Baytown Auto Collision Center

Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(469 Reviews)

96% Would Recommend
Latest Review over 1 year ago

Reviews


PC
Phillip C.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2012 Category: Collision
Phillip said the vehicle was ready in a timely manner and they went over everything that they did.

PF
Paul F.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2012 Category: Collision
Paul said they did a good job and he liked the work they did on his vehicle.

JM
Jamie M.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2012 Category: Collision
Jamie said the personnel were very nice to work with.

FL
Freddie L.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2012 Category: Collision
Spoke with Mary. She said they did everything they said they were going to do.

SK
Stephen K.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2012 Category: Collision
Stephen said he is happy with the work the business did and they did a good job for him.

JT
James T.
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/28/2012 Category: Collision
James said they did a pretty good job.

BB
Brandon B.
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/27/2012 Category: Collision
Brandon said his vehicle was ready about three or four days later than promised because they found additional damage. After he drove on the freeway he noticed that the passenger's side of the bumper was poking out, but he just pushed it back in and it has been fine since. All of the personnel were very nice and professional. They returned all of his phone calls in a timely manner.

JH
Joel H.
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/27/2012 Category: Collision
Joel said he was not completely satisfied with the quality of the repair because there are scratches in the paint around the corners of the vehicle and around the back bumper, which was the whole reason his vehicle was at this business. His vehicle was ready two days later than promised and he was not given a reason for the delay. He was not kept informed and he did not have any communication with this business because the facility where he purchased the vehicle was handling everything for him.

IS
Ivana S.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2012 Category: Collision
Spoke with Gerald. Gerald said this business provided great service.

MT
Matthew T.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2012 Category: Collision
Spoke with Samantha. She said she has been to this business before and she and her family take all of their vehicles to this business. She said they are really nice and the woman that helped her was very nice. She was not kept adequately informed during the repair process. They told her the vehicle would be ready in 8 to 10 days, after that she just waited. They did not call and update her.

KM
Kelly M.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2012 Category: Collision
Spoke with Craig. He said that they did an excellent job. He said that he was not satisfied with the estimator because he was not available to speak with.

VB
Virginia B.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2012 Category: Collision
Virginia said the personnel were very nice and she was happy with everything.

GP
Greg P.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2012 Category: Collision
Greg said the experience was great. They did not tell him how long the work was going to take. The vehicle was ready in a little over a week.

PG
Patricia G.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2012 Category: Collision
Patricia said they completed everything to the best of their ability. They were excellent. She said it took three extra days due to a parts delay.

JA
Jim A.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2012 Category: Collision
Jim said they did an excellent job and the work was done in a timely manner.