Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1768 Reviews

ReScore Reviews™ (68)

ReScore
Overall Rating 4.9117637/5Overall Rating 4.9117637/5Overall Rating 4.9117637/5Overall Rating 4.9117637/5rating 4.9117637
Original
Overall Rating 2.35294/5Overall Rating 2.35294/5rating 2.35294rating 2.35294rating 2.35294
96% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


TS
Tracie S.
Anadarko, OK
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Quick service
Bob Howard took care of my car quickly and efficiently.

FE
Fred E.
Oklahoma City, OK
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Cannot say
Okay
Ray D., Service Mgr from Bob Howard Hyundai responded on 11/13/2018

Thank you for taking the time to complete the survey very much appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

WM
Wanda M.
Newcastle, OK
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great job
Fast and very friendly!
Ray D., Service Mgr from Bob Howard Hyundai responded on 11/13/2018

Thank you very much for the 5 star review it is very much appreciated by myself and all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

IC
Irving C.
Oklahoma City, OK
2016 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
A very professional dealership.
A very professional dealership.
Ray D., Service Mgr from Bob Howard Hyundai responded on 11/12/2018

Thank you very much for the 5 star review it is very much appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

LC
Linda C.
Oklahoma City, OK
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Bob and the rest of the guys are fantastic they know me and always treat me with great respect and very friendly.
very friendly and respectful. They are great.
Ray D., Service Mgr from Bob Howard Hyundai responded on 11/12/2018

Thank you very much for the kind words and 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

WB
William B.
Oklahoma City, OK
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
TIMELY, EXCELLENT SERVICE
I HAD AN APPOINTMENT AND THE WERE VERY PUNCTUAL WITH THE OIL CHANGE SERVICE. THE ONLY COMPLAINT I HAVE IS I PAID FOR A CAR WASH AND VACUUM. THE VACUUM WAS GOOD BUT THE CAR WASH AND WINDOW CLEANING LEFT A LOT TO BE DESIRED. THE SERVICE ASSOCIATE HAD A MICROFIBER CLOTH AND WE FINISHED THE JOB OURSELVES. SHE WAS VERY APOLOGETIC ABOUT THE PROBLEM AND CORRECTED WHAT SHE COULD.
Ray D., Service Mgr from Bob Howard Hyundai responded on 11/12/2018

Thank you very much for the feed back and 5 star review it is very much appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2018 Category: Service
Good Service, Prices Seem High
Overall the quality of service seems good. Prices seem high for routine maintenance / fluid flushes and replacements. Overall, customer service is great. There was more communication than expected, however, we thought all of the basics would be completed like tire rotation & balance, but paperwork only indicates tire pressures were checked. We'll probably be back for maintenance on our new vehicle to maintain records, but will probably find an alternative for our older model Hyundai.
Ray D., Service Mgr from Bob Howard Hyundai responded on 11/12/2018

Thank you for taking the time to complete they survey your business is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

JB
James B.
Mustang, OK
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Jim from Mustang
.
Ray D., Service Mgr from Bob Howard Hyundai responded on 11/10/2018

Thank you so much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2010 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Friendly, Clean & Close by... It's fixed ... and Never needs to be taken back.
Over the years, it's always been Clean & Exact "Repair & Service! "
Ray D., Service Mgr from Bob Howard Hyundai responded on 11/10/2018

Thank you so much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

KF
Kathleen F.
Oklahoma City, OK
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Great service!
Great dealership!
Ray D., Service Mgr from Bob Howard Hyundai responded on 11/07/2018

Thank you very much for the 5 star review it is very much appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Service crew are extemely proficient
My window was repaired within hours of taking it in for service. I was very impressed that I received my car back within four hours.
Ray D., Service Mgr from Bob Howard Hyundai responded on 11/07/2018

Thank you very much for the 5 star review it is greatly appreciated by myself and all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

DS
Dianne S.
Lexington, OK
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
CAR TROUBLE
When having car trouble on the way to work I finally made it to Bob Howard Hyundai and they kept my car to look at it and find out what was wrong and gave me a ride to work. My car was finished and ready to pick up after I got off work. Thank you for all your help
Ray D., Service Mgr from Bob Howard Hyundai responded on 11/06/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

DB
David B.
Oklahoma City, OK
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Prompt, friendly service.
Outstanding!
Ray D., Service Mgr from Bob Howard Hyundai responded on 11/05/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

HB
Heather B.
Oklahoma City, OK
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Great customer service
Everyone is very nice. They got my engine replacement recall done in about 3 weeks. I was expecting it to take much longer.
Ray D., Service Mgr from Bob Howard Hyundai responded on 11/05/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

JS
Jean S.
Oklahoma City, OK
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
good job
All the associates that I talked to were very friendly and professional. The workers did a very good job on the car.
Ray D., Service Mgr from Bob Howard Hyundai responded on 11/05/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

JP
Jonathan P.
Oklahoma City, OK
2007 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Great service department
Friendly staff, showed me what needed to be repaired.
Ray D., Service Mgr from Bob Howard Hyundai responded on 11/05/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

CZ
Christine Z.
Del City, OK
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Best service in the state
Always willing to help. They explained what was wrong and what was needed. Always friendly.
Ray D., Service Mgr from Bob Howard Hyundai responded on 11/05/2018

Thank you so much for the 5 star review it is greatly appreciated by myself and all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

JS
Joe S.
Oklahoma City, OK
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
oil change
fast
Ray D., Service Mgr from Bob Howard Hyundai responded on 10/31/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

EQ
Elke Q.
Yukon, OK
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Great Employees
Susan is absolutely the BEST, she is super friendly and treats her customers like they are the only ones there. She is always so welcoming and just takes care of her customers every need. She told me she was leaving the company last time I was there and although it is a great oppertunity for her it is always hard to loose great ppl. BEST OF LUCK TO YOU SUSAN AND THANK YOU FOR YOUR EXELLENT SERVICE❤
Ray D., Service Mgr from Bob Howard Hyundai responded on 10/31/2018

Thank you very much for the kind words and 5 star review it is greatly appreciated!.

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

AM
Abryanna M.
Oklahoma City, OK
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
They never disappoint! Great service!
Every visit is excellent!
Ray D., Service Mgr from Bob Howard Hyundai responded on 10/31/2018

Thank you so much for the kind words and 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com