Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

370 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


AS
Adam S.
North Carolina
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Adam said he has used the business for over 10 years. He said they provided excellent service, fair prices and a great staff.
This review was collected via phone interview by Customer Research Inc.

MA
Michelle A.
Charlotte, NC
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Spoke to Phil. He said the staff are honest, dependable, and knowledgeable. They always have good service
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 08/16/2018

Hello Michelle

Thanks again for taking your time to review us, we will contiune to provide gret service to all our customers. Thanks again

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

EL
Emily L.
North Carolina
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Emily said the service at this business was very quick, the staff was honest and they did a great job.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 08/16/2018

Hi Emily

Thank you for your review, our goal is to provide service that is second to none.  Your review means a lot to us.  We look forward to serving you in the future.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

TH
Terya H.
Charlotte, NC
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Terya said she stopped in and the staff were conveniently able to get her in. When a staff member was explaining the differences to her between the different types of tire patches, it seemed like he only brought up the cheapest option and the most expensive, not the options in between. He told her that he didn't have the time to do the most expensive option, and he pushed her to go with the cheapest one. She didn't want to settle for the cheapest one, because she didn't want to come back in the near future due to it breaking, which is why she felt he was pushing for that option.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 08/16/2018

Hello Terya

Sorry for the misunderstanding, we only have 2 choices tire plug and tire patch. Based on the time limit we had time to do the tire plug.  We try our best to get you in it was closing time. We are very sorry that you felt this way, you just misunderstood the choices.  Hope to serve you in the future. 

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

JP
James P.
Charlotte, NC
Lincoln MKX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
James said that he was satisfied with the place's service.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 08/14/2018

Hello James
Thank you for your review, this means a lot to us.  When our customer are satisfied we have  our goal
achieve. Please tell a friend about  us.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

PP
Parth P.
Cayce, SC
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Parth said the staff was very friendly and informative.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 08/14/2018

Hello Parth
Thank you for your time to share your experience with us this means a lot to our business. We looking forward to serve you in the future.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

DP
Donald P.
Charlotte, NC
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Donald said the business did a good job and they did it fast.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 08/07/2018

Hi Donald
Thank you for your review and all your recommendation we truly  it.
appreciate

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

LD
Laroy D.
North Carolina
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Laroy said they did what they had to do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AC
Alicia C.
Fort Mill, SC
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Alicia said, this business gave her good service.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 08/07/2018

Hi Alicia
Thank you for your review. We are happy when our customers are satifised with our service.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

CT
Christopher T.
North Carolina
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Christopher said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 07/20/2018

Hello Christopher,

Thank you for taking the time to review your experience. Our service department is always on the move stay updated with the latest technology

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

RR
Robert R.
Charlotte, NC
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Robert said they were correct in their diagnosis and they solved the problem. Their prices are fair.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 07/17/2018

Hello Robert

thank you for your review. We are happy when our customers are satisfied with our work.  Our service department strive to provide the best.  

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

JR
John R.
Charlotte, NC
Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
John said the business did a great job and was economical.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 07/19/2018

Hi John
thank you for your review and thank you for your business.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

WO
William O.
Waxhaw, NC
Lincoln MKX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Great Service
As always great service and short wait. Thanks
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 07/14/2018

Hello William 

thank you you for your review.. Our service department work to provide accurate and fast service and is improving daily.  Thanks

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

EH
Emmanuel H.
Charlotte, NC
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Emmanuel said he has used the business for 16 years and never had an issue or problem.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 07/14/2018

Thank you for being part of the HI-TECH Family we valued your business and appreciate your comments.. Emmanuel we continue to provide excellent services.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

TH
Teresa H.
Pineville, NC
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Spoke with Teresa's husband. He said the business has always done great work on their vehicles.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 07/10/2018

Hello Teresa and Woody 

thank you for the review.  As a valued customer we appreciate your feedback very much.. we strive to provide exceptional service..

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

RP
Roberta P.
Charlotte, NC
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Roberta said the service was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 07/10/2018

Hi Roberta

We thank you for your review.. we strive to provide all our customers with service second to none.  

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

GS
Greg S.
Pineville, NC
Dodge Neon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Greg said he was very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 07/10/2018

Thank you Greg we are happy when our customer leaves satisfied..

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

JS
Jose S.
North Carolina
Dodge Grand Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Jose said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 07/10/2018

Hi Jose

thank you for being a valued customer and we appreciate your business..

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

SJ
Scott J.
North Carolina
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Scott said his vehicle broke down in front of the business so the staff was able to get his vehicle in before they closed. He said the staff had a great attitude and they diagnosed his vehicle first thing in the morning. They told him what they found and had his vehicle fixed in a few hours. His vehicle is running like a champ.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 07/10/2018

Hi Scott 

We were very happy that we were there to help you.  All our customers are valued at Hi-Tech.  Our service department are fast and reliable.. Thank you for your great review it’s means a lot..

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

RP
Rajnikant P.
Pineville, NC
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Rajnikant said they did a good job and showed him what was wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.

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