Bob Mayberry Hyundai


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1388 Reviews

ReScore Reviews™ (21)

ReScore
Overall Rating 3.57143/5Overall Rating 3.57143/5Overall Rating 3.57143/5rating 3.57143rating 3.57143
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review 2 days ago
Robert C. on 12/14/2017
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"Like family"
Everyone treats me like family. They know my name and always have a smile.
Vehicle: 2011 Hyundai Equus
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/14/2017 01:30 PM
Stanley G B. at Bob Mayberry Hyundai responded on 12/15/2017

Thank you for your review. Have a safe and wonderful weekend!

Michael W. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
None
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/14/2017 12:52 PM
Martina M M. at Bob Mayberry Hyundai responded on 12/14/2017

Thank you for the five star review!  We appreciate your business and look forward to seeing you in our lane in the future! 
Merry Christmas and a Happy New Year! 

Martina MooYoung
Bob Mayberry Hyundai
704-283-8571
Joel R. on 12/14/2017
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"Always pleasant and helpful. Never feel pressured."
I highly recommend Bob Mayberry Hyundai for both their sales and service. I've purchased two vehicles from them and have always gone back for scheduled service and I've had nothing but a good experience each and every time.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/14/2017 11:05 AM
Martina M M. at Bob Mayberry Hyundai responded on 12/14/2017

Thank you for the great review!  We appreciate your kind words and your business. 
Hope you have a wonderful Merry Christmas!

Martina MooYoung
Bob Mayberry Hyundai
704-283-8571
Jennifer T. on 12/13/2017
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"Service "
Bob Mayberry’s Service staff is very professional. They run on time and am always happy when I leave!
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/13/2017 05:31 PM
Stanley G B. at Bob Mayberry Hyundai responded on 12/14/2017

Thank you for your review. Have a great and safe weekend!

Barbara L. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Clean service department and competent staff.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/11/2017
Service Type: Repair
Review Created: 12/13/2017 04:17 PM
Stanley G B. at Bob Mayberry Hyundai responded on 12/14/2017

Thank you for your positive review. Have a safe and wonderful weekend!

Cynthia W. on 12/12/2017
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"Service Department "
Asia was very knowledgeable and efficient and had me in and out of there ahead of schedule.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/12/2017 09:40 AM
Stanley G B. at Bob Mayberry Hyundai responded on 12/12/2017

Thank you for your feedback. Have a safe and wonderful week!

Robert F. on 12/11/2017
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"PERSONALIZED SERVICE WITH MEANING"
When you go for service, ask for Joey, tell him I sent you. He's been doing this for a long time and knows how people want to be treated.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/11/2017 01:56 PM
Stanley G B. at Bob Mayberry Hyundai responded on 12/11/2017

Thank you for your kind words and your positive review. Have a safe and wonderful week!

Kevin G. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and courteous service"
Prompt and courteous service. Also honest.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/10/2017 01:55 PM
Martina M M. at Bob Mayberry Hyundai responded on 12/11/2017

Thank you for the kind comments and great review!  We appreciate it and hope you have a wonderful holiday season! 

Martina MooYoung
Bob Mayberry Hyundai
704-283-8571
Joseph D. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Took care of my complaint immediately "
Excellent
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/08/2017 07:59 PM
Martina M M. at Bob Mayberry Hyundai responded on 12/11/2017

Thank you for the great comments!  We appreciate it :)  
Hope you have a wonderful holiday season!

Martina MooYoung
Bob Mayberry Hyundai
704-283-8571
Stephen F. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department "
Nice service department
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/08/2017 12:18 PM
Stanley G B. at Bob Mayberry Hyundai responded on 12/08/2017

Thank you for your response. Have a safe and great weekend!

Clinton F. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Service is excellent
They honored my reservation
Provided loaner
Great service
Vehicle: 2013 Hyundai Equus
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/08/2017 10:23 AM
Stanley G B. at Bob Mayberry Hyundai responded on 12/08/2017

Thank you for your response. Have a safe and wonderful weekend!

Verified Customer on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"LK"
Prompt and friendly service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/07/2017 05:42 PM
Stanley G B. at Bob Mayberry Hyundai responded on 12/08/2017

Thank you for your response. Have a great weekend!

Richard S. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Courteous service at a rapid pace.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 01:42 PM
Stanley G B. at Bob Mayberry Hyundai responded on 12/08/2017

Thank you for your response. Have a great weekend!

Shana K. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Timely service thank you
Vehicle: 2016 Hyundai Genesis Co
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 11:40 AM
Martina M M. at Bob Mayberry Hyundai responded on 12/07/2017

Thank you for the five star review Shana!  Always a pleasure having you in our service lane!  Hope you have a wonderful holiday season :) 

Martina MooYoung
Bob Mayberry Hyundai
704-283-8571
Kim K. on 12/05/2017
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"Service advisor is helpful , but they can’t find what is wrong with my car. "
I gave them five stars, because my understanding is this is rating the advisor. The noise coming from under my is still there and they can’t seem to be able to find where it’s coming from. This noise is so annoying that my husband and I are looking to replace the car soon and not with another Hyundai.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/05/2017 06:16 AM
Stanley G B. at Bob Mayberry Hyundai responded on 12/08/2017

Thank you for your response and complote understanding of the system. I do not think i have had the pleasure of speaking with you about the vehicle. Please call me next week to discuss. 704-283-8571 ext 134

Matthew T. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Awesome
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/04/2017 12:44 PM
Stanley G B. at Bob Mayberry Hyundai responded on 12/05/2017

Thank you for your positive feedback and kind words. Have a great rest of the week!

Lynda M. on 12/04/2017
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"Great experience "
I took my new Hyundai in for it’s first oil change and a software update. Everyone was very friendly and the service was done in about an hour. I liked getting some candy on the way out! Nice touch everyone!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/04/2017 11:31 AM
Stanley G B. at Bob Mayberry Hyundai responded on 12/05/2017

Thank you for your positive review and the kind words. Have a safe and wonderful week!

Sheena C. on 12/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Always very friendly"
This past visit was good. I liked the service of a loaner car being provided for the day.Only one thing missing, the sticker for my next oil change.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/04/2017 06:08 AM
Stanley G B. at Bob Mayberry Hyundai responded on 12/04/2017

Thank you for your feedback. I do apologize for the lack of the oil change sticker, i will mail you one to install or if you are local you can come by and we will be happy to print and install it correctly. Please let me know which way to go for you. Have a great and safe week!

Larry C. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The dealership is flexable to work with customers, based on the customer needs."
I did not have a appointment, but they were able to work me in to have my car serviced.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/02/2017 07:05 AM
Stanley G B. at Bob Mayberry Hyundai responded on 12/04/2017

Thank you for your positive feedback and kind words. Have a safe and wonderful week!

Carol T. on 12/02/2017
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"convienant "
convienant and usually able to schedule appts. when I need things done.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/02/2017 06:48 AM
Stanley G B. at Bob Mayberry Hyundai responded on 12/04/2017

Thank you for your positive feedback and kind words. Have a safe and wonderful week!

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