Bel Air Hyundai

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410-879-1133
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Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

3887 Reviews

5 star
74%
4 star
13%
3 star
5%
2 star
2%
1 star
2%

ReScore Reviews™ (124)

ReScore
Overall Rating 4.2741915/5Overall Rating 4.2741915/5Overall Rating 4.2741915/5Overall Rating 4.2741915/5rating 4.2741915
Original
Overall Rating 2.18699/5Overall Rating 2.18699/5rating 2.18699rating 2.18699rating 2.18699
91% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews

TW
Tracy W.
Owings Mills, MD
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
The service and the service rep.
The quality of service is great.
Recommended
NM
Nannette M.
Aberdeen, MD
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
New car checkup
The service was fast and as I expected from Jones dealership
Recommended
REBECCA L. from Bel Air Hyundai responded on 11/14/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

PM
Paul M.
Bel Air, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Friendly and helpful folks
The staff is always friendly and helpful.
Recommended
JOHN E K. from Bel Air Hyundai responded on 11/14/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

JJ
Janet J.
Middle River, MD
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great service and they never try to sell you something you don’t need.
I totally trust the service department. I’ve had my car for 8 1/2 years and it’s still running like new. Every single person in the service department that I’ve had the pleasure of meeting is professional and honest. I’ll definitely buy my next car here too, and I’ll always bring it back here for service.
Recommended
REBECCA L. from Bel Air Hyundai responded on 11/13/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

JN
Joseph N.
Bel Air, MD
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Good location
Quick service
REBECCA L. from Bel Air Hyundai responded on 11/13/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

JA
Jamillah A.
Baltimore, MD
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Service
Can’t stop thinking that the customer service is excellent.
Recommended
REBECCA L. from Bel Air Hyundai responded on 11/13/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer
Edgewood, MD
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Vehicle Service
Overall the service was acceptable. I just didn't fee the customer service was up to par this day compare to previous visits I've had. Possible off day.
Recommended
REBECCA L. from Bel Air Hyundai responded on 11/13/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

RL
Robin L.
Dover, PA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Robin
Awesome Team Efforts!
Recommended
REBECCA L. from Bel Air Hyundai responded on 11/13/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer
Stewartstown, PA
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Convenient
The Saturday hours makes it very convenient.
Recommended
REBECCA L. from Bel Air Hyundai responded on 11/13/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

ES
Edward S.
Baltimore, MD
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Service at Jones Hyundai
All were professional.
Service work done was completed to my satisfaction.
In and out in less time than expected.
Recommended
REBECCA L. from Bel Air Hyundai responded on 11/12/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

AM
Alta M.
Parkville, MD
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
GREAT DEALERSHIP,
MALCOM ALWAYS GIVES GREAT, FRIENDLY FAST SERVICE,
Recommended
REBECCA L. from Bel Air Hyundai responded on 11/12/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

SS
Saurav S.
Abingdon, MD
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018 Category: Service
Always a pleasure!
I feel confident that the maintenance will be done to a high standard and my vehicle is taken care of. Peace of mind!!
Recommended
REBECCA L. from Bel Air Hyundai responded on 11/12/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer
Havre De Grace, MD
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
5 Star Dealer Service
'NOUGH SAID
Recommended
JOHN E K. from Bel Air Hyundai responded on 11/11/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer
Havre De Grace, MD
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Great service
Very courteous and thorough without pressure.
Recommended
JOHN E K. from Bel Air Hyundai responded on 11/11/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer
Baltimore, MD
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Friendly and Fast
I went in for an oil change and tire rotation. My service advisor got me taken care of right away and I was in and out the door in less than an hour!
Recommended
REBECCA L. from Bel Air Hyundai responded on 11/10/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer
Aberdeen, MD
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Great job!
Malcolm was easy to work with.
Very pleasant, friendly and professional.
In fact, while waiting for service, bought a new 2019 Hyundai Santa Fe.
Recommended
REBECCA L. from Bel Air Hyundai responded on 11/10/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer
Parkville, MD
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Very Professional
Everyone at Jones junction Hyundai is always courteous, professional and knowledgeable. My vehicle was serviced on-time and I was out within a half hour for routine maintenance work. Thanks!
Recommended
REBECCA L. from Bel Air Hyundai responded on 11/10/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

JP
Justin P.
Nottingham, MD
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Excellent service
Friendly, fair, and knowledgeable customer service. Jenn is excellent...
Recommended
REBECCA L. from Bel Air Hyundai responded on 11/10/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

CP
Carol P.
Bel Air, MD
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Outstanding!
I called for an appt and was able to get an appt quickly. I had to drop off my car early and they had no problem. I received a call when it was ready and picked up within an hour.
Everyone I dealt with was polite and professional.
EVERY time I get this great service!

I have always gotten a Hyundai Santa Fe but I recommended a girlfriend and same day she walked in she was able to get a Toyota that she LOVES!!!
Recommended
JOHN E K. from Bel Air Hyundai responded on 11/09/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

CM
Clara M.
Joppa, MD
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
jones service
did a great job.
Recommended
REBECCA L. from Bel Air Hyundai responded on 11/09/2018

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager