Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

398 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


ED
Eli D.
Washington
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Eli said the business told her what was wrong and then gave her options on what to do about it.
This review was collected via phone interview by Customer Research Inc.

KN
Karla N.
Washington
Mercedes-Benz Sprinter Cargo Vans
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Karla said the employees at the business were very kind and friendly. The services performed were done in a timely and efficient manner.
This review was collected via phone interview by Customer Research Inc.

TG
Tenisha G.
Sultan, WA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Good work
Great service. Fit me in quickly. Straight to the point with what was wrong with the vehicle. Thank you.

KP
Karen P.
Washington
Saab 900
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Karen said that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Gold Bar, WA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Ryan said he got an opportunity to work with the mechanics. They showed him exactly what was wrong and explained it to him. He liked the repair, and the 3 year warranty on the work.
This review was collected via phone interview by Customer Research Inc.

NS
Neil S.
Skykomish, WA
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Neil said the staff was great at helping him resolve a difficult problem.
This review was collected via phone interview by Customer Research Inc.

DT
Dee T.
Washington
Kia Sedona
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Dee said they tuned up her vehicle and one of their recommendations was there was a problem with the intake. She was not properly informed, instead she came across it on the paper after picking up her vehicle. She stated she felt it would have been better if they would have told her, since they already had the intake off to replace the back spark plugs. She now has to take the vehicle back and pay for 3 hours of work when it could have been added as another hour during her initial visit. The staff are courteous.
This review was collected via phone interview by Customer Research Inc.

JP
Justin P.
Sultan, WA
Subaru Legacy Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Justin said the staff are great.
This review was collected via phone interview by Customer Research Inc.

DB
Donna B.
Startup, WA
Chrysler Cirrus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Donna said the staff at this facility explained everything to her. They were wonderful and nice. They pick her up and took her back to her vehicle. They fixed her problem and they are familiar with her vehicle.
This review was collected via phone interview by Customer Research Inc.

JW
Jake W.
Washington
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Jake said he had a pleasant experience at this facility.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
Gold Bar, WA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Karen said she was happy with the service.
This review was collected via phone interview by Customer Research Inc.

JH
Jennifer H.
Gold Bar, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Customer Satisfaction
This place is awesome. I no longer worry if I have brought my truck to the right place for service.
The crew is fast and efficient and the customer service is outstanding.
Pricing is competitive and dis counts are available per service.
Soon I will be bringing my hybrid as well.

JM
Jon M.
Washington
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Jon said the staff was very nice to deal with.
This review was collected via phone interview by Customer Research Inc.

KT
Ken T.
Washington
Mazda MPV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Ken said the staff do a great job, and he's very pleased.
This review was collected via phone interview by Customer Research Inc.

CL
Catherine L.
Washington
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018 Category: Service
Catherine said when the staff changed the light in her license plate, but the clip broke and now she has to take it back to this business so they can fix it.
This review was collected via phone interview by Customer Research Inc.

SH
Sean H.
Sultan, WA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Sean said the price ended up being cheaper than quoted. The service was quick.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Sultan, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Dan said the service was excellent. His vehicle was repaired as promised within two days. He intends to revisit the facility whenever necessary.
This review was collected via phone interview by Customer Research Inc.

MF
Michelle F.
Redmond, OR
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Michelle said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

HM
Henry m.
Washington
Ford Club Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Henry said the employees were helpful and provided good service.
This review was collected via phone interview by Customer Research Inc.

LZ
Lynn Z.
Washington
Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2018 Category: Service
Lynn said this business over books themselves and they don't have a good system for customer service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 398 in total