Reviews
TM
Tim M.
Mandeville, LA
Mazda Mazda6
Verified Customer
Great service every time
Always get great service from Shawn and the rest of the staff.
Recommended
Shawn M. from Autoville Tire & Car Care responded on 04/18/2019
Thank you Tim for the 5 star review!
Autoville Tire & Car CareShawn Malbrough
BO
Brian O.
Louisiana
INFINITI EX35
Verified Customer
Brian said the business was very professional, courteous and also very informative.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shawn M. from Autoville Tire & Car Care responded on 04/18/2019
Thank you Brian for the 5 star review!
Autoville Tire & Car CareShawn Malbrough
CF
Chris F.
Mandeville, LA
Nissan NV200 Taxi
Verified Customer
Always honest
These guys are beyond trustworthy. Ive been going to autoville for 10 years now and literally have never been let down. They absolutely never do unnecessary work or try to make up work for their mechanics. They are insanely busy up there so they dont need to make up work! as long as autoville is around, i will bring my cars there and continue to recommend them. You wont find a more honest mechanic, i can assure you.
Recommended
Shawn M. from Autoville Tire & Car Care responded on 04/16/2019
Thank you so much Chris for the 5 star review! It has been our pleasure to work with you and service your vehicles for the past 10 years!
Autoville Tire & Car CareShawn Malbrough
BS
Brandon S.
Mandeville, LA
Chevrolet Silverado 1500
Verified Customer
Brandon said the staff gave great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shawn M. from Autoville Tire & Car Care responded on 04/17/2019
Thank you for the 5 star review!
Autoville Tire & Car CareShawn Malbrough
MI
Micheal I.
Mandeville, LA
Chevrolet Traverse
Verified Customer
Last minute
I called to get new tires on a Thursday before a Friday road trip.
The tires arrived Friday morning and I was on my way by noon.
Great job guys!
The tires arrived Friday morning and I was on my way by noon.
Great job guys!
Recommended
Shawn M. from Autoville Tire & Car Care responded on 04/16/2019
Thank you Micheal for the 5 star review!
Autoville Tire & Car CareShawn Malbrough
AP
Anthony P.
Mandeville, LA
Chevrolet Tahoe
Verified Customer
Fast and friendly service also honesty
Great place to bring your car
Recommended
Shawn M. from Autoville Tire & Car Care responded on 04/10/2019
Thank you Anthony for the 5 star review!
Autoville Tire & Car CareShawn Malbrough
BS
Brandon S.
Mandeville, LA
Chevrolet Silverado 1500
Verified Customer
Great service
Couldn’t have asked for a better experience. Great staff. Great service.
Recommended
Shawn M. from Autoville Tire & Car Care responded on 04/10/2019
Thank you Brandon for being such a loyal customer for all these years!!
Autoville Tire & Car CareShawn Malbrough
DC
Denise C.
Mandeville, LA
Kia Forte
Verified Customer
Friendly and courteous service
Purchased tires the staff kept me informed on the installation, explained the road hazard warranty
Recommended
Shawn M. from Autoville Tire & Car Care responded on 04/08/2019
Thank you Denise for the 5 star review!
Autoville Tire & Car CareShawn Malbrough
SA
Sherrill A.
Akers, LA
Chevrolet Tahoe
Verified Customer
Great Service
Always a pleasure dealing with Autoville. David and Steve are on top of my car's problems and work hard to fix them. Nothing but praise from me.
It is good to know that there is somewhere trusted to take your car, where you can feel that they know what they are doing and treat you fairly as well.
Thanks for being there.
It is good to know that there is somewhere trusted to take your car, where you can feel that they know what they are doing and treat you fairly as well.
Thanks for being there.
Recommended
Shawn M. from Autoville Tire & Car Care responded on 04/08/2019
Thank you Sherrill, it's always a pleasure to hear such kind words from wonderful customers like yourself!
Autoville Tire & Car CareShawn Malbrough
LC
Lynne C.
Mandeville, LA
Honda CR-V
Verified Customer
Everyone is very hospitable and helpful, and know what they are doing.
Dependable, knowledgeable, reasonably priced service.Friendly staff.
Recommended
Shawn M. from Autoville Tire & Car Care responded on 04/08/2019
Thank you Lynne for the 5 star review!
Autoville Tire & Car CareShawn Malbrough
Verified Customer
Mandeville, LA
Honda CR-V
Verified Customer
Courteous Service
Reliable and quick service
Recommended
Shawn M. from Autoville Tire & Car Care responded on 04/05/2019
Thank you for the 5 star review!
Autoville Tire & Car CareShawn Malbrough
TN
Terry N.
Covington, LA
Ford Police Interceptor
Verified Customer
Fully satisfied...again
No matter the issue or the problem, David, Shawn and Steve give me the facts, the truth. They also give me their unvarnished professional opinion. Good, bad or otherwise, they tell me, my wife or my father what we need to hear in order to make a sound decision as to the best course of action for us as regards our various vehicles. Their integrity and honesty is refreshing. They’ve earned our trust, and our business.
Recommended
Shawn M. from Autoville Tire & Car Care responded on 04/02/2019
Thank you Terry for your kind words! It has been a pleasure having you as a customer for all these years!!
FH
Frank H.
Ponchatoula, LA
Ford F-150
Verified Customer
Friendly service, experienced mechanics, and respectful. Also very reasonable pricing.
I will take my vehicles to autoville for all my mechanical needs because of the great work and reasoniable prices, also the highly trained mechanics.
Recommended
Shawn M. from Autoville Tire & Car Care responded on 04/01/2019
Thank you Frank for the 5 star review!!
AM
Ann M.
Mandeville, LA
Jeep Grand Cherokee
Verified Customer
Ann said David was polite and friendly, and her son also uses this facility. The service did take longer than expected. She was told he would have given her a ride after the fact.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shawn M. from Autoville Tire & Car Care responded on 04/02/2019
Thank you for the review Ann. I'm sorry it took longer than expected and you were not told about our shuttle service sooner. Sometimes the "longer than expected" is hard to avoid depending on issues that arouse during the day with your vehicle or the one in front of yours. However you should have been notified by the service writer if such issues happen and we will certainly try harder next time!
DF
Dan F.
Covington, LA
Audi Q7
Verified Customer
Dan said the business was timely and friendly and everything was satisfactory.
Recommended
This review was collected via phone interview by Customer Research Inc.
Shawn M. from Autoville Tire & Car Care responded on 04/02/2019
Thank you Dan for the 5 star review!
SH
Steve H.
Covington, LA
Chevrolet Silverado 1500
Verified Customer
Spoke with Myrtha. She said the vehicle service was wonderful and the business staff were honest. She recommends the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
BP
Bradley P.
Mandeville, LA
Toyota 4Runner
Verified Customer
Bradley said the staff took care of what he needed and they were fast.
Recommended
This review was collected via phone interview by Customer Research Inc.
LD
Louis D.
Mandeville, LA
Lincoln MKZ
Verified Customer
Great Experience
Very knowledgeable staff and true to their words.
Truly pay attention to customer service
Truly pay attention to customer service
Recommended
Shawn M. from Autoville Tire & Car Care responded on 04/01/2019
Thank you Louis for choosing Autoville for all you vehicle repair needs!
SB
Sandy B.
Mandeville, LA
Jaguar XJ
Verified Customer
Honest service that tells you when you don’t need work
Recently I brought my car to Autoville because I thought the brakes needed work. Unlike many other places, Autoville told me my breaks were fine. This kind of honest service is why I’ll be a loyal customer for life.
Recommended
Shawn M. from Autoville Tire & Car Care responded on 04/01/2019
Sandy, your kind words are deeply appreciated!
HV
Howard V.
Mandeville, LA
service
Stacy and Shawn or simply the best. Over the years they have worked on several of my cars. They went beyond the call of duty. They are the best, and there is no need to go to anyone else. I completely trust them. Thanks for everything you'll have done for me. Howard
Recommended