Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

3192 Reviews

ReScore Reviews™ (111)

ReScore
Overall Rating 4.2162155/5Overall Rating 4.2162155/5Overall Rating 4.2162155/5Overall Rating 4.2162155/5rating 4.2162155
Original
Overall Rating 2.17273/5Overall Rating 2.17273/5rating 2.17273rating 2.17273rating 2.17273
91% Would Recommend
100% Business Response
Latest Review about 24 hours ago

Reviews


RA
Robert A.
Aberdeen, MD
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Convenient and efficient
I was able to drop my Elantra off on Thursday night and pick it up early Friday. Then dropped my wives car off for service. Quick and convenient. Service writer was friendly and helpful. Service intake area was unique and clean. My car is running great after the oil change.
REBECCA L. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager


KG
Kathleen G.
Edgewood, MD
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Thanks
My Greeter - I forgot her name, not her smile - She's the sweetest lady - we always hug. Wish some of the younger staff would understand real customer service! And as always, Thanks Leon!
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager


RC
Robert C.
Baltimore, MD
2013 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Service
Good
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager


KS
Karen S.
Middle River, MD
2016 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
very nice service people
love that I can get my nails done while I wait. love the free carwash and free jones for life oil changes
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager


MG
Mark G.
Darlington, MD
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
NEW ENGINE REVIEW
All was covered, even nearly 4 week of a loaner vehicle.
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager


KA
Karen A.
Jarrettsville, MD
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Customer
Good job
REBECCA L. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager


JP
Justin P.
Nottingham, MD
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Excellent customer service, and timely responses to all questions..
Jenn was excellent and I will request her in the future for all my customer needs..
REBECCA L. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Anonymous avatar
Verified Customer
Bel Air, MD
2017 Hyundai Tucson
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/16/2018 Category: Service
7.5 Service
I guess i got the wrong tech on this visit
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

JOHN E K. from Bel Air Hyundai

My apologies for the lack of communication. We appreciate your business.


Jay Kendall
Service Manager


ES
Elmore S.
Bel Air, MD
2009 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Fast service.
Malcolm is awesome!!!!
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager


GO
Gregory O.
Nottingham, MD
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Top dealer for customer service
This is our 3rd Hyundai, 2nd from Jones. Experience with the first one made me look at no one else. Totally satisfied. Only five stars available?
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager


GF
Gayee F.
Perryville, MD
2017 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
My review
It is clean and the people are friendly, but I think $192.00 is high to pay for someone to check my car and rotate tires.
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager


RP
Rose P.
Bel Air, MD
2016 Hyundai Elantra
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/15/2018 Category: Service
Convenient location
I had my corolla for fourteen years and never had it in the shop except for maintenance. I find w my new Hyundai I am starting to run into problems here and there.
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

JOHN E K. from Bel Air Hyundai

We appreciate your business and look forward to seeing you in the future.Please feel free to contact me in the future for any assistance.


Jay Kendall
Service Manager


LF
Leslie F.
Baltimore, MD
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great
Fast service
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Anonymous avatar
Verified Customer
Charlotte, NC
2011 Hyundai Sonata
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/15/2018 Category: Service
conveinent
conveinent
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

JOHN E K. from Bel Air Hyundai

My apologies for the poor service.What can we do to improve?


Jay Kendall
Service Manager


TW
Tracy W.
Owings Mills, MD
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
The quality of service that was received.
The overall service was great and timely.
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager


RH
Rene H.
Bel Air, MD
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Nice and neat
The place is nice and neat
Great place to wait too with free snacks
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager


RW
Robin W.
Bel Air, MD
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Awesome service!
Always a pleasure to deal with the folks at Jones.
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager


JH
James H.
North East, MD
2009 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Excellent service as always.
Friendly and knowledgeable staff. The ONLY place my 2 vehicles go for service ( and I drive 32 miles to get there).
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager


DH
Daniel H.
Baltimore, MD
2008 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Dan Hetrick
I can't say enough good things things about my 10 years experience dealing with Mr. Leon Wilson in the service department at Jones Hyundai. Whenever I need service of any kind -- routine, tires, whatever, Leon is the best. The Elantra (new in 2018 and still owned by me) has been handed off to my grandson for his daily use. It's still as reliable and safe to drive as the first day driven off the Jones lot, thanks in large part to the advice and guidance of Leon.
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager


MC
Mary C.
Abingdon, MD
2012 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Great service
always happy with my svc at Jones.
JOHN E K. from Bel Air Hyundai

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager