Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

141 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


RP
Rick P.
Pennsylvania
Lexus LS 400 Luxury Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Rick said that the facility is honest and they do the job right the first time.
This review was collected via phone interview by Customer Research Inc.

CS
Christian S.
Bethlehem, PA
Jeep Compass
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Christian said the staff were very reliable. They got the job done and were really nice.
This review was collected via phone interview by Customer Research Inc.
Kevin W. from Avenue Motors responded on 05/21/2018

Thank You for giving us the opportunity to serve you. 


TL
Tom L.
Bethlehem, PA
GMC Sierra 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Tom said this business was outstanding. They had excellent people and he's never had a problem. Both the owner and the staff were awesome. They've done many things for him and it's a great place to go.
This review was collected via phone interview by Customer Research Inc.
Kevin W. from Avenue Motors responded on 05/22/2018

Thank you for all the kind words. We appreciate your loyalty


SM
Scott M.
Emmaus, PA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Scott said he likes them.
This review was collected via phone interview by Customer Research Inc.
Kevin W. from Avenue Motors responded on 05/21/2018

Thank you for taking the time to review us and giving us the opportunity to serve you. 


WB
William B.
Bethlehem, PA
Chevrolet Chevy Van
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
William said he has used this business for a long time. The service was fine.
This review was collected via phone interview by Customer Research Inc.

TK
Thomas K.
Allentown, PA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Thomas said the business is able to get him in as soon as they can, and has done a great job. He is more than satisfied.
This review was collected via phone interview by Customer Research Inc.

JO
John O.
Bethlehem, PA
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
John said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Allentown, PA
Lincoln Navigator
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Brian said everything was fine and there were no problems, but they should make the first time customers aware of their 10 percent discount coupons.
This review was collected via phone interview by Customer Research Inc.

PD
Patrice D.
Germansville, PA
Nissan JUKE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Patrice said the business gave her a good opinion on what should be done with her vehicle.
This review was collected via phone interview by Customer Research Inc.
Kevin W. from Avenue Motors responded on 04/24/2018

Hi Patty, 
Thank you for taking the time to review us. Im glad we were able to help you and fix your car in a cost effective way.

Kevin


MP
Michael P.
Bethlehem, PA
Nissan Versa
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Michael said the business is timely, friendly and did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Kevin W. from Avenue Motors responded on 04/23/2018

Hi Michael, Thank you for the positive review. We appreciate you loyalty to Avenue Motors


SV
Scott V.
Riegelsville, PA
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Scott said he has used this business for a long time. The employees were consistent. They confirmed his suspicions of what was wrong with the vehicle and told him the price. They did exactly as he asked. He was happy with what they did.
This review was collected via phone interview by Customer Research Inc.

AS
Austin S.
Allentown, PA
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Austin said they do a great job and he has been going there for 25 to 30 years.
This review was collected via phone interview by Customer Research Inc.
Kevin W. from Avenue Motors responded on 04/20/2018

Austin, Thank you for your kind words and your loyalty. We appreciate your business and your trust in us.

Thank You
Kevin


AA
Anamary A.
Allentown, PA
Mitsubishi Lancer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2018 Category: Service
Anamary said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Kevin W. from Avenue Motors responded on 04/20/2018

Anamary, Thank you for taking the time to review us. We appreciate you choosing us to service your vehicle.


MF
Michele F.
Bethlehem, PA
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Fast service done right
I always use Avenue Motors for my car's service needs. Usually my schedule requires service be done quickly. Avenue Motors always get my car done on time and it's fixed right.
Kevin W. from Avenue Motors responded on 04/20/2018

Michele, Thank you for the kind words and your trust in us. We appreciate your loyalty to Avenue Motors.


HC
Henry C.
Alburtis, PA
Buick LeSabre
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2018 Category: Service
Henry said the business provides trustworthy service. The staff is accommodating. The prices are a little bit on the expensive side.
This review was collected via phone interview by Customer Research Inc.
Kevin W. from Avenue Motors responded on 04/09/2018

Hi Henry, Thank you for the honest feedback. I do agree with you, the cost of taking care of a car is expensive. I do believe we provide a top knotch service and all of the techs here are well trained and come with a wealth of experience. We also stand behind all the work we do with a 2 year parts and labor warranty. We do strive to provide a value of service and a job done right while still being competative. If we are ever out of line with a price feel free to bring it to my attention. Thank you for being a loyal customer. 


IB
Iesha B.
Allentown, PA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Iesha said the repairs and the customer service were great.
This review was collected via phone interview by Customer Research Inc.
Kevin W. from Avenue Motors responded on 04/09/2018

Iesha, Thank you for the feedback and giving us the opportunity to serve you. 


EW
Ed W.
Allentown, PA
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Ed said he has used them for 44 years. They have always taken very good care of his vehicles. They're considerate of him.
This review was collected via phone interview by Customer Research Inc.

DR
Dianna R.
Pennsylvania
Ford Freestar Wagon
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2018 Category: Service
Dianna said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Allentown, PA
Chrysler Sebring
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
gremlins
I had a whole nest of gremlins banging away every time I drove over a bump. Scott put on his wizard hat , waved his magic wrench, and 'poof' the noise stopped. All kidding aside, the work was done efficiently both from a time/ cost approach. I a happy camper!!!!!!!!!

TK
Terrance K.
Allentown, PA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Terrance said the staff does good work and they are very respectful.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 141 in total