
Everything is reviewed with you before the work is done.
Vehicle: Ford F-150
Service Date: 11/11/2017
Review Created: 11/13/2017 06:13 AM
GERALD H. on 11/12/2017
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" Disappointed with service "
I set up my appointment a week in advance and yet when I commend you had the wrong size tires and I had to wait quite a while for them to come I was just appointed that
Vehicle: Chevrolet Spark
Service Date: 11/10/2017
Review Created: 11/12/2017 07:23 AM
Hunter & Dan H. at Hendricks & Sons Auto Center responded on 11/14/2017

This was our fault the wrong tires were ordered.
We immediately had the right tires sent over unfortunately it did take a short while until the correct tires showed up at our shop.
Very sorry for the inconvenience.

Amy Y. on 11/10/2017
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Amy said the staff were understanding about her situation.
Vehicle: Hyundai Accent
Category: Service
Service Date: 10/30/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Kathleen C. on 11/09/2017
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Kathleen said the staff were courteous and professional. They knew what they were doing. The problem was fixed and their prices were fair. She was totally satisfied with her experience.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 11/01/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Chad S. on 11/08/2017
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Chad said things went smoothly as anticipated.
Vehicle: GMC Acadia
Category: Service
Service Date: 11/02/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
JANE P. on 11/05/2017
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"The "go to" place for excellent service for your car!"
Took the car at the appointed time, thorough oil change, fluid check etc. Very professional and pleasant. Can't beat all that!
Vehicle: Lexus ES 350
Service Date: 11/03/2017
Review Created: 11/05/2017 10:16 AM
Richard S. on 11/04/2017
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"The owner"
Reliable and extremely honest.
Vehicle: Lexus ES 300
Service Date: 11/03/2017
Review Created: 11/04/2017 03:34 AM
Robert R. on 11/04/2017
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Robert said the business was great.
Vehicle: Chevrolet Astro Cargo Van
Category: Service
Service Date: 11/01/2017
Review Created: 11/04/2017
This review was collected via phone interview by Customer Research Inc.
Kenneth L. on 11/02/2017
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"friendly, honest dealing service. "
Breaks much better now but still slight pulsation at low speed stops.
Vehicle: Volkswagen Vanagon
Service Date: 11/01/2017
Review Created: 11/02/2017 04:45 AM
Dan D. on 10/30/2017
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Dan said this business has helped him before as a favor. He was happy to go in for an inspection.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 09/26/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
David S. on 10/30/2017
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David said the work is done right the first time. The prices are fair and they are very nice people.
Vehicle: Ford F-150
Category: Service
Service Date: 09/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
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