Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1589 Reviews

ReScore Reviews™ (61)

ReScore
Overall Rating 4.9180293/5Overall Rating 4.9180293/5Overall Rating 4.9180293/5Overall Rating 4.9180293/5rating 4.9180293
Original
Overall Rating 2.36066/5Overall Rating 2.36066/5rating 2.36066rating 2.36066rating 2.36066
96% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


Verified Customer
Oklahoma City, OK
2008 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Marsha D
They did exactly what was requested per expectation.
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/18/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

RG
Ronnie G.
Oklahoma City, OK
2012 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Review
Timely appoints, quick service and courteous employees.
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/17/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Always Fast and Courteous!
Great Customer service! they get you in and out
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/17/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great customer service!!!
Staff were great and friendly.
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/17/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Oil Change
Had oil changed. Found out that I had a prepaid service agreement which took care of the cost of the oil change. Awesome!
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/16/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

JN
Jim N.
Oklahoma City, OK
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Good day at Bob Howard Hyundai
We just bought a new Hyundai and couldn't be more pleased with the car and staff who helped us. We are especially impressed with Eslam Ali, who was super polite and patient, despite our many questions. We are senior citizens, so his respectful and friendly attitude was very much appreciated. We did have to wait a bit for financing, but it was Saturday, and the dealership was packed! No complaints here.
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/16/2018

Thank you very much for the 5 star review it is greatly appreciated by myself and all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Yukon, OK
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Updated review
Received a call from the service manager regarding my initial review and he offered to completely replace a tire sensor even though it is past warranty and gave me his direct contact for future service. Happy with Bob Howard Service's response to our initial service review.

Overall Rating 1/5rating 1rating 1rating 1rating 1
07/14/2018 Category: Service
Go somewhere else for service
Go somewhere else for service
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/16/2018

Thank you for speaking with me on your recent service visit. Please give me a call after July 30th and I will set your next service appointment. 405-600-1626.

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

BH
Brittany H.
Great Mills, MD
2014 Hyundai Santa Fe
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/13/2018 Category: Service
Poor Maintenance Standards
I went in to have my sunroof serviced and they did not put the sunroof back the way it belongs. There are weather strips that were left on my dash and not installed in my car. Bob Howard service department could definitely conduct more training on how to return vehicles to customers.
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/13/2018

Thank you for speaking with me on your recent service visit. Look forward to meeting you after 4:00pm to reinstall inspection covers.

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Yukon, OK
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Quick and Communicative
I appreciate Bob Howard Hyundai's prompt communication with me and explanation of their work.
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/11/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

NS
Norman S.
Oklahoma City, OK
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Bob Howard Hyundai is the Best!
We just purchased our 4th Hyundai Santa Fe Sport - a 2018. We are very pleased with the personalized attention that you get at Bob Howard Hyundai. The personnel is always so friendly and accommodating.
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/11/2018

Thank you very much for the kind words and 5 star review it is greatly appreciated by all employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2013 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Doris
I actually like coming there but I have had issues several times. Waiting time certainly needs to be improved!
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/12/2018

Thank you for taking the time to complete the survey very much appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

TK
Tsai Hsia K.
Oklahoma City, OK
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Awesome service
Awesome service by very friendly caring people!
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/11/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Quick and professional
I had my oil changed. It was easy to schedule online. I was greeted with friendliness and professionalism from the time I entered until the time I left. (even with the new hire that was being trained)
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/10/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

TS
Thomas S.
Oklahoma City, OK
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Great customer service
We have been coming to Bob Howard Hyundai for quite a few years and have purchased our cars with them as well. The service team is so kind and really look out for the customer in every way and sale person we dealt with by the name of Nanci is great to work with too.. We love coming to Bob Howard Hyundai and recommend them to you if you plan on buying a car and coming just to get your oil changed. They are Great!
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/09/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

BI
Barbara I.
Oklahoma City, OK
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Love my SantaFe and BH Hyundai
Excellent visit, fast curtious and informative. Thanks for all you do.
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/09/2018

Thank you very much for the kind words and 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

DP
Debbie P.
Yukon, OK
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
Genesis Oil Change
Quick oil change with great customer service.
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/18/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

AM
Arnold M.
Oklahoma City, OK
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
service
Excellent
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/09/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

DS
David S.
Newalla, OK
2013 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Hyundai Dealership
I am very satisfied with the 2013 Genesis that i am driving . I believe it is the best Automobile I have ever owned. I am much more satisfied with this 2013 Genesis than mu last vehicle , a 2016 Murano Platinum.

The one thing that bothers me is Hyundia could not match the price i paid for tires(michelin Pilot) from where i bought them.
You could only come to within $ 40. of the price I paid.

David Sudduth
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/09/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

JV
Justin V.
Mustang, OK
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Great!
The people were friendly and knowledgeable and the service was quick!
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/05/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Hyundai service July 2018
Timely and reasonably cost for servie
Ray D., Service Mgr from Bob Howard Hyundai responded on 07/05/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com