Bob Mayberry Hyundai

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704-283-8571
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Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2529 Reviews

5 star
83%
4 star
8%
3 star
3%
2 star
1%
1 star
1%

ReScore Reviews™ (36)

ReScore
Overall Rating 4.0833336/5Overall Rating 4.0833336/5Overall Rating 4.0833336/5Overall Rating 4.0833336/5rating 4.0833336
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews

SS
Sarah S.
Indian Trail, NC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Best Dealership in the Carolinas
We’ve gone business with them for years. My husband & I both drive Hyundai’s. Very honest. Wouldn’t consider going anywhere else..
Recommended
Clifton M H., Parts and Service Director from Bob Mayberry Hyundai responded on 04/19/2019

Thank you very much for the kind words!!!! Have a great Easter!

LG
Lakesha G.
Charlotte, NC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Great customer service
Always great working with Martina she always has great customer service. I drive from Charlotte because of the customer service and quick service of my car.
Recommended
Clifton M H., Parts and Service Director from Bob Mayberry Hyundai responded on 04/19/2019

Thank you for the review. We are very fortunate to have Martina apart of the dealership.

Have a great EASTER weekend

DA
Daniel A.
Monroe, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Great service
Good customer service and productivity I would highly recommend this dealership.
Recommended
Clifton M H., Parts and Service Director from Bob Mayberry Hyundai responded on 04/19/2019

Thank you for the GREAT review. Have a great Easter weekend!

MB
Meredith B.
Indian Trail, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Nice service
The service was fast and everyone there was nice. They let me drop my car off since I had some errands and it wasn’t a problem at all. I wasn’t expecting my car to get done before my appointment time but it was!
Recommended
Stanley G B. from Bob Mayberry Hyundai responded on 04/18/2019

Thank you very much for your kind words and 5 STAR review. Have a wonderful weekend!

KD
Kyle D.
Monroe, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Nice and friendly people
Nice and friendly people
Recommended
Stanley G B. from Bob Mayberry Hyundai responded on 04/17/2019

Thank you for your kind words nad 5 STAR review. Have a wonderful weekend!

KP
Karen P.
Midland, NC
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Great service personnel
Always great service. Hyundai has exceptional vehicles.
Recommended
Stanley G B. from Bob Mayberry Hyundai responded on 04/17/2019

Thank you very much for your kind words and 5 STAR review. Have a wonderful rest of the week!

Verified Customer
Waxhaw, NC
2010 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Best Service!
Martina, the service writer, was amazing! I showed up without an appointment on a Saturday morning after having to have my car jump started. She was not ruffled at all despite being incredibly busy. I have not always been happy with my Hyundai car, but Bob Mayberry is amazing and Martina is a true asset to the dealership!
Recommended
Stanley G B. from Bob Mayberry Hyundai responded on 04/17/2019

Thank you very much for your kind words about Martina and our service department. Also, thank you for your 5 STAR review. Have a wonderful rest of the week!

SL
Sayon L.
Monroe, NC
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Ac repair
Job well done
Recommended
Stanley G B. from Bob Mayberry Hyundai responded on 04/17/2019

Thank you very much for your kind words and 5 STAR review. Have a great rest of the week!

TB
Timothy B.
Waxhaw, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great job!
Quick and friendly service.
Recommended
Stanley G B. from Bob Mayberry Hyundai responded on 04/16/2019

Thank you very much for your kind words and 5 STAR review. Have a wonderful week!

Verified Customer
Monroe, NC
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
The people.
Great
Recommended
Stanley G B. from Bob Mayberry Hyundai responded on 04/16/2019

Thank you so much for your kind words and 5 STAR review. Have a wonderful week!

TI
Teresa I.
High Point, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Best Cars
Bob Mayberry have the best cars.I get my card from Bob Mayberry
Recommended
Stanley G B. from Bob Mayberry Hyundai responded on 04/16/2019

Thank you very much for your kind words and 5 STAR review. Have a wonderful week!

Verified Customer
Indian Land, South Carolina, SC
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
great service
I was greeted as soon as I got there. I was informed what needed to be done to my car. The work was done quickly.
Recommended
Stanley G B. from Bob Mayberry Hyundai responded on 04/16/2019

Thank you very much for your kind words and 5 STAR review. Have a wonderful week!

DH
Dona H.
Waxhaw, NC
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Great service
Appt made. Service attendants readily available. Service completed quickly.
Recommended
Stanley G B. from Bob Mayberry Hyundai responded on 04/16/2019

Thank you very much for your kind words and 5 STAR review. Have a wonderful week!

PW
Paul W.
Wadesboro, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Good car dealership
Good car dealership
Recommended
Stanley G B. from Bob Mayberry Hyundai responded on 04/15/2019

Thank you very much for your 5 STAR review. Have a wonderful week!

JE
Joshua E.
Lancaster, SC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Excellent
My first service here and it was great. Will definitely return.
Recommended
Stanley G B. from Bob Mayberry Hyundai responded on 04/15/2019

Thank you so much for your kind words and 5 STAR review. Thank you for coming up for service. Have a wonderful week!

Verified Customer
Waxhaw, NC
2016 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/15/2019 Category: Service
Not as good as it used to be!!!!
The service department has gone down hill. From not putting plastic covering down on the seats that now have grease marks, to not having a clue about the airbag light for over 2 days. The communication about my vehicle was almost non-existent unless I called. Service is just not as good as all the other 5 star ratings that I used to give Bob Mayberry. Disappointed!!!
Stanley G B. from Bob Mayberry Hyundai responded on 04/15/2019

Thank you for your review. Please call me or email me if any further explanation is needed of repairs or if I can do anything for you to change your opinion of our department. I do know that this airbag repair was at the directive of Hyundai. We had to perform many wiring tests and voltage readings and report back to them prior to making any repairs or ordering any parts. I do apologize for the time that the repair took.

Stan Burgess
Service Manager
980-699-2020
SBURGESS@BOBMAYBERRY.COM

PL
Prentice L.
Monroe, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
Service
Very informative and do not try to sell you stuff that you do not need
Recommended
Stanley G B. from Bob Mayberry Hyundai responded on 04/15/2019

Thank you very much for your kind words and 5 STAR review. Have a wonderful week!

PZ
Paul Z.
Newtown, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Great people and great service
I have alway enjoyed my service appointments
Recommended
Stanley G B. from Bob Mayberry Hyundai responded on 04/15/2019

Thank you very much for your kind words and 5 STAR review. Have a wonderful week!

TL
Terrence L.
Charlotte, NC
2019 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Fast and excellent service.
Appointment was easy to make, oil change was fast.
Recommended
Stanley G B. from Bob Mayberry Hyundai responded on 04/12/2019

Thank you very much for your kind words and 5 STAR review. Have a wonderful weekend!

FP
Florence P.
Lancaster, SC
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Customer Service
The process of scheduling appointments for service, the waiting area, and the folks that deal with us as clients is really great.
Recommended
Stanley G B. from Bob Mayberry Hyundai responded on 04/12/2019

Thank you very much for your kind words and 5 STAR review. Have a wonderful weekend!