Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

483 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


RM
RENAE M.
Rock Hill, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Great Service
Always prompt responding. Techs know what they're doing and diagnose car problems quickly.
Jason & Sarah N. from Best Way Automotive Service responded on 02/15/2019

Hi Renae,

Thank you for taking the time to write a review for us. We greatly appreciate the kind words and the opportunity to service your vehicle!

-Best Way Automotive


BF
BERNARD F.
Rock Hill, SC
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
patient, reliability
Jason is awesome and patient resolving the issues of my vehicle.I believe when your vehicle is done,it's fixed .No question.The reliability is why I continue having my vehicle service there.
Jason & Sarah N. from Best Way Automotive Service responded on 02/07/2019

Hi Bernard,

Thank you for taking the time to write a review for us. We appreciate the kind words & as always, the opportunity to service your vehicle!

-Best Way Automotive


RM
RIC M.
Rock Hill, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Great Job and Quick!!!
Need an analysis of a problem on a 335i. Very quick and thorough. Problem was handled and price was right. Very professional!!!
Jason & Sarah N. from Best Way Automotive Service responded on 02/05/2019

Hi Ric,

Thank you for taking the time to write a review. We greatly appreciate the opportunity to service your vehicle and look forward to others in the future!

Have a great day! 
-Best Way Automotive


AM
Angelia M.
Rock Hill, SC
BMW X5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2019 Category: Service
Angelia said she took her vehicle there for an oil change. Now, she has to use her key to open the driver's side of the door and it was not like that when she brought it in. They said they would fix it for her.
This review was collected via phone interview by Customer Research Inc.
Jason & Sarah N. from Best Way Automotive Service responded on 02/06/2019

Hi Angelia,

Thank you for taking the time to give us a review. We appreciate the opportunity to service your vehicles.

-Best Way Automotive


RD
RUTH D.
Gastonia, NC
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
wonderful, courteous service!!
I brought you a car I was considering purchasing, to get your mechanic's opinion of it. He made time to check it out & went above & beyond what I asked him to check. He and the office lady were both very accommodating & pleasant. I'm so thankful my friend recommended you!

BL
Barrie L.
South Carolina
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Barrie said she trusted her service. The service was great. They work was done with quality. The service price was good. The work was reliable.
This review was collected via phone interview by Customer Research Inc.
Jason & Sarah N. from Best Way Automotive Service responded on 01/16/2019

Hi Barrie,

Thank you for taking the time to give us a review. We appreciate the opportunity to service your vehicle! Happy to help!

-Best Way Automotive


CH
Cory H.
Rock Hill, SC
Lexus GS 400 Luxury Perform Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Cory said the business did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Jason & Sarah N. from Best Way Automotive Service responded on 01/14/2019

Hi Cory,

Thank you for taking the time to give us a review. We appreciate the opportunity to service your vehicle.

-Best Way Automotive


BE
Bill E.
South Carolina
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Bill said that Jason is knowledgeable about a lot of different vehicles. The business does have competitive prices and he recommends them to others
This review was collected via phone interview by Customer Research Inc.
Jason & Sarah N. from Best Way Automotive Service responded on 01/11/2019

Hi Bill,

Thank you for taking the time to give us a review. We greatly appreciate the opportunity to service your vehicle and for the recommendations!

-Best Way Automotive


TM
Tj M.
Fort Mill, SC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
TJ said the business is the best. He will recommend them to other people.
This review was collected via phone interview by Customer Research Inc.
Jason & Sarah N. from Best Way Automotive Service responded on 01/07/2019

Hi Tj,

Thank you for taking the time to give us a review. We greatly appreciate the opportunity to service your vehicle.

-Best Way Automotive


BC
BEN C.
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Best garage in town.
They always do a great job. A place you can trust. They won't sell you something you don't need. Highly recommend them.
Jason & Sarah N. from Best Way Automotive Service responded on 01/02/2019

Hi Mr. Colson,

Thank you for taking the time to write us a review!
As always we greatly appreciate the opportunity to service your vehicles and for the kind words.

-Best Way Automotive


RR
Ralph R.
Indian Land, SC
BMW X3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2018 Category: Service
Ralph said the staff did a good job, but they did not complete what he asked them to do. He has to bring it back.
This review was collected via phone interview by Customer Research Inc.
Jason & Sarah N. from Best Way Automotive Service responded on 12/21/2018

Hi Ralph,

I'm not sure of the mix up. We recommended a DISA, and you declined work. We hope to resolve this because we appreciate the opportunity to continue to service your vehicle. 

-Best Way Automotive


RA
Robert A.
Columbia, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Robert said he was happy with the service the business provided.
This review was collected via phone interview by Customer Research Inc.
Jason & Sarah N. from Best Way Automotive Service responded on 12/21/2018

Hi Robert, 

Thank you for taking the time to give us a review. We greatly appreciate the opportunity to service your vehicle!

-Best Way Automotive


JC
JAY C.
Fort Mill, SC
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Honest, professional, and most of all Great work.
I found Best Way Auto via Google. I started by having my car serviced there and now its the only place I will take my vehicle. If you want an honest shop that does great work I highly recommend Checking out Best Way Auto!
Jason & Sarah N. from Best Way Automotive Service responded on 12/12/2018

Hi Jay,

Thank you for taking the time to write a review for us and the kind words! We greatly appreciate the opportunity to service your vehicle! 

-Best Way Automotive


NB
Nick B.
Pompano Beach, FL
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2018 Category: Service
Nick said the job was done okay. He will recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Jason & Sarah N. from Best Way Automotive Service responded on 12/07/2018

Thank you for taking the time to give us a review. We appreciate the opportunity to service your vehicle.

-Best Way Automotive


DA
Daniel A.
Charlotte, NC
Acura ILX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018 Category: Service
Daniel said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Jason & Sarah N. from Best Way Automotive Service responded on 11/26/2018

Hi Daniel,

Thank you for taking the time to give us a review. We appreciate the opportunity to service your vehicle.

-Best Way Automotive


KJ
Karla J.
York, SC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Karla said the business always does a great job, she has been going there for awhile and they are convenient.
This review was collected via phone interview by Customer Research Inc.
Jason & Sarah N. from Best Way Automotive Service responded on 11/26/2018

Hi Karla,

Thank you for taking the time to give us a review. We greatly appreciate the opportunity to service your vehicle.

-Best Way Automotive


SH
Sam H.
Fort Mill, SC
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Spoke with Taylor. She said the business always gets things done and provides a fair price for their services without trying to push extra service on their customers.
This review was collected via phone interview by Customer Research Inc.
Jason & Sarah N. from Best Way Automotive Service responded on 11/13/2018

Hi Taylor,

Thank you for taking the time to give us a review. As always we appreciate the opportunity to service your vehicles. 

-Best Way Automotive


RS
RISE S.
Rock Hill, SC
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Great Service
They make me feel comfortable servicing my car. When an engine light came on, I called, and was told to come by that afternoon. I did. David looked at the car and assessed the problem. He put more coolant in to make the light go out and I was able to drive the car a few more days until I was able to leave it there for a 1/2 day of repair work. In the main office, Amber is so good at explaining everything and trying to please the customer. I am confident in the work of the mechanics.
Jason & Sarah N. from Best Way Automotive Service responded on 11/07/2018

Hi Mrs. Strickland,

Thank you for taking the time to give us a review. We greatly appreciated the opportunity to service your vehicle and for the kind words!

-Best Way Automotive


BL
Barrie L.
South Carolina
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Barrie said the business always provided excellent service and the staff was also nice.
This review was collected via phone interview by Customer Research Inc.
Jason & Sarah N. from Best Way Automotive Service responded on 11/08/2018

Hi Barrie, 

Thank you for taking the time to give us a review. We appreciate the opportunity to service your vehicle.

-Best Way Automotive


MB
Mike B.
Rock Hill, SC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Mike said they did a great job.
This review was collected via phone interview by Customer Research Inc.