This was our fault the wrong tires were ordered.
We immediately had the right tires sent over unfortunately it did take a short while until the correct tires showed up at our shop.
Very sorry for the inconvenience.
According to our record The vehicle mileage was recorded correctly the 3 times we worked on the car.
We are not sure when or aware that an alleged mileage mistake was made until receving this critique
We estimated for doing a complete brake job using premium brake parts as per manufacturer specifications.
This is to ensure safe braking operation under normal and extreme conditions.
There are always cheaper ways to fix things and we are willing to explore more econnomical options if given the opportunity.
We are sorry to see a customerwas dissatified and hope to be given anoither opportunity to correct the incident