Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

623 Reviews

99% Would Recommend
Latest Review 10 days ago

Reviews


DL
David L.
Massena, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
David said the service was good and it is a good place.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
New York
Chrysler Pacifica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2019 Category: Service
Michael said he is really happy.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
Massena, NY
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Spoke to Joyce. She said the business is a good place to take a vehicle. They have good service.
This review was collected via phone interview by Customer Research Inc.

RB
Randy B.
Massena, NY
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Fast, friendly and trustworthy.
Very professional service. I have been coming here for years and the work is consistently well done.

MO
Mike O.
Waddington, NY
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
great job
You know what you are doing. Excellent mechanics.

JC
Jacque C.
New York
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Jacque said the staff treat him well.
This review was collected via phone interview by Customer Research Inc.

RL
Roger L.
Norfolk, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Roger said the business is always punctual, he doesn't have to wait and the service great.
This review was collected via phone interview by Customer Research Inc.

TB
Terry B.
Suzuki Grand Vitara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Oil change
Quick in quick out .
Oil change quick inspection of car to let me know of problems .

RT
Ryan T.
Potsdam, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Ryan said he dropped the vehicle off early in the morning and the service was done by noon. He was satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Massena, NY
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Joe said every time he goes into the facility they take him in right away and the staff is always friendly.
This review was collected via phone interview by Customer Research Inc.

GM
Greg M.
Winthrop, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
In and out quickly
Always friendly

JP
Jason P.
New York
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Jason said they were great.
This review was collected via phone interview by Customer Research Inc.

SC
Shane C.
Massena, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Shane said the business always does great work.
This review was collected via phone interview by Customer Research Inc.

WD
Warren D.
Bombay, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
The owners
The knowledge of the owners and the good people that they have working for them. Whenever I call with a question or have a problem. They are quick to solve it!!
Always manage to fit us in their buisy schedule.
Will not take any of our vehicles anywhere else!!!
Not even to the dealers!!

PL
Pam L.
Massena, NY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
reliable and fast service
Very pleased with the service.

CM
Coby M.
New York
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Coby said that they were able to get him right in without an appointment. The oil change went quick and he was back out the door.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
New York
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Tim said the service was good.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
Massena, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Bill said he got his vehicle right in and right out for service. He had no problems.
This review was collected via phone interview by Customer Research Inc.

JK
Joseph K.
New York
Jeep Commander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Joseph said the business is cheaper than other facilities to do a diagnostic. He has never had a bad experience over he is happy with the service they provide.
This review was collected via phone interview by Customer Research Inc.

DM
Dan M.
New York
Chevrolet HHR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Dan said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 623 in total