B & B Automotive Services


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

762 Reviews

99% Would Recommend
Latest Review 7 days ago

Randall S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service - Fast and Reasonable"
We continue to return to B&B because for many years we've had reliable and reasonably priced service. B&B may be the only garage in my experience that called me to let me know they were going to REDUCE their original quote because they discovered that the problem was not as complex as they initially believed. Great guys.
Vehicle: Mercedes-Benz R320
Service Date: 11/15/2017
Review Created: 11/17/2017 03:35 PM
Eugene S. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eugene said the staff promised it as needed. They're very thorough and courteous. He would return back.
Vehicle: Honda Pilot
Category: Service
Service Date: 11/06/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Dennie B. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trusted"
Had an unscheduled repair needed on a Friday afternoon! They did everything they could to accommodate me, and got the car on the road Friday evening. Very appreciated
Vehicle: GMC Acadia
Service Date: 11/03/2017
Review Created: 11/07/2017 07:28 AM
Kyle C. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kyle said the facility did a great job and they communicated well .
Vehicle: Ford F-150
Category: Service
Service Date: 11/02/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Jon H. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jon said that he has been doing business with the facility for 35 years.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/26/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Don C. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Don said this business was good.
Vehicle: Ford F-150
Category: Service
Service Date: 11/01/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Jay R. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal attention"
Thank you for the personal attention that you give.
Vehicle: Volkswagen Rabbit
Service Date: 10/20/2017
Review Created: 11/05/2017 04:48 PM
Chub E. on 11/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"could count on good service and reasonable price"
was not happy with service. did not have ready when I requested (said it would be) Had to bring back because a bolt was not replaced.
Vehicle: Toyota Tacoma
Service Date: 10/30/2017
Review Created: 11/01/2017 11:00 AM
Mike G. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said he has used this business for years. He trusts the service the employees provide. He knows they will do what is right.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 10/26/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Mike W. on 10/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the help and service for my situation was above and beyond"
I did not expect someone would be able to take me to my work and make it by 7:20am when I need to report in. Great job and help. I did not expect email Great notification and such specifics on the repairs and future needed repairs, much less followed by pictures of the repairs to be done and needed. I never expected to see a thank you box of "goodies" waiting in the truck when it was done, nor the free car wash at Ducky's. Reminded me of the first class service that use to be offered to customers back in the 60's. Awesome job and service by all there at B&B. Thanks.
Vehicle: Chevrolet Silverado 1500
Service Date: 10/25/2017
Review Created: 10/29/2017 09:11 AM
Jake S. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing service "
I had an amazing experience here. Felt as though I was family.
Vehicle: GMC Sierra 1500
Service Date: 10/24/2017
Review Created: 10/26/2017 05:42 AM
Paige O. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Donovan. He said the vehicle runs very smoothly and it doesn't stall on him anymore. He loves the ride.
Vehicle: Ford Excursion
Category: Service
Service Date: 10/19/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Van N. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Van said the staff at this business was super nice. They were very efficient and knowledgeable.
Vehicle: Toyota Prius
Category: Service
Service Date: 10/19/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Peter S. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The informative process and documentation, as well as the friendly staff interaction. "
The feedback I received for my car's ailments was outstanding. The program you are now using is very informative and having photos included with the analysis was helpful. The feedback was received very soon after dropping the vehicle off. The customer service provided by Gary was top notch. The cost was a little higher than the estimate I received elsewhere but within reason. Great operation.
Vehicle: GMC Yukon XL
Service Date: 10/20/2017
Review Created: 10/24/2017 05:39 AM
Carl W. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carl said this business provided great service.
Vehicle: Toyota Avalon
Category: Service
Service Date: 10/19/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Billy T. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and high quality service"
I had a battery cable problem that I didn't have time to fix. Dropped off the truck that evening and had it back the next day. Also, they found my brake fluid was dirty and changed it. Brakes are much tighter now. All done at a reasonable price. Good place to go when you have a problem.
Vehicle: Ford Ranger
Service Date: 10/19/2017
Review Created: 10/23/2017 08:50 AM
Patrick S. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Patrick said they did a great job.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer F. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Definetly Recommend!!"
Quick service of great quality. Staff was nice and helpful. No complaints, I definetly recommend!
Vehicle: Ford Fusion
Service Date: 10/12/2017
Review Created: 10/13/2017 09:10 PM
Georgia T. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repairs on 2001 BMW Z3"
Very professional service. Highly recommended. Super staff. Will always be my "go to" repair shop from now on.
Vehicle: BMW Z3
Service Date: 10/11/2017
Review Created: 10/12/2017 08:10 PM
Marco C. on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Joel. He said the business provides very good service.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 10/05/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 762 in total