Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

361 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


RT
Richard T.
Springfield, MA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
DODGE
THEY DID A VERY GOOD JOB WORKING ON MY WIFES CAR . THE CAR RUNS GREAT, I WOULD BRING IT BACK FOR SERVICE.

EB
Elizabeth B.
Springfield, MA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Elizabeth said they take care of the problem and if they slip up, they fix it right away.
This review was collected via phone interview by Customer Research Inc.

JH
Jonathan H.
Massachusetts
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Jonathan said they are nice and fast to get him out.
This review was collected via phone interview by Customer Research Inc.

JB
Jeffrey B.
Springfield, MA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Excellent and Professional
Every time I have to have my vehicles either repaired or brought in for routine service, the B&G team is always respectful, professional and provide excellent service.
Their prices are fair and my vehicle are repaired or serviced in the timely manner.

LB
Louise B.
Springfield, MA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Louise said that she has been going to them for years and she is happy with their service
This review was collected via phone interview by Customer Research Inc.

JB
Jeanne B.
Chicopee, MA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Jeanne said the staff at this business have been very good to her. She has been going to this business for 5 years and she loves them.
This review was collected via phone interview by Customer Research Inc.

RR
Richard R.
Springfield, MA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
The service and care provided beats a dealership hands down AAA +++
I came in for an oil change and Bill fixed my door at the same time
They always seem to have a fix for just about anything
Best little garage in Springfield!

RS
Robert S.
Springfield, MA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Spoke with Helen. She said they are very satisfied.
This review was collected via phone interview by Customer Research Inc.

JF
Joseph F.
Chicopee, MA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Always the best
Best car service in Spfld. . Got my car ready for winter.

RR
Richard R.
Springfield, MA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
The service is the best in the city!
Even if we drop in unexpectedly we get treated with respect every time
I trust B&G to do the right thing unlike many big overhead dealerships
My 1998jeep runs like new thanks to Bill and Gary

FP
Francis P.
Chicopee, MA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Francis said that he would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SH
Sean H.
West Springfield, MA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Great service
Great service everytime

ML
Marie L.
Springfield, MA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Marie said they did a really terrific job.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Worcester, MA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
DAG
Excellent as usual.

PH
Paul H.
Chicopee, MA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Paul said he is a repeat customer of this business and he is always satisfied with their work.
This review was collected via phone interview by Customer Research Inc.

JG
Joseph G.
Ludlow, MA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Joseph said that this business did a fine job on his vehicle. He has been going to them for twelve years.
This review was collected via phone interview by Customer Research Inc.

DF
Dominic F.
Chicopee, MA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
The best
Great service

RB
Roxane B.
Springfield, MA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
04 Honda Element
I brought in my 2004 Honda Element which I recently purchased to be checked. The mechanics were able to inspect the vehicle and do the repairs and a very quick and efficient manner. They make suggestions for repairs that will be needed later. Sherry kept me in the loop throughout the whole process. She even went as far as to move my vehicle closer to the door as I'm disabled. She and her mechanics have always gone up and Beyond in every aspect. The cost of the repairs I've always been reasonable. Never had a bad experience

EL
Erin L.
Springfield, MA
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Its always easy to either call or go online to schedule an appt. Eveyone there is friendly.
The work on my car is commendable and very trustworthy. I am very happy that I was introduced to you all at B&G Auto. I am very satisfied.

Thank you for taking care of my car.

Erin Landers

CK
Cas K.
Springfield, MA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Cas said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 361 in total