Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

2743 Reviews

ReScore Reviews™ (38)

ReScore
Overall Rating 4.1315766/5Overall Rating 4.1315766/5Overall Rating 4.1315766/5Overall Rating 4.1315766/5rating 4.1315766
Original
Overall Rating 2.21053/5Overall Rating 2.21053/5rating 2.21053rating 2.21053rating 2.21053
96% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


DW
David W.
Indian Trail, NC
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Good service with a smile
I was impressed with the level of service by the service department at Bob Mayberry Hyundai.

MW
Marina W.
Charlotte, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Great
Great service!
Stanley G B. from Bob Mayberry Hyundai responded on 07/23/2019

Thank you very much for your kind words and 5 STAR review. Have a safe and wonderful week!


MB
Michael B.
Matthews, NC
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Timely
My experience was great. It was done in a timely manner and our service representative was great.
Stanley G B. from Bob Mayberry Hyundai responded on 07/23/2019

Thank you very much for your kind words and 5 STAR review. Have a safe and wonderful week!


CA
Candice A.
Monroe, NC
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Ms.C
They were quick at getting my oil changed!
Stanley G B. from Bob Mayberry Hyundai responded on 07/23/2019

Thank you very much for your positive comments and 5 STAR review. Have a safe and wonderful week!


GM
Gary M.
Waxhaw, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
They know my name...
We've done business with Bob Mayberry for so long, they know me and we've built a relationship together.

I like dealing with people who call me by my name and give a more personal touch in the way they conduct their daily business.
Stanley G B. from Bob Mayberry Hyundai responded on 07/22/2019

Thank you very much for your kind words, patronage, and 5 STAR review. Have a safe and wonderful week!


SG
Sabrina G.
Monroe, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2019 Category: Service
Customer service & just people friendly.
Just continued to return after 13 years of service & purchasing over 4 vehicles.
Stanley G B. from Bob Mayberry Hyundai responded on 07/22/2019

Thank you for your review. PLease let myself or Asia know what we can do to earn all 5 STARS next visit as that is what we strive for. Have a great week!


JB
James B.
Monroe, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019 Category: Service
Service
Great
Stanley G B. from Bob Mayberry Hyundai responded on 07/22/2019

Thank you very much for your 5 STAR review. Have a safe and wonderful week!


FK
Francis K.
Indian Trail, NC
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019 Category: Service
Maintenance of Sante Fe
Even though we did not buy our Sante Fe from Bob Mayberry, we have had the maintenance performed there each time. From the time we check in to the completion, we are always treated with politeness and kindness. We did not realize that our tag had expired and the maintenance team brought it to our attention. It's the extras like that that will keep us coming back to Bob Mayberry Hyundai.
Stanley G B. from Bob Mayberry Hyundai responded on 07/22/2019

Thank you very much for your kind words and choosing us to be your service provider. Also, thank you for your 5 STAR review. Have a safe and wonderful week!


DP
Donna P.
Marshville, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019 Category: Service
Prompt courteous service
Prompt courteous service.
Stanley G B. from Bob Mayberry Hyundai responded on 07/22/2019

Thank you very much for your kind words and 5 STAR review. Have a safe and wonderful week!


CM
Cheryl M.
Matthews, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019 Category: Service
Courteous
Fast service always with a smile. Love getting the car wash to top it all off. Great service.
Stanley G B. from Bob Mayberry Hyundai responded on 07/22/2019

Thank you very much for your kind words and 5 STAR review. Have a wonderful and safe week!


GB
Gary B.
Monroe, NC
2020 Hyundai Palisade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Install mudflaps on Palisade
Friendly people and I try to do the best I can
Stanley G B. from Bob Mayberry Hyundai responded on 07/22/2019

Thank you for your kind words and 5 STAR review. Have a great week!


Verified Customer
Lancaster, SC
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Excellent service!
The staff was kind and great to work with. Excellent service!
Stanley G B. from Bob Mayberry Hyundai responded on 07/19/2019

Thank you very much for your positive comments and 5 STAR review. Have a safe and wonderful weekend!


KM
Kathy M.
Indian Trail, NC
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Great dealership
They were very courteous and professional and had the repairs done correctly and I was out in a short time. I would recommend this place for all work Bob Mayberry has been here for a long time. They are also a great place to bring your dodge vehicle to get worked on. I will also buy a Hyundai when I decide on next vehicle.
Stanley G B. from Bob Mayberry Hyundai responded on 07/19/2019

Thank you very much for your positive comments we appreciate it. Also, thank you for your 5 STAR review. Have a safe and wonderful weekend!


TC
Todd C.
Waxhaw, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
My favorite place to service my Elantra
Martina is outstanding... The excellent and timely service coupled with a exceptional customer care is 5 star.
Stanley G B. from Bob Mayberry Hyundai responded on 07/19/2019

Thank you very much for your kind words and 5 STAR review. Have a safe and wonderful weekend!


MM
Martin M.
Charlotte, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
A great staff in the Service dept.
Service was prompt and. On time.
Everyone was very coourteous
Stanley G B. from Bob Mayberry Hyundai responded on 07/19/2019

Thank you very much for your kind words and 5 STAR review. Have a safe and wonderful weekend!


MP
Mary P.
Monroe, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Friendly, organized, trustworthy
They are also so kind and nice. Easy to work with.
Stanley G B. from Bob Mayberry Hyundai responded on 07/18/2019

Thank you very much for your kind words and 5 STAR review. Have a safe and wonderful weekend!


Verified Customer
Charlotte, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Good experience
Service associate reminded me that I needed a state inspection. It was a good visit, but would have been great if the associate had not told me she needed and excellant survey.. a pet peeve to me... do a good job, get a good survey
Stanley G B. from Bob Mayberry Hyundai responded on 07/18/2019

Thank you very much for your kind words and comments. Also, thank you for your 5 STAR review. Have a wonderful weekend!


Verified Customer
Monroe, NC
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Latest visit
Everyone was nice. It was a busy day for them. Had oil changed and tires rotated. All fine. Thanks!
Stanley G B. from Bob Mayberry Hyundai responded on 07/18/2019

Thank you very much for your kind words and 5 STAR review. Have a wonderful weekend!


Verified Customer
Lancaster, SC
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Service experience was outstanding!
As soon as I arrived was waited on quickly, answered a few questions signed the work order, directed me to waiting area. In about an hour car was ready to go with a wash included. Great service.
Stanley G B. from Bob Mayberry Hyundai responded on 07/18/2019

Thank you very much for your uplifting words and 5 STAR review. Have a safe and wonderful weekend!


Verified Customer
Waxhaw, NC
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Good service.
Good service. Work completed on time. Relaxed environment.
Stanley G B. from Bob Mayberry Hyundai responded on 07/17/2019

Thank you very much for your positive ccomments and 5 STAR review. Have a great rest of the week!