My experience wasn't bad but my daughter recommended your business. The day after I was there she took my grandson's car there to get his tires rotated because there was a lug nut stuck last time he got an oil change by the previous owners. Your business wouldn't honor that service. I could understand if it involved parts but it was a tire rotation. I won't bring mine back and she has 4 vehicles that won't be back. That $10 tire rotation cost you 5 vehicles and some bad publicity.
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