Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

367 Reviews

100% Would Recommend
Latest Review 22 days ago

Reviews


Verified Customer
West Springfield, MA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
great service and people
5great service and people

EL
Edwina L.
Springfield, MA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Great service
I always receive great service … they are very knowledgeable and courteous. I would recommend them to all my friends

MS
Michael S.
Chicopee, MA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Michael said they are very friendly helpful accommodating and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

EC
Ella C.
Chicopee, MA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Ella said both the work and the business are good.
This review was collected via phone interview by Customer Research Inc.

JQ
Juan Q.
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
The people..
Always do a good work..prices are very competitive and the front counter lady always very nice..

MR
Mark R.
Holland, MA
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Mark said the employees were good. They provided convenient service.
This review was collected via phone interview by Customer Research Inc.

RT
Richard T.
Springfield, MA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
DODGE
THEY DID A VERY GOOD JOB WORKING ON MY WIFES CAR . THE CAR RUNS GREAT, I WOULD BRING IT BACK FOR SERVICE.

EB
Elizabeth B.
Springfield, MA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Elizabeth said they take care of the problem and if they slip up, they fix it right away.
This review was collected via phone interview by Customer Research Inc.

JH
Jonathan H.
Massachusetts
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Jonathan said they are nice and fast to get him out.
This review was collected via phone interview by Customer Research Inc.

JB
Jeffrey B.
Springfield, MA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Excellent and Professional
Every time I have to have my vehicles either repaired or brought in for routine service, the B&G team is always respectful, professional and provide excellent service.
Their prices are fair and my vehicle are repaired or serviced in the timely manner.

LB
Louise B.
Springfield, MA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Louise said that she has been going to them for years and she is happy with their service
This review was collected via phone interview by Customer Research Inc.

JB
Jeanne B.
Chicopee, MA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Jeanne said the staff at this business have been very good to her. She has been going to this business for 5 years and she loves them.
This review was collected via phone interview by Customer Research Inc.

RR
Richard R.
Springfield, MA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
The service and care provided beats a dealership hands down AAA +++
I came in for an oil change and Bill fixed my door at the same time
They always seem to have a fix for just about anything
Best little garage in Springfield!

RS
Robert S.
Springfield, MA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Spoke with Helen. She said they are very satisfied.
This review was collected via phone interview by Customer Research Inc.

JF
Joseph F.
Chicopee, MA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Always the best
Best car service in Spfld. . Got my car ready for winter.

RR
Richard R.
Springfield, MA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
The service is the best in the city!
Even if we drop in unexpectedly we get treated with respect every time
I trust B&G to do the right thing unlike many big overhead dealerships
My 1998jeep runs like new thanks to Bill and Gary

FP
Francis P.
Chicopee, MA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Francis said that he would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SH
Sean H.
West Springfield, MA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Great service
Great service everytime

ML
Marie L.
Springfield, MA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Marie said they did a really terrific job.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Worcester, MA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
DAG
Excellent as usual.

Displaying Review 1 - 20 of 367 in total