business image

Bob & Sons Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,001 Reviews)
93

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

We are Bob & Sons Automotive, a third-generation family-owned automotive repair business in Manchester, NH. We've been providing exceptional automotive service since 1964 - servicing domestic, foreign, hybrid, and electric vehicles. With a focus on customer convenience and trust, we offer a range of services, including warranties, loaner We are Bob & Sons Automotive, a third-generation family-owned automotive repair business in Manchester, NH. We've been providing exceptional automotive service since 1964 - servicing domestic, foreign, hybrid, and electric vehicles. With a focus on customer convenience and trust, we offer a range of services, including warranties, loaner vehicles, and digital inspection reports. Our commitment to quality and community makes us the trusted partner for all your automotive needs. QUALITY SERVICE YESTERDAY, TODAY & TOMORROW... SINCE 1964! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(603) 623-9295

Business Hours

Mon
7:00 AM - 4:00 PM
Tue
7:00 AM - 4:00 PM
Wed
7:00 AM - 4:00 PM
Thu
7:00 AM - 4:00 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
321 Kelley Street Manchester, NH 03102
Bob & Sons Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,001 Reviews)

SB
Stacey B.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2025
verified customerVerified Customer
10
Superb customer service!
New-ish to the area,. My daughter had used Bobs this summer and was very pleased with their work. When my car was having battery issues last week I called them to see if they could fit me in. It was an easy drop off the night before and by 8:30 the next morning I had an itemized list of what needed work. Being a low tech girl I called rather than try to read the estimate off my phone. Ian was awesome. He went through each item and explained what and why it needed attention. He was very patient with my questions.the work was done before the end of the day. Due to weather, I waited until the next morning to pick up my car. Stacy ( cool name, wrong spelling) was so friendly, I met Ian in person, just as nice as over the phone.
Overall, the service was excellent, the work was done in a timely fashion, I believe the cost for the work done was reasonable and fair ( but I have no expertise on this) new battery ( replacing the original) tires rotated and aligned, oil and filter change were the bigger items.
Manager from Bob & Sons Automotive responded on 12/15/2025 06:40 AM

We're glad to hear that your experience with us was great! We're happy to know you felt well-informed about your car's needs. We believe that even if you're not a tech wizard, understanding the basics of your vehicle shouldn’t require an advanced degree. Also, kudos for your friendly encounter with our team—Stacy + Ian are delighted to know they made a great impression! Thanks for choosing us and sharing your experience!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.