Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

615 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 7 days ago

Reviews


RC
Richard C.
Atlanta, GA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Richard said the business did the diagnostic and he depends on them to do the job right.
This review was collected via phone interview by Customer Research Inc.

GW
GEOFFREY W.
Atlanta, GA
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Professional, Honest, Affordable, (Chuck is AMAZING)!
Chuck always fully explains the work he is doing in detail. He never starts work until he gets your approval. Prices are fair and affordable. He works on domestic and international vehicles (I have a MINI Cooper S and my girlfriend has a Mazda 6). I have always gotten my car back the same day which is great.

Verified Customer
Smyrna, GA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Buff Place
When I came Chuck was looking very sharp. Winning smile, taut muscles and a physique of a younger man. I wasn't there to look at the scenery, however, and was plenty happy to have the card fixed at no charge. We stuck it to the manufacturer. No female mechanics working there yet, but I know that's because they are in short supply.

TN
Talbot N.
Atlanta, GA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Talbot said they did a good job.
This review was collected via phone interview by Customer Research Inc.

HW
Harold W.
Atlanta, GA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Harold said the initial conversation was the best and the work is good.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Atlanta, GA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Richard said the business is very good. He has known the owner for over 10 years. They are good, but a bit pricey.
This review was collected via phone interview by Customer Research Inc.

AA
Ahmed A.
Atlanta, GA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/26/2018 Category: Service
Ahmed said he does not like the business. The prices are too high and they constantly add things that need work.
This review was collected via phone interview by Customer Research Inc.
Chuck M. from Barron Garage responded on 10/31/2018

Mr. A, I am sorry that you feel disappointed in our service. Your beetle had a cracked water outlet housing pouring coolant which we had to fix before condemning anything else in the cooling system. I suggested pulling the thermostat to check the water pump impeller and eliminate it as the cause for no circulation. I did not know that you had had it replaced. The water pump requires removal of the timing belt and consequently is fairly expensive. The car is at the mileage where the timing belt needs to be replaced. I know that you did not pay much for the car, but that does not reduce the expense of properly repairing the vehicle. I hope you can find a repair facility than can meet your needs.


LC
Lalo C.
Norcross, GA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Lalo said the staff diagnosed the vehicle correctly, and did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

KF
Karen F.
Atlanta, GA
Lexus LS 400 Luxury Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Karen said the business was very nice, prompt and they took her home when she left her vehicle.
This review was collected via phone interview by Customer Research Inc.

JG
Joseph G.
Decatur, GA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Joseph said this business was excellent. He thanks this business for their service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Smyrna, GA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
JR working hard (ly)
I had an easy maintenance which was handled smoothly. JR has been sick but he handled all the things in the “front office” with dispatch. He’s managed to hold down this job for over quarter century so I guess he expects a golden hubcap upon retirement. Chuck, who has owned the shop nearly half of his 63 years, advised about his experiences on the Grand Jury. The bathroom was accommodating and I was returning home before I knew it but not so fast that they didn’t collect the bill.

JP
Jeremy P.
Atlanta, GA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Jeremy said this business gave him very excellent service.
This review was collected via phone interview by Customer Research Inc.

BB
Barton B.
Atlanta, GA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Barton said the repairs were done in a timely manner, the cost was much less than their competitors, and they also had great customer relations.
This review was collected via phone interview by Customer Research Inc.

BR
Brock R.
Atlanta, GA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Brock said the work turned out great and it was a one day quick turn around.
This review was collected via phone interview by Customer Research Inc.

AG
Aubrey G.
Atlanta, GA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Aubrey said this business was really good and he was really happy with the service.
This review was collected via phone interview by Customer Research Inc.

RJ
Robert J.
Atlanta, GA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Robert said the work was done quickly. The service was at a fair price.
This review was collected via phone interview by Customer Research Inc.

SG
Stoney G.
Atlanta, GA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Stoney said they did a good job.
This review was collected via phone interview by Customer Research Inc.

AT
Aurora T.
Atlanta, GA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Aurora said she was treated well, and they fixed the problem quickly.
This review was collected via phone interview by Customer Research Inc.

JR
Johnnie R.
Decatur, GA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Johnnie said it was a great experience, he was satisfied with the service, they were professional, courteous and he also said he will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

LN
Louis N.
Atlanta, GA
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Louis said this facility is good. They are the only ones that will do what he needs and are very knowledgeable with the type of vehicle he has.
This review was collected via phone interview by Customer Research Inc.