Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

128 Reviews

98% Would Recommend
Latest Review 9 months ago

Reviews


DO
Dee O.
Cedar Rapids, IA
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/21/2017
Will not go to Big Jim's again
I received a quote the day before taking my Jeep into the shop. The quote was nowhere near the price I was actually charged. The parts and labor replaced were exactly what I requested a quote for, no additional parts were needed. I did not receive a call on the price increase. An oil change (5 quarts, regular oil) is over $50.00 and they do not even top off fluids, such as windshield wiper fluid.

KB
kris b.
North Liberty, IA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017
Fantastic place
i bought a 04 impala from Big Jim last year.. He treated me with so much respect!! Any time i need a oil change or something else all i’ve had to do was call & i got right in... A great place to get any work done!!

DV
Dennis V.
Cedar Rapids, IA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017
Fair and Freindly
Had my brakes and starter fixed I was shocked at the price and the time in which they had me back on the road would send anybody there for there needs thanks guys

HO
Henry O.
Cedar Rapids, IA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017
Great Service!
I have been going to Big Jim's Extreme Automotive for years now. Got a radiator fixed and oil change at a very reasonable price. They were also great about squeezing me in at short notice. The only place I take my car to!

SL
Sara L.
Cedar Rapids, IA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2016
Mechanic was wonderful, knew VOLKSWAGEN
Great, fast HONEST shop! These guys are great! I will recommend this shop to everyone I know!

MP
Matt P.
Iowa
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2015 Category: Service
Spoke with Brittany. She said she was very pleased with the service and the prices were fair.
This review was collected via phone interview by Customer Research Inc.

DW
Dennis W.
Iowa
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2015 Category: Service
Dennis said he is perfectly satisfied with the service and prices provided by this business.
This review was collected via phone interview by Customer Research Inc.

TH
TRUDY H.
Toddville, IA
Saturn Vue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2015
They will accommodate customers even squeezing them in without an appointment.
I'm always pleased with the service and attitude of Big Jim's.

EM
Erik M.
Stacy, MN
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2015 Category: Service
Erik said this business was good and incredibly helpful. He was on his way through the area when the hose popped off, so he was stuck there. They were able to take care of it quickly so he could make it to his destination.
This review was collected via phone interview by Customer Research Inc.

TG
Tyler G.
Iowa
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2015 Category: Service
Spoke with Joe. He said this business is always very fast and friendly.
This review was collected via phone interview by Customer Research Inc.

RB
Rodney B.
Cedar Rapids, IA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2015 Category: Service
Rodney said this business was fast and quick.
This review was collected via phone interview by Customer Research Inc.

JM
JACOB M.
Cedar Rapids, IA
Chrysler Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2015
Fast
This was the fastest oil change in history. Less than 30 minutes.

CV
CINDY A. V.
Cedar Rapids, IA
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2015
Tire repair 2009 Silverado
Very friendly and helpful did work quickly and correctly

SW
Scott W.
Cedar Rapids, IA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2015 Category: Service
Scott said business provided fine service.
This review was collected via phone interview by Customer Research Inc.

RB
Regis B.
Cedar Rapids, IA
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2015 Category: Service
Spoke with Jeanne. She said the staff at this business was very easy to work with. They were personable and quick to respond to her questions. They seemed to be very honest and it was an overall good experience.
This review was collected via phone interview by Customer Research Inc.

LB
Leon B.
Iowa
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2015 Category: Service
Leon said he has been going there for years, and trusts their work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

ST
Sandra T.
Cedar Rapids, IA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2015 Category: Service
Sandra said this is the best business she has ever taken her vehicles to. They are polite, fair and honest.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Newhall, IA
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2015 Category: Service
David said he liked the service he received from this business. They always do a good job.
This review was collected via phone interview by Customer Research Inc.

CS
Charles S.
Cedar Rapids, IA
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2015 Category: Service
Charles said he was very satisfied with the work done by this business. The price and speed of which the work was done was excellent.
This review was collected via phone interview by Customer Research Inc.

CL
Camloz L.
Cedar Rapids, IA
BMW 745Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2015 Category: Service
Camloz said his service was very quick and the business was convenient for him.
This review was collected via phone interview by Customer Research Inc.