ReScore Reviews™ (47)

ReScore
Overall Rating 4.9361691/5Overall Rating 4.9361691/5Overall Rating 4.9361691/5Overall Rating 4.9361691/5rating 4.9361691
Original
Overall Rating 2.40426/5Overall Rating 2.40426/5rating 2.40426rating 2.40426rating 2.40426
96% Would Recommend
100% Business Response
Latest Review 1 day ago
Helen S. on 12/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"N/A"
N/A
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/13/2017 03:35 PM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/13/2017

Thank you for taking the time to complete the survey it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Jessica F. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice"
They were very friendly and professional the lounging chairs were very comfortable. I just moved here to oklahoma from missouri and the one here is much nicer.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/13/2017 11:59 AM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/13/2017

Thank you very much for allowing us to service your vehicle and for the 5 star review! Welcome to OKLAHOMA!!!!!!!!!!!!!!!!!!!!!!!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Diana H. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bob Howard service"
Bob Howard service that I recently received with the oil change was excellent. The personnel was courteous and kept me notified of the progress. You have some very excellent employees.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/12/2017 07:23 PM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/13/2017

Thank you so much for the kind words and 5 star review it means a lot to all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Verified Customer on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
The specialists are very attentive and answered my questions without a problem. I always wait for my car, and it´s always a nice experience. It´s a comfortable place where you can bring some work or just relax.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/09/2017 09:48 PM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/11/2017

Thank you so much for the 5 star review it means a lot to all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
John B. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Simply GREAT!"
In addition to the superb level of service I consistently receive at Bob Howard I love to wait for my car being serviced to enjoy the comforts of the lounge. Bob Howard's service has been phenomenal and my Sonata Hybrid and Elantra have simply purred along with no issues for the past 4-5 years. Doesn't get any better than that!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/09/2017 07:34 PM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/11/2017

Thank you very much for the 5 star review it is greatly appreciated by all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
David Q. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra"
Great job
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/09/2017 07:23 AM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/11/2017

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Justin R. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First service "
They were ridiculously fast and timely. I will absolutely use their services center again.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/08/2017 05:55 PM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/11/2017

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Verified Customer on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient"
Friendly and efficient
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/08/2017 12:49 PM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/08/2017

Thank you very much for taking the time to complete the survey and for the 5 star review!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Tsai Hsia K. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic service and awesome people!"
I have visited this dealer many times in the past and will continue to do so in the future. They provide fantastic service and the people are awesome beyond description!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/08/2017 08:31 AM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/08/2017

Thank you so very much for the 5 star review it means so much to all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Verified Customer on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
I have been taking my Elantra here for all services since I bought it in 2012. I've never been told something needs to be done that is not necessary. I get the free-oil-changes-for-life, so that is a great benefit. In the nearly 6 years, I've spent somewhere less than $300 on services; not bad for a 5+ year-old car with 78,000 miles!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 12/04/2017
Service Type: Repair
Review Created: 12/07/2017 08:54 AM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/07/2017

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Galen K. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service, as usual"
Made my service appointment over the phone. When I arrived, they were ready for me, briefed me on the services to be done, made sure I had no questions and then got the job done quickly and thoroughly. This has been my experience every time with Bob Howard Hyundai
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/07/2017 07:27 AM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/07/2017

Thank you so much for the "GREAT" 5 star review! We value you as our customer and do appreciate your business very much.

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Verified Customer on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Hyundai service department "
I have never had any kind of problems at the service department. I've only had the car checked out for minor concerns, oil changes, tire rotation, and multi inspection multiple times.They have done a good job on my troubless sonata hybrid.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/07/2017 05:02 AM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/07/2017

Thank you so very much for the kind words and 5 star review. It is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Verified Customer on 12/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Z"
Z
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/25/2017
Service Type: Maintenance
Review Created: 12/07/2017 01:26 AM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/07/2017

Thank you very much for taking the time to complete the survey! Your business is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Verified Customer on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people"
always do a great job
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 06:59 PM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/07/2017

Thank you so much for the 5 star review it means a lot to all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Shelley M. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great attitude of employees "
The employees have great attitudes and are friendly
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/05/2017 05:46 PM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/06/2017

Thank you very much for the 5 star review it is greatly appreciated and means a lot to the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Latoya J. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Okc Hyundai "
Best service in Okc to date!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/05/2017 01:35 PM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/05/2017

Thank you for the "GREAT" survey and 5 star review it means a lot to all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Verified Customer on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Resolved in timely manner
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/05/2017 12:27 PM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/05/2017

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Kristie K. ReScore Review on 12/06/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Responsive- Stands behind work- Takes ownership"
After bringing tech errors to the managers attention, he has ordered the replacement parts and scheduled the repair appt. While I would have preferred not to have any problems, I'm surprised and thankful the manager acknowledged the mistake and is expediting the resolution
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/05/2017 12:21 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"caused more damage"
Tech took a short cut and caused addtl damage to the door/handle
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/05/2017 12:21 PM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/05/2017

Thank you for allowing me to correct my technicians mistake. We value you as our customer and appreciate your business.

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Mackenzie G. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great employees "
Jake was his name I believe and he was super nice and very helpful!
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/05/2017 12:16 PM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/05/2017

Thank you very much for the kind words and 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
Shirley W. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Great customer service they take care of you and family in need
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/05/2017 12:11 PM
Ray D., Service Mgr at Bob Howard Hyundai responded on 12/05/2017

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com
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