Betten Baker Hyundai


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

470 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
97% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Viktor Y. on 02/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My experience "
I really have no time right now
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/24/2018 07:40 PM
Gavonnie W. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, curteous and prompt."
Betten Hyundai is always willing to work around my schedule and keeps me informed along the way when I am waiting for service. Very friendly and l staff. Comfortable waiting area.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/23/2018 03:44 AM
JOHN O. at Betten Baker Hyundai responded on 02/23/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the kind comment, [and] the 5 star review!  Hope you have a great weekend!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Leesha F. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Great service!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/21/2018 08:30 AM
JOHN O. at Betten Baker Hyundai responded on 02/22/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the kind comment, [and] the 5 star review!  Hope you are having a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Latanya J. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Always kind and courteous. In and out and back on the road in record time
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 04:35 PM
JOHN O. at Betten Baker Hyundai responded on 02/20/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the kind comment, [and] the 5 star review!  Hope you have a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Jack B. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular Oil Change"
I swung by for my scheduled appointment for an oil change on my car and Spencer took care of the check-in very quickly. The price is on par with an oil change at other dealerships but for me, I go here because this is where I bought my car last summer and I know they will take care of it the correct way. The free car wash is also a huge incentive especially in the winter to get all of that salt off. I was in and out in a timely manner and would suggest that if you have a Hyundai (or any make of vehicle really), you should swing on by to see these folks for your next oil change. They do offer many other services which I will being using in the future I'm sure. Thanks for the excellent speedy service Betten Baker!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/18/2018 04:40 PM
JOHN O. at Betten Baker Hyundai responded on 02/19/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the kind comment, [and] the 5 star review!  Hope you have a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Toni W. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great people to deal with😀😀😀
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/16/2018 04:16 PM
JOHN O. at Betten Baker Hyundai responded on 02/19/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the kind comment, [and] the 5 star review!  Hope you have a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Bradley B. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
I stopped by to schedule an appointment for a recall on my hyundai elantra gt and told me they could get done now it took less than 15 minutes
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/15/2018 04:21 PM
JOHN O. at Betten Baker Hyundai responded on 02/16/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the kind comment, [and] the 5 star review!  Hope you have a great weekend!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Rhonda S. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car owner"
Timely courteous service center!
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/12/2018 04:39 PM
JOHN O. at Betten Baker Hyundai responded on 02/13/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the kind comment, [and] the 5 star review!  Hope you have a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Robert M. on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They catered to my needs "
Chris Legg was very accommodating to my needs
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/11/2018 07:03 AM
JOHN O. at Betten Baker Hyundai responded on 02/12/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the kind comment, [and] the 5 star review!  Hope you have a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Gregory H. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Easy in and easy out and great service.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 02/01/2018
Service Type: Maintenance
Review Created: 02/10/2018 02:05 PM
JOHN O. at Betten Baker Hyundai responded on 02/12/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the kind comment, [and] the 5 star review!  Hope you have a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Heather L. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff members "
I always have a great experience when I bring my vehicle there. I live a hour away so it’s a little difficult for me to get it there every time.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 02/02/2018
Service Type: Repair
Review Created: 02/10/2018 07:07 AM
JOHN O. at Betten Baker Hyundai responded on 02/12/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the kind comment, [and] the 5 star review!  Hope you have a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Daniel B. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service on my car makes this customer very happy.
Vehicle: 2009 Hyundai Elantra To
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/06/2018 04:58 PM
JOHN O. at Betten Baker Hyundai responded on 02/07/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the kind comment, [and] the 5 star review!  Hope you are having a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Eugene M. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast and friendly"
fast and friendly service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/06/2018 08:27 AM
JOHN O. at Betten Baker Hyundai responded on 02/07/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the kind comment, [and] the 5 star review!  Hope you are having a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Verified Customer on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
Love how easy the Hyundai app makes it to schedule appointments
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/04/2018 06:29 AM
JOHN O. at Betten Baker Hyundai responded on 02/05/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the kind comment, [and] the 5 star review!  Hope you have a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

John R. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
X
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 01/25/2018
Service Type: Maintenance
Review Created: 02/02/2018 06:10 PM
JOHN O. at Betten Baker Hyundai responded on 02/05/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the kind comment, [and] the 5 star review!  Hope you have a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Charles F. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good experience"
my sonata limited is 2.5 years old and has had ALL of it's services done at betten Hyundai. great place, great service, oh, and by-the-way.....great car.....no unscheduled service needed. as a bonus, while your car is being serviced, you can go across the street and have a bite and a brew at Hanks Tavern......win, win
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/29/2018
Service Type: Repair
Review Created: 01/31/2018 04:20 PM
JOHN O. at Betten Baker Hyundai responded on 02/01/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the nice comments, [and] the 5 star review!  Hope you are having a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Steve B. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service. Spencer is over the top. The check out lady is the best."
Our 2015 Sonata 2015 Hybrid is awesome! I retired as a Macy's as a executive at a relative high level executive in August, 2016 Since then I have had some very unexpected serious health issue. It is nice to travel to Dr appointments in a very comfortable and trustworthy car. This is our 4th or 5th Hyundai. Years ago a young man ran a red light in Grand Rapids at about 40/50 mph in a very large car and I should have either have been serious iinjuried or killed. I was driving a Sonata and all I got was 8 stitches in my upper scalp and went back to work the next day at Roger's Department Store. I was very blessed to be driving a Hyundai. My last Sonata I purchased new and got over 304,000 miles out of it All interstate driving from Norton Shores to Grand Rapids. I was born and raised on a farm and was trained to always maintain equipment properly. I do that with my cars with convictions and your services department will verify that.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 01/26/2018
Service Type: Repair
Review Created: 01/31/2018 11:16 AM
JOHN O. at Betten Baker Hyundai responded on 02/01/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the great comments, [and] the 5 star review!  Hope you are having a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Verified Customer on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Very accommodating, really appreciate that!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/26/2018
Service Type: Maintenance
Review Created: 01/30/2018 11:42 AM
JOHN O. at Betten Baker Hyundai responded on 01/31/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the kind comment, [and] the 5 star review!  Hope you are having a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Verified Customer on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Notice"
I got an e-mail about a recall notice for a stopper pad and got an appointment for the next day and the repair was done in about twenty minutes as estimated.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/25/2018
Service Type: Repair
Review Created: 01/30/2018 07:50 AM
JOHN O. at Betten Baker Hyundai responded on 01/31/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, the kind comment, [and] the 5 star review!  Hope you are having a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

Verified Customer on 01/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Great
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 01/23/2018
Service Type: Maintenance
Review Created: 01/29/2018 02:37 AM
JOHN O. at Betten Baker Hyundai responded on 01/29/2018

Thank you for taking time to review our service operation.  We truly appreciate your business here, [and] the 5 star review!  Hope you have a great week!

Sincerely,

 

John O'Rourke

Parts and Service Director

231-759-5924

jorourke@bettenhonda.com

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