Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(5,627 Reviews)

ReScore Reviews™ (200)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
93% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


Verified Customer
Abingdon, MD
2011 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/04/2020 Category: Service
Work done on car is sufficient but prices are way too high
I always have nice things to say about Leon Wilson. He is always professional and takes care of me and my car.

AR
Ashley R.
Dundalk, MD
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2020 Category: Service
Excellent Service From Great People
My Service Was Performed In A Timely Manner By A Friendly And Knowledgeable Associate...
REBECCA L. from Bel Air Hyundai responded on 07/04/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Shrewsbury, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020 Category: Service
2018 Elantra sport
Love this car fun to drive Don't see many on the road. Gas mileage is much higher than what the sticker is you can haul around four people and go fast too
JOHN E K., Service Manager from Bel Air Hyundai responded on 07/04/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


RB
Ruth B.
New Park, PA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020 Category: Service
Tuscan rating.
They were polite and reasonably quick.
REBECCA L. from Bel Air Hyundai responded on 07/03/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Churchville, MD
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
Great People
After 10 years as a customer, I have come to trust the staff of knowledge employees. Never pressured into a sale. Maybe I buy today or next month. Never hassled to buy.
My purchases have always been easy to do. If I decide to buy it is with a clear conscience that is my call only.
JOHN E K., Service Manager from Bel Air Hyundai responded on 07/03/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


TS
Thomas S.
Nottingham, MD
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
vehicle service
Zach was extremely competent and friendly and my automobile was serviced quickly.
JOHN E K., Service Manager from Bel Air Hyundai responded on 07/01/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Baltimore, MD
2019 Hyundai Tucson
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/01/2020 Category: Service
Just an oil change
It was fine. On time, completed satisfactorily.
JOHN E K., Service Manager from Bel Air Hyundai responded on 07/01/2020

 My apologies for the poor communication.Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


SB
Susan B.
Elkton, MD
2018 Hyundai Tucson
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/30/2020 Category: Service
Not impressed
technician left the car messy and did not return drivers seat back to the settings where it was. Approximately 3 hours for oil change/basic maintenance.
JOHN E K., Service Manager from Bel Air Hyundai responded on 07/01/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager

JOHN E K., Service Manager from Bel Air Hyundai responded on 07/01/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


FG
Felix G.
Fallston, MD
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
service people
the new girl Donna did a nice job
REBECCA L. from Bel Air Hyundai responded on 06/30/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


KL
Karen L.
Dundalk, MD
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Yearly Service Appointment
Was in and out quickly despite heavy volume of customers that day. Great service.
REBECCA L. from Bel Air Hyundai responded on 06/30/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager

 


JM
Joseph M.
Bel Air, MD
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Bel Air Hyundai
Such an easy process. Easy to make appointment, drop off, service discussion, and pick up. The service department works with you, meets expectations, and keeps my car running perfectly.
JOHN E K., Service Manager from Bel Air Hyundai responded on 06/30/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Joppa, MD
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Good experience
Good experience
JOHN E K., Service Manager from Bel Air Hyundai responded on 06/30/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Havre De Grace, MD
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Service Department
Whenever I bring my car for service it is quick and easy. Malcolm is very knowledgeable and efficient.
JOHN E K., Service Manager from Bel Air Hyundai responded on 06/29/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Bel Air, MD
2013 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020 Category: Service
Car Serviced
Did a good job. Everything was completed in a timely professional manner.
JOHN E K., Service Manager from Bel Air Hyundai responded on 06/27/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


WD
William D.
Baltimore, MD
2014 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020 Category: Service
Service
In and out in an hour!
JOHN E K., Service Manager from Bel Air Hyundai responded on 06/27/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager