Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

602 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


LH
Lisa H.
Massena, NY
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Lisa said the business has excellent customer service.
This review was collected via phone interview by Customer Research Inc.

DO
Danea O.
New York
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Danea said the technicians did good with everything that she asked of them.
This review was collected via phone interview by Customer Research Inc.

CS
Crystal S.
Massena, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Always great service
Always great service, and always get your vehicle in ASAP! Wouldn’t take my old or new vehicle elsewhere! Very very thourel !

MV
Mike V.
Massena, NY
Chrysler 200
Verified
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09/20/2018
Oil Change
Always efficient and friendly! Thanks. Waiting to get a quote for new tires installed.

MB
Michael B.
New York
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Michael said the staff was fantastic to deal with.
This review was collected via phone interview by Customer Research Inc.

RB
Randy B.
Massena, NY
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Very fast and friendly service.
What is special about Baxter's is that I can wander in off the street and they will, if possible, address my problem right away.

DA
David A.
Massena, NY
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
David said the business gets everything done. They work with him, and all is done at a fair price.
This review was collected via phone interview by Customer Research Inc.

JN
Jason N.
New York
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Jason said they provide good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Massena, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Keep on rolling
Your repair work is great and your prices are very fair.

EL
Eric L.
Massena, NY
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Eric said the service was done in good time. He was happy with his service.
This review was collected via phone interview by Customer Research Inc.

ZL
Zach L.
Massena, NY
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
September visit
Everything you could wish for from your mechanic: professional timely work, honest, and open communication about your vehicle for diagnostics as well as solutions to get you back on the road.

TD
Terry D.
New York
GMC Sierra 3500 Classic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Terry said this business's owner is very knowledgeable about his vehicle type.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
Massena, NY
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Karen said she likes the owner.
This review was collected via phone interview by Customer Research Inc.

CM
Cristina M.
Massena, NY
Ford Taurus X
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Cristina said this business was very courteous and easy to deal with.
This review was collected via phone interview by Customer Research Inc.

BG
Blane G.
Massena, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Oil change
No appointment needed for oil change which is very good for my busy schedule.

DW
Dakota W.
New York
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Dakota said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

DS
Douglas S.
Raymondville, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Douglas said he likes it there and they do a good job.
This review was collected via phone interview by Customer Research Inc.

CS
Corey S.
New York
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Spoke with Sam. He said the mechanics were able to detect and repair the problem right away. He and his son had gone to several different repair businesses and none of the other mechanics could determine the problem. They are well pleased with the service.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
New York
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Steve said the business did good work and were fairly priced.
This review was collected via phone interview by Customer Research Inc.

RD
Ron D.
New York
Ram 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Ron said he has never had a problem with this business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 602 in total