Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(5,824 Reviews)

ReScore Reviews™ (229)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
93% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


AC
Alan C.
Middle River, MD
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021 Category: Service
service rep very helpful and friendly
service reps very friendly and helpful
JOHN E K., Service Manager from Bel Air Hyundai responded on 01/25/2021

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


CM
Chris M.
Abingdon, MD
2013 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2021 Category: Service
Review of oil change
Leon was courteous, knowledgeable, and a pleasure to work with.
JOHN E K., Service Manager from Bel Air Hyundai responded on 01/25/2021

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


RG
Robin G.
Middle River, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2021 Category: Service
Service Department
Leon Wilson is the best advisor at Hyundai
JOHN E K., Service Manager from Bel Air Hyundai responded on 01/24/2021

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Nottingham, MD
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2021 Category: Service
Service
Excellent service
JOHN E K., Service Manager from Bel Air Hyundai responded on 01/23/2021

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


RP
Russell P.
Frederick, MD
2021 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021 Category: Service
Russ
Great car
JOHN E K., Service Manager from Bel Air Hyundai responded on 01/20/2021

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


FB
Frank B.
Kingsville, MD
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2021 Category: Service
No title
No review at this time
JOHN E K., Service Manager from Bel Air Hyundai responded on 01/18/2021

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


CC
Christopher C.
Stewartstown, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021 Category: Service
Service
Friendly staff that care
JOHN E K., Service Manager from Bel Air Hyundai responded on 01/13/2021

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


EH
Elizabeth H.
Bel Air, MD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021 Category: Service
exception personnel timely service
always a pleasant experience efficient and helpful. Felt safe as all covid19 precautions in place
JOHN E K., Service Manager from Bel Air Hyundai responded on 01/12/2021

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager

 


RR
Rodrigo R.
Baltimore, MD
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021 Category: Service
Good service
Good job
JOHN E K., Service Manager from Bel Air Hyundai responded on 01/12/2021

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Abingdon, MD
2012 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021 Category: Service
Helpful service
Came in without an appointment due to banging sound under my car. Took my car and found problem and ordered parts, got a loaner car. Very helpful so not to have my life turned upside down.
JOHN E K., Service Manager from Bel Air Hyundai responded on 01/11/2021

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager

 


TG
Timothy G.
Abingdon, MD
2021 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2021 Category: Service
Good work by Charles Davis
Good job
JOHN E K., Service Manager from Bel Air Hyundai responded on 01/09/2021

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Rising Sun, MD
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2021 Category: Service
Fast service Leon is awesome
Leon is always great to work with .
JOHN E K., Service Manager from Bel Air Hyundai responded on 01/09/2021

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


BG
Bernard G.
Jarrettsville, MD
2014 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021 Category: Service
Always willing to help.
Complete and fast service.
JOHN E K., Service Manager from Bel Air Hyundai responded on 01/06/2021

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


BA
Bafen A.
Bel Air, MD
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021 Category: Service
Neat and genuine
Atleast am assured that I got a genuine part and service.
JOHN E K., Service Manager from Bel Air Hyundai responded on 01/06/2021

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


RF
Robert F.
Belcamp, MD
2012 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/05/2021 Category: Service
Back end work
Had car checked 2 months before because of problem. Was told everything was fine. Then the whole back end needed replaced. Who ever checked it didn’t check it or just let me go knowing the problem was going to end up costing thousands instead of a few hundred..
sad for me.
JOHN E K., Service Manager from Bel Air Hyundai responded on 01/05/2021

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager