ReScore Reviews™ (107)

ReScore
Overall Rating 4.2336479/5Overall Rating 4.2336479/5Overall Rating 4.2336479/5Overall Rating 4.2336479/5rating 4.2336479
Original
Overall Rating 2.16981/5Overall Rating 2.16981/5rating 2.16981rating 2.16981rating 2.16981
91% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Belinda M. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast service, friendly "
waited on me as soon as I drove my car into the shop - told me exactly what would be done to it
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/20/2018 08:46 PM
John E K. at Bel Air Hyundai responded on 01/21/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"work"
awesome
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/20/2018 03:22 PM
John E K. at Bel Air Hyundai responded on 01/21/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE"
Excellent and timely service. The staff are very courteous
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/20/2018 12:47 PM
REBECCA L. at Bel Air Hyundai responded on 01/20/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Good service. Person that took care answer all questiins, was friendly and feel comfortable.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/20/2018 09:27 AM
REBECCA L. at Bel Air Hyundai responded on 01/20/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism"
...
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/19/2018 05:18 PM
REBECCA L. at Bel Air Hyundai responded on 01/20/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Thomas W. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"reliable professional treatment"
reliable professional treatment
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 03:11 PM
REBECCA L. at Bel Air Hyundai responded on 01/19/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Suraya B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable service"
Always courteous and fast
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/18/2017
Service Type: Repair
Review Created: 01/19/2018 12:45 PM
REBECCA L. at Bel Air Hyundai responded on 01/19/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jobs well done."
Friendly. Efficient. Convenient.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/18/2018 06:41 PM
John E K. at Bel Air Hyundai responded on 01/19/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was great "
I will recommend to others
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 05:14 PM
John E K. at Bel Air Hyundai responded on 01/19/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Kendra R. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kendra Raab"
Your friendly and courtesy service in all departments.

Thank You.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 01:35 PM
John E K. at Bel Air Hyundai responded on 01/19/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"efficient"
Never had a problem at Jones'. They seem to be reliable.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 12:40 PM
John E K. at Bel Air Hyundai responded on 01/19/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service and a great manicurist"
Just had an oil change but my nails look fantastic!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 12:37 PM
John E K. at Bel Air Hyundai responded on 01/19/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Walter L. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
They really take care of you, making sure you're satisfied
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 11:25 AM
John E K. at Bel Air Hyundai responded on 01/19/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"nice waiting room, like free oil changes"
nice waiting room, snacks and facilities, courteous, like free oil changes
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 10:44 AM
John E K. at Bel Air Hyundai responded on 01/19/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job!"
Other than it taking a little longer than I wanted, they did a great job.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 10:28 AM
John E K. at Bel Air Hyundai responded on 01/18/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Raymond G. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Santa Fe Service"
Always a good experience for service on my 2013 Santa Fe Sport. Everyone is always helpful and courteous. We've had two Sonatas' and the Santa Fe and have been pleased with all of them.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/18/2018 10:05 AM
John E K. at Bel Air Hyundai responded on 01/18/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Larry C. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable Experience"
Overall service experience is always comfortable which is not always the case in many dealerships. Leon Wilson is always helpful, honest and one of the best service managers I have ever dealt with.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/18/2018 07:32 AM
John E K. at Bel Air Hyundai responded on 01/18/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New battery "
I had to get jones roadside assistance to get my car started, went right to Hyundai and had the car checked was determined a new battery was needed. It was replaced while I waited and at no cost to me since it was still under warranty.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/17/2018 11:51 PM
John E K. at Bel Air Hyundai responded on 01/18/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Elizabeth A. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
Great customer service and it was quick.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 09:13 PM
John E K. at Bel Air Hyundai responded on 01/17/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Robert H. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
service went well
but
i was told oil change every 6 months or 7500 miles
sticker called only for 7500 miles and 8 months
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/16/2018 07:54 PM
John E K. at Bel Air Hyundai responded on 01/17/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

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