Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

337 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


DL
Donna L.
Ware, MA
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Donna said the staff provided excellent service.
This review was collected via phone interview by Customer Research Inc.

LB
Louise B.
Springfield, MA
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Louise said they do a great job and she goes there all time. They explain everything .
This review was collected via phone interview by Customer Research Inc.

SH
Sean H.
West Springfield, MA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Great service
Very professional and experienced. They do everything for you auto from an oil change to wheel alignment. Mass state inspection too.

CK
Cas K.
Springfield, MA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Cas said the staff was very efficient, and explained the details well.
This review was collected via phone interview by Customer Research Inc.

LC
Lois C.
Palmer, MA
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Lois said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Feeding Hills, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Daniel said that the facility stuck with their estimate, completed the service on time and it was an overall good experience.
This review was collected via phone interview by Customer Research Inc.

AO
Ann O.
Springfield, MA
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Ann said she always does well with the business, the staff always go over and above what she expects, and they keep her vehicle going.
This review was collected via phone interview by Customer Research Inc.

DL
Donald L.
Massachusetts
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Donald said he didn't have any problems at all.
This review was collected via phone interview by Customer Research Inc.

FO
Fran O.
Springfield, MA
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Fran said he recommend the business.
This review was collected via phone interview by Customer Research Inc.

BD
Bridget d.
Indian Orchard, MA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Spoke with Bridget's husband . He said the staff is respectful, and does a good quality job.
This review was collected via phone interview by Customer Research Inc.

LL
Lucille L.
Springfield, MA
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Great service
My service was excellent

DG
David G.
Worcester, MA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
DAG
Outstanding as usual.

ML
Martha L.
Indian Orchard, MA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Martha said everyone was nice and polite, and the mechanic was very prompt. He took her vehicle in as soon as he was finished with the one ahead of hers. She really looks forward to working with them again.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Springfield, MA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
James said the service was good.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Worcester, MA
Kia Spectra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
DAG
Outstanding service as usual.

JF
Joseph F.
Chicopee, MA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
The best
Best auto service in Springfield

RH
Richard H.
Springfield, MA
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2018 Category: Service
Richard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

ED
Edward D.
Springfield, MA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018 Category: Service
Edward said the business is the best . The staff are honest and do good work.
This review was collected via phone interview by Customer Research Inc.

EL
Erin L.
Springfield, MA
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
Very friendly - Sherri is just wonderful, she is a pleasure to speak with.
I am always very happy with the outcome of the work done on my car and the suggestions given. I feel confident that the work is done by a professional.

Thank you B&G Auto!

Erin Landers

JS
John S.
Springfield, MA
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
John said they were able to accommodate him on the day he needed service done to his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 337 in total