Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(5,756 Reviews)

ReScore Reviews™ (215)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
93% Would Recommend
100% Business Response
Latest Review 18 minutes ago

Reviews


MC
Michael C.
Middle River, MD
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020 Category: Service
Excellent.
excellent

MJ
Meghanaben J.
Belcamp, MD
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020 Category: Service
Service
Great experience with Great service.. Definitely staff was friendly n helping too.. 💞
JOHN E K., Service Manager from Bel Air Hyundai responded on 10/20/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Neptune City, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2020 Category: Service
Exceptional Service
I was very pleased with the service performed on my vehicle
JOHN E K., Service Manager from Bel Air Hyundai responded on 10/19/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Shrewsbury, PA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2020 Category: Service
Friendly staff
Friendly staff and very helpful
JOHN E K., Service Manager from Bel Air Hyundai responded on 10/19/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


CH
Cathy H.
Nottingham, MD
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2020 Category: Service
Great
Great efficient service.
JOHN E K., Service Manager from Bel Air Hyundai responded on 10/19/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Bel Air, MD
2019 Hyundai Elantra
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/16/2020 Category: Service
They don’t care
Angry staff. Everyone always looks so depressed and like they hate their jobs. My car issues were completely ignored on my visits. I was astounded that this could even happen and had to return for multiple visits and was charged extra fees for the extra visits that were not my fault!
JOHN E K., Service Manager from Bel Air Hyundai responded on 10/18/2020

My apologies we will look into.Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Havre De Grace, MD
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2020 Category: Service
Best service around
I have been using Jones Hyundai service for 5 years and have never been disappointed. They are honest. When they say it will be 2 hours it’s 2 hours. The place is clean. They are friendly. It’s true. The sales folks sell the first car. Service sells the next. I’m a lifelong Hyundai customer because the service is so good. And they wash my car every time! A++++
JOHN E K., Service Manager from Bel Air Hyundai responded on 10/10/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


GC
Gloria C.
Abingdon, MD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2020 Category: Service
Excellent service
As above Excellent around service 👏 👌 😀 🙌
JOHN E K., Service Manager from Bel Air Hyundai responded on 10/10/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


NB
Nicholas B.
Perry Hall, MD
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020 Category: Service
Great Service
My advisor, Leon, at Jones Bel Air Hyundai was phenomenal to help me gain better insight to when and why vehicle needs service. Highly recommend the service center here!
JOHN E K., Service Manager from Bel Air Hyundai responded on 10/08/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager

 


JP
Joanne P.
Nottingham, MD
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/07/2020 Category: Service
Good
The only thing I was disappointed with is I was expecting cookies but with the current issue going on I understand that certain safety precautions have to be put in place.
JOHN E K., Service Manager from Bel Air Hyundai responded on 10/08/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Havre De Grace, MD
2011 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020 Category: Service
Recall Service
None
JOHN E K., Service Manager from Bel Air Hyundai responded on 10/08/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


WD
William D.
Baltimore, MD
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020 Category: Service
The people are great
The customer service is what makes this place great.
JOHN E K., Service Manager from Bel Air Hyundai responded on 10/07/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Fallston, MD
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020 Category: Service
Great experience
As always, I had a great experience at the hyundai service center.
JOHN E K., Service Manager from Bel Air Hyundai responded on 10/07/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Belcamp, MD
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020 Category: Service
Jones Hyundai in Bel Air
Customer service was exceptional and given with a smile.
JOHN E K., Service Manager from Bel Air Hyundai responded on 10/07/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


LH
Larry H.
Lancaster, PA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/05/2020 Category: Service
Overall a very good dealership.
The friendly personnel and the cleanliness of the facility.
JOHN E K., Service Manager from Bel Air Hyundai responded on 10/06/2020

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager