Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

348 Reviews

100% Would Recommend
Latest Review about 18 hours ago

Reviews


DG
David G.
Worcester, MA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
DAG
Excellent as usual.

PH
Paul H.
Chicopee, MA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Paul said he is a repeat customer of this business and he is always satisfied with their work.
This review was collected via phone interview by Customer Research Inc.

JG
Joseph G.
Ludlow, MA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Joseph said that this business did a fine job on his vehicle. He has been going to them for twelve years.
This review was collected via phone interview by Customer Research Inc.

DF
Dominic F.
Chicopee, MA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
The best
Great service

RB
Roxane B.
Springfield, MA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
04 Honda Element
I brought in my 2004 Honda Element which I recently purchased to be checked. The mechanics were able to inspect the vehicle and do the repairs and a very quick and efficient manner. They make suggestions for repairs that will be needed later. Sherry kept me in the loop throughout the whole process. She even went as far as to move my vehicle closer to the door as I'm disabled. She and her mechanics have always gone up and Beyond in every aspect. The cost of the repairs I've always been reasonable. Never had a bad experience

EL
Erin L.
Springfield, MA
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Its always easy to either call or go online to schedule an appt. Eveyone there is friendly.
The work on my car is commendable and very trustworthy. I am very happy that I was introduced to you all at B&G Auto. I am very satisfied.

Thank you for taking care of my car.

Erin Landers

CK
Cas K.
Springfield, MA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Cas said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AA
Anthony A.
Feeding Hills, MA
Lincoln Aviator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Great service experience
Always a great experience. Friendly and knowledgeable staff minimize the pain of getting your auto serviced

JF
Joseph F.
Chicopee, MA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
The best auto repair
Service with a smile as usual

DB
David B.
Massachusetts
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
David said they give great service.
This review was collected via phone interview by Customer Research Inc.

EB
Elizabeth B.
Springfield, MA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Elizabeth said she loves this business, and she will tell anyone who needs a repair done to bring it to this facility.
This review was collected via phone interview by Customer Research Inc.

DL
Donna L.
Ware, MA
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Donna said the staff provided excellent service.
This review was collected via phone interview by Customer Research Inc.

LB
Louise B.
Springfield, MA
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Louise said they do a great job and she goes there all time. They explain everything .
This review was collected via phone interview by Customer Research Inc.

SH
Sean H.
West Springfield, MA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Great service
Very professional and experienced. They do everything for you auto from an oil change to wheel alignment. Mass state inspection too.

CK
Cas K.
Springfield, MA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Cas said the staff was very efficient, and explained the details well.
This review was collected via phone interview by Customer Research Inc.

LC
Lois C.
Palmer, MA
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Lois said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Feeding Hills, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Daniel said that the facility stuck with their estimate, completed the service on time and it was an overall good experience.
This review was collected via phone interview by Customer Research Inc.

AO
Ann O.
Springfield, MA
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Ann said she always does well with the business, the staff always go over and above what she expects, and they keep her vehicle going.
This review was collected via phone interview by Customer Research Inc.

DL
Donald L.
Massachusetts
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Donald said he didn't have any problems at all.
This review was collected via phone interview by Customer Research Inc.

FO
Fran O.
Springfield, MA
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Fran said he recommend the business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 348 in total