Black's Auto Service is your local auto shop serving the AUDUBON, NJ area. Give us a call for your automotive needs. Black's Auto Service is your local auto shop serving the AUDUBON, NJ area. Give us a call for your automotive needs.
Verified Customer
Unfortunately, the rest of my experience was disappointing. The technician incorrectly stated that my vehicle had approximately 184,000 miles, apparently confusing kilometers with miles after the dashboard settings were changed. When I questioned this, I had to explain the discrepancy myself.
What bothered me most was how my oil consumption concern was handled. Without performing any diagnostic testing, I was told it was likely piston rings or valve seals, that burning oil was fairly normal, and that I should take the vehicle to Honda. I wasn't expecting an immediate diagnosis, but I was hoping for some professional troubleshooting or at least a willingness to investigate the issue before jumping to conclusions.
I understand that older, higher-mileage vehicles can develop problems. However, making assumptions without testing doesn't inspire confidence, especially when a basic mileage reading was incorrect.
The oil change itself was completed promptly, and I appreciate their scheduling flexibility. However, based on the lack of attention to detail and the dismissive approach to my concerns, I left questioning the quality of the advice I received.
Given the overwhelmingly positive reviews, I expected a much better experience. Unfortunately, mine did not reflect the reputation this shop seems to have.