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SureCritic / Big Star Hyundai
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Big Star Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(522 Reviews)
70
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Score Details

5 stars
84%
4 stars
7%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5
140
Total ReScores™
4.9
ReScore™ Average
70
Net Promoter Score ®

Business Details

Categories
Contact
(281) 283-7000
No Business Hours Provided

Business Hours

* America/Adak
18100 Gulf Freeway South Friendswood, TX 77546
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Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(522 Reviews)
Write a Review
Recent Reviews
AB
gravatar
Aleister B.
Alvin, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/16/2024
0
Category: Sales
Do Not Do Business Here
Went in to buy a car that my wife was interested in. Price was advertised as 20k with 1.99% APR financing. Once at the dealership, it became 6% APR and the price shot up from 20k to 40k. Was scheduled for an appointment at 11:30, did not get attended until 1. The person we scheduled with was not at the dealership and we were handed over to another sales employee that had no prior knowledge on what we were there for. Monthly payments agreed upon with said sales employee went from $468 to $501 once we got to finance (which I had to remove many of the package options to even get to). I cannot stress enough, DO NOT BUY from this dealership. I understand that it is their job to make a sell however Sales and Finance do not meet eye to eye and they do not communicate with each other. Under no circumstances would I recommend this dealer to anyone.
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