Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

235 Reviews

99% Would Recommend
Latest Review over 2 years ago

Reviews


JD
John D.
Virginia
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2016 Category: Collision
John said it took longer than promised due to parts delay. He does not recall how late it was.
This review was collected via phone interview by Customer Research Inc.

MF
MaryAnn F.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2016 Category: Collision
MaryAnn said this business was fast, easy to communicate with and they kept her informed.
This review was collected via phone interview by Customer Research Inc.

TG
Timonthy G.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Collision
Timothy said the work was done in a timely manner. They were nice as well.
This review was collected via phone interview by Customer Research Inc.

LS
Lynn S.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2016 Category: Collision
Lynn said this business did everything the way he wanted and they did an impeccable job.
This review was collected via phone interview by Customer Research Inc.

MK
Malcolm K.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2016 Category: Collision
Malcolm said the service at this business is quick and efficient.
This review was collected via phone interview by Customer Research Inc.

AR
Amy R.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Collision
Amy said overall she is really pleased with this business. They did take an extra day to finish her vehicle because they were waiting for the paint to come in. They treated her old vehicle really well. Her only concern was, after cleaning the dash board in her vehicle, the cracks that were already there got worse because they cleaned the dashboard, and not one let her know of this.
This review was collected via phone interview by Customer Research Inc.

JM
Jennifer M.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2015 Category: Collision
Jennifer said this business provided good service and the staff was kind.
This review was collected via phone interview by Customer Research Inc.

TW
Tresea W.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2015 Category: Collision
Tresea said the business did an excellent job on her vehicle and has the best customer service she has ever come across. The customer service is beyond excellent. She has never been treated so well by a business. They kept her informed every step of the way. They called her every day with updates. James did an excellent job.
This review was collected via phone interview by Customer Research Inc.

DW
Donald W.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Collision
Donald said they did an outstanding job on his vehicle and it was done on time. They charged him a reasonable price.
This review was collected via phone interview by Customer Research Inc.

BJ
Brianna J.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2015 Category: Collision
Brianna said the business was fast and quick. They made her vehicle look the way it looked before her accident.
This review was collected via phone interview by Customer Research Inc.

JW
Jacob W.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2015 Category: Collision
Jacob said he was satisfied with the overall speed and quality of the repair.
This review was collected via phone interview by Customer Research Inc.

LG
Lewis G.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2015 Category: Collision
Lewis said the customer service was excellent and they were honest. The prices were good and he was very comfortable with the service.
This review was collected via phone interview by Customer Research Inc.

JB
Julie B.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2015 Category: Collision
Julie said the employees at this business were very efficient with the repair of her vehicle.
This review was collected via phone interview by Customer Research Inc.

CD
Charles D.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2015 Category: Collision
Charles said they were very good and his vehicle looks great.
This review was collected via phone interview by Customer Research Inc.

KA
Kim A.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2015 Category: Collision
Kim said they took care of everything and the job was perfect.
This review was collected via phone interview by Customer Research Inc.

BM
Bryce M.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2015 Category: Collision
Bryce said he had no issues. The estimate was completed quick and the repair was also completed quick. The vehicle was ready earlier than it had been promised.
This review was collected via phone interview by Customer Research Inc.

GS
Grace S.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2015 Category: Collision
Grace said the business did a great job and she was pleased with the service. They were very polite and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

DE
Dace E.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2015 Category: Collision
Dace said the facility went above, and beyond, and they did a good job on the vehicle.
This review was collected via phone interview by Customer Research Inc.

AG
Angia G.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2015 Category: Collision
Angia said James along with the rest of the staff was very good.
This review was collected via phone interview by Customer Research Inc.

AP
Adam P.
Virginia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2015 Category: Collision
Adam said they did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 235 in total