Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

613 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


GM
Greg M.
Winthrop, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
In and out quickly
Always friendly

JP
Jason P.
New York
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Jason said they were great.
This review was collected via phone interview by Customer Research Inc.

SC
Shane C.
Massena, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Shane said the business always does great work.
This review was collected via phone interview by Customer Research Inc.

WD
Warren D.
Bombay, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
The owners
The knowledge of the owners and the good people that they have working for them. Whenever I call with a question or have a problem. They are quick to solve it!!
Always manage to fit us in their buisy schedule.
Will not take any of our vehicles anywhere else!!!
Not even to the dealers!!

PL
Pam L.
Massena, NY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
reliable and fast service
Very pleased with the service.

CM
Coby M.
New York
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Coby said that they were able to get him right in without an appointment. The oil change went quick and he was back out the door.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
New York
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Tim said the service was good.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
Massena, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Bill said he got his vehicle right in and right out for service. He had no problems.
This review was collected via phone interview by Customer Research Inc.

JK
Joseph K.
New York
Jeep Commander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Joseph said the business is cheaper than other facilities to do a diagnostic. He has never had a bad experience over he is happy with the service they provide.
This review was collected via phone interview by Customer Research Inc.

DM
Dan M.
New York
Chevrolet HHR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Dan said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LH
Lisa H.
Massena, NY
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Lisa said the business has excellent customer service.
This review was collected via phone interview by Customer Research Inc.

BW
Bill W.
Massena, NY
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Spoke with Karen. She said they are good and her husband was in and out.
This review was collected via phone interview by Customer Research Inc.

DO
Danea O.
New York
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Danea said the technicians did good with everything that she asked of them.
This review was collected via phone interview by Customer Research Inc.

CS
Crystal S.
Massena, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Always great service
Always great service, and always get your vehicle in ASAP! Wouldn’t take my old or new vehicle elsewhere! Very very thourel !

MV
Mike V.
Massena, NY
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Oil Change
Always efficient and friendly! Thanks. Waiting to get a quote for new tires installed.

MB
Michael B.
New York
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Michael said the staff was fantastic to deal with.
This review was collected via phone interview by Customer Research Inc.

RB
Randy B.
Massena, NY
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Very fast and friendly service.
What is special about Baxter's is that I can wander in off the street and they will, if possible, address my problem right away.

DA
David A.
Massena, NY
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
David said the business gets everything done. They work with him, and all is done at a fair price.
This review was collected via phone interview by Customer Research Inc.

JN
Jason N.
New York
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Jason said they provide good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Massena, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Keep on rolling
Your repair work is great and your prices are very fair.

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