Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

854 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


Verified Customer
Abingdon, MD
Honda CR-V
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/28/2018
Lost a lot of money
I really liked everyone at Bel Air Auto Service. I trusted them when I heard a noise and they diagnosed and repaired it. But I spent $1,000 on repairs to a 2009 car & 5 days later was told I would need to spend at least $1,600 for a timing chain. So very disappointed. I asked them repeatedly if I should do the initial repairs or get rid of the car. They said Keep it. It’s a great car. I wish I could get any of that first $1,000 back. $1,000 down the drain, as I could not put $1,600 or possibly more into the car days later. I wish they had told me in the beginning. If they want to refund me any of the $1,000 I spent, at least the labor, I would be very appreciative.

HJ
harry j.
Joppa, MD
Ford Mustang
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/08/2016
long wait for parts not your fault but maybe i will bring them next time
good service

JF
Jake F.
Parkville, MD
Toyota 4Runner
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/01/2015 Category: Service
Jake said this business took a little bit longer than expected.
This review was collected via phone interview by Customer Research Inc.

WD
William D.
Kingsville, MD
Mazda 5
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/07/2015 Category: Service
William said it has been three months since they worked on the vehicle but the problem still exists. He would not recommend them to others because of the reason mentioned.
This review was collected via phone interview by Customer Research Inc.

JB
Jamaal B.
Chevrolet Silverado
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/22/2013 Category: Service
Jamaal said this business did the work on time.
This review was collected via phone interview by Customer Research Inc.

Displaying all 5 Review