Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

692 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


CJ
Cynthia J.
Kansas City, MO
GMC Envoy XL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Cynthia said the staff was very nice and polite. After her visit the windshield wiper fluid button can not be activated and her cruise control is not working properly either.
This review was collected via phone interview by Customer Research Inc.

CJ
Cynthia J.
Kansas City, MO
GMC Envoy XL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Cynthia said the staff was very nice and polite. After her visit the windshield wiper fluid button can not be activated and her cruise control is not working properly either.
This review was collected via phone interview by Customer Research Inc.

SD
Sam D.
Kansas City, MO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Courteous service and knowledgeable mechanics
My old cars make good mechanics necessary. I've been satisfied with the good service and clean environment. I recommend this shop to friends I meet with car problems. I've had a Tracker, Outback, 4-Runner and Wrangler worked on and they have always done good work for me.

WJ
Wayne J.
Wellsville, KS
Chevrolet Uplander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Wayne said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

RC
Rafel C.
Kansas City, MO
Mazda CX-9
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Rafel said the staff was helpful and friendly. Their work was amazing.
This review was collected via phone interview by Customer Research Inc.

JT
Jayme T.
Kansas City, MO
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Jayme said the staff members were nice. They informed her why she failed her inspection, and let her know what services would need to be done.
This review was collected via phone interview by Customer Research Inc.

CB
Charles B.
Kansas City, MO
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Charles said he was satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.

TH
Toni H.
Kansas City, MO
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Toni said the experience was pleasant, overall. The staff was honest and straight forward. The vehicle is working well now.
This review was collected via phone interview by Customer Research Inc.

RM
Ragina M.
Kansas City, MO
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoken with David. He said he has never had any problems with the service.
This review was collected via phone interview by Customer Research Inc.

JN
Joann N.
Liberty, MO
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Joann said the business provided her vehicle with good quality service. She is able to trust the staff and the work they do.
This review was collected via phone interview by Customer Research Inc.

LP
Lisa P.
Kansas City, MO
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Lisa said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KS
KIM S.
Kansas City, MO
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Excellent Customer Service
You can depend on them to fix it right

JM
Jason M.
Kansas City, MO
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018 Category: Service
Jason said the employees were nice. They provided quick service. They explained the work. They provided incredibly good service.
This review was collected via phone interview by Customer Research Inc.

OA
Omer A.
Kansas City, MO
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Omer said he received excellent customer service, the technician communicated well during the whole process, and explained in detail what was going on. They were very friendly and completed the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JW
Jake W.
Kansas City, MO
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Jake said the staff did a great job with no issues.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Kansas City, MO
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
James said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JF
Jennifer F.
Kansas City, MO
Toyota Echo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Jennifer said the expected repairs were fast and they communicated well.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Kansas City, MO
Cadillac DeVille
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Tom said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SF
SHARON F.
Kansas City, MO
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Aa Always
Completely satisfied. Competent, courteous, knowledgeable staff. I never worry. They are honest and know what they’re doing.

NR
Natalie R.
Kansas City, MO
Ford Five Hundred
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Natalie said this business charged her 5 percent more because she paid over the phone with a credit card. It ended up totaling to be $30. She stated she did not find that fair. Everything else was okay. They were very professional and courteous. They did wonderful work.
This review was collected via phone interview by Customer Research Inc.