Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

331 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


AO
Ann O.
Springfield, MA
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Ann said she always does well with the business, the staff always go over and above what she expects, and they keep her vehicle going.
This review was collected via phone interview by Customer Research Inc.

DL
Donald L.
Massachusetts
Chrysler Sebring
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Donald said he didn't have any problems at all.
This review was collected via phone interview by Customer Research Inc.

FO
Fran O.
Springfield, MA
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Fran said he recommend the business.
This review was collected via phone interview by Customer Research Inc.

BD
Bridget d.
Indian Orchard, MA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Spoke with Bridget's husband . He said the staff is respectful, and does a good quality job.
This review was collected via phone interview by Customer Research Inc.

LL
Lucille L.
Springfield, MA
Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Great service
My service was excellent

DG
David G.
Worcester, MA
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
DAG
Outstanding as usual.

ML
Martha L.
Indian Orchard, MA
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Martha said everyone was nice and polite, and the mechanic was very prompt. He took her vehicle in as soon as he was finished with the one ahead of hers. She really looks forward to working with them again.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Springfield, MA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
James said the service was good.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Worcester, MA
Kia Spectra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
DAG
Outstanding service as usual.

JF
Joseph F.
Chicopee, MA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
The best
Best auto service in Springfield

RH
Richard H.
Springfield, MA
Chevrolet Silverado 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2018 Category: Service
Richard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

ED
Edward D.
Springfield, MA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018 Category: Service
Edward said the business is the best . The staff are honest and do good work.
This review was collected via phone interview by Customer Research Inc.

EL
Erin L.
Springfield, MA
Mazda Tribute
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
Very friendly - Sherri is just wonderful, she is a pleasure to speak with.
I am always very happy with the outcome of the work done on my car and the suggestions given. I feel confident that the work is done by a professional.

Thank you B&G Auto!

Erin Landers

JS
John S.
Springfield, MA
Buick Century
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
John said they were able to accommodate him on the day he needed service done to his vehicle.
This review was collected via phone interview by Customer Research Inc.

PL
Pauline L.
Springfield, MA
Buick Century
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Pauline said she had no problems with this business, and she's satisfied.
This review was collected via phone interview by Customer Research Inc.

JF
Joseph F.
Chicopee, MA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
The Best
Best service in the area

RB
Roxane B.
Springfield, MA
Chevrolet Uplander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018
Repairs
B&G has gone up and Beyond again for me. I purchased this vehicle in September of 2017 and have been going around in circles with the dealer on getting a repair fix that failed inspection when purchased. B&G was able to complete the repair efficiently and quickly. The cost of the repair was very reasonable.

EL
Edwina L.
Springfield, MA
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018
They are always right up front.
They are always truthful with what is wrong and what can be done to fix it. All costs are up front; nothing hidden. Great place.

JO
John O.
Springfield, MA
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018
Satisfied customer
I’ve been going to B&G auto for many years. They do a great job, fast repairs and great customer service. Thanks Bill, Gary, and Sherry

TO
Thomas O.
Springfield, MA
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Thomas said they did a very good job and he was pleased.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 331 in total