Got a estimate on a repair. A small dent, a few hours work I was told. I dropped off my Jeep and they waited until 8 hours later to even attempt to pull my Jeep into their garage. Then I was told it would be two more days to fix. My estimate said 0 days and it’s a small bump. I told Justin jordon the person I was dealing with the whole time that it was bad service to not even start my Jeep until mid day the following day from my appointment and that I couldn’t go 4 days without my Jeep. He told me “well you don’t have to have your work done here”. I said “absolutely, I’ll be right down to pick up the Jeep.” So I missed a days work to have nothing done to my Jeep and be treated like that from Justin. Horrible service and I will continue to put a review on any site I can find and let everyone I know hear about my horrible experience with Blaise Alexander in Mansfield and how disrespectful and unprofessional their body repair worker was.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
