ReScore Reviews™ (102)

ReScore
Overall Rating 4.2647075/5Overall Rating 4.2647075/5Overall Rating 4.2647075/5Overall Rating 4.2647075/5rating 4.2647075
Original
Overall Rating 2.15842/5Overall Rating 2.15842/5rating 2.15842rating 2.15842rating 2.15842
91% Would Recommend
100% Business Response
Latest Review 2 days ago
Russell J. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mr. Russell Jacobs"
Clean organized and customer friendly!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:13 PM
John E K. at Bel Air Hyundai responded on 11/18/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Charlene B. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean, friendly, knowledgable people"
Clean, friendly, knowledgable people
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/16/2017 06:44 AM
John E K. at Bel Air Hyundai responded on 11/16/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Darlene P. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very timely"
Very good
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 02:06 PM
John E K. at Bel Air Hyundai responded on 11/15/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Thomas F. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"30,000 mile service"
Took my Santa Fe sport in for its 30,000 mile service and could not be happier. I was in and out in about an hour. Also got the oil changed. No complaints.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/15/2017 12:47 PM
REBECCA L. at Bel Air Hyundai responded on 11/15/2017

hank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager
 

Verified Customer on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"short wait, clean"
good service
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/15/2017 08:57 AM
REBECCA L. at Bel Air Hyundai responded on 11/15/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Brenda P. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy Peasy"
Quick and courteous service. Loved my free manicure.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 04:04 AM
REBECCA L. at Bel Air Hyundai responded on 11/15/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Patricia F. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable, Reasonable and Friendly"
Service was provided efficiently, the cost was reasonable and Ashley went out of her way to be helpful.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/15/2017 03:03 AM
REBECCA L. at Bel Air Hyundai responded on 11/15/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Rhonda P. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good experience"
I don't dislike getting the car serviced anymore.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 08:14 PM
REBECCA L. at Bel Air Hyundai responded on 11/15/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good experience at dealer service center"
Very professional service center. Great customer service and communication.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/14/2017 06:55 PM
REBECCA L. at Bel Air Hyundai responded on 11/15/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Mark F. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service. Friendly. Timely
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 03:40 PM
REBECCA L. at Bel Air Hyundai responded on 11/15/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

CARROLL B. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, Friendly, and Professional "
Appointments are easy to make and the service department staff are great. ooo
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 02:32 PM
REBECCA L. at Bel Air Hyundai responded on 11/15/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Allison K. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Never have any issues. Although I'm not quite sure what they did on my 15K mile checkup, I'm sure if I'd asked they would have been happy to explain. Always quick and easy
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:26 PM
John E K. at Bel Air Hyundai responded on 11/14/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Faye J. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jones Bel Air Hyundai is excellent for purchasing new cars and service."
We have purchased three cars from Jones Hyundai. This dealership does an excellent job selling and servicing cars. I appreciate Leon for Service. He does a fantastic job. CD Whitley is an excellent salesperson too.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 11:45 AM
John E K. at Bel Air Hyundai responded on 11/14/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Jenny S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
It's always great coming here to get my car serviced. They are good with communication, they are efficient, and they have a nice waiting area.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 11:18 AM
John E K. at Bel Air Hyundai responded on 11/14/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exxcellent service"
Service tech, leon makes service Excellent.
Vehicle: 2006 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 11:13 AM
John E K. at Bel Air Hyundai responded on 11/14/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Lynda W. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great on the floor sales team and service team in the Hyundai dealership."
Tom & Jenn from Hyundai's Sale's floor always make sure I am aware of the fresh snack bar and have good conversations. (Not to mention they both sold me my 2017 Hyundai Elantra a few months back.) They are GREAT at their jobs!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 11:09 AM
John E K. at Bel Air Hyundai responded on 11/14/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Andrellia W. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai "
I love Hyundai at Jones Junction. Everyone is very polite. Very clean environment. I did not have to wait long to be serviced, all my questions were answered. Anyone that purchases a Hyundai from Jones Junction i strongly encourage you to use the services that are offered.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/14/2017 04:38 AM
John E K. at Bel Air Hyundai responded on 11/14/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager
 

Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership"
Free oil changes for the life of the car! Worth the 30min drive.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 07:48 PM
John E K. at Bel Air Hyundai responded on 11/14/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager
 

Kristina T. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt services ....communication "
LOVE JESS ASHLEY AND MR. Frank
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/13/2017 05:22 PM
John E K. at Bel Air Hyundai responded on 11/14/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager
 

John P. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy and efficiently "
Cleanliness, helpfulness of all staff
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 03:50 PM
John E K. at Bel Air Hyundai responded on 11/14/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager
 

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