Baytown Auto Collision Center

Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(469 Reviews)

96% Would Recommend
Latest Review over 1 year ago

Reviews


KH
Kenneth H.
Baytown, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2016
Great service
Jr fixed my wife's Cadillac and had a professional job ,paint matched perfectec

AD
April D.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2013 Category: Collision
April said she had used this business before because her son had recommended them to her and they did such a good job she came back this time. She said she would definitely recommend this business if they weren't closing down.

JF
Joann F.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2013 Category: Collision
Joann said everything was fine at this business. It took long time for the repairs to be done due to an insurance company delay and the wrong part was sent to this business.

ST
Sharon T.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2013 Category: Collision
Sharon said they were pretty good.

RB
Ronald B.
TX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2013 Category: Collision
Ronald said the quality of the work was good.

DG
Dell G.
TX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2013 Category: Collision
Dell said they do an outstanding job and the work is done quickly. They are a great company and everything was done just as they said it would be.

AS
Aldon S.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2013 Category: Collision
Aldon said they're very thorough and they always do a really good job. They always make sure they get the job done right and the vehicle is always clean when he gets it back.

LM
Lindsay M.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2013 Category: Collision
Lindsay said they were very helpful and they finished the work quickly.

CB
Cecilia B.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2013 Category: Collision
Cecilia said the business is the best.

JH
Joseph H.
TX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2013 Category: Collision
Spoke with Ms. Joseph H. She stated she did not have any problems with the level of repair services and support she received. The staff performed a nice job.

DG
Daisy G.
TX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2013 Category: Collision
Daisy said so far, her vehicle has been repaired pretty well. She plans to return for a tune-up or something, because it needs it. Her husband has not had a chance to take a look. When the business repaired the vehicle a couple weeks ago, they damaged the bumper. That is why she took it back for this visit. Since they caused it, she didn't have to pay for these repairs. She was not kept adequately informed and was not satisfied with their communication because she didn't hear from them. They told her they would be in touch. They say they'll call her step-by-step, but they didn't. If they're too busy to do it, then they shouldn't promise. She called the manager, Mr. Arnold to find out when the vehicle would be finished. He did call her back once.The only thing she had to pay was a $50 deductible for a rental vehicle. If she'd known about the $50 deposit in advance, she would have gone without the rental. She owns another working vehicle and could have arranged for someone to pick her up. She was the first customer to arrive for the day, but she was the last person whose vehicle was released.The receptionist said she didn't realize the mechanic put her keys up. Daisy said knew what the deal was and that she saw the game for what it was, so that was okay.

MS
Mary S.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2013 Category: Collision
Mary said this business did a good job.

TO
Telly O.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2013 Category: Collision
Telly said they were great. They did a good job.

YM
Yolanda M.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2013 Category: Collision
Yolanda said this business did the work pretty quickly.

GB
George B.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2013 Category: Collision
George said this business repaired his vehicle to his satisfaction and they were prompt. He said he appreciated the good custmer service this business provided.