Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
4.8

(3,024 Reviews)

ReScore Reviews™ (42)

ReScore
Overall Rating 4.1904783/5Overall Rating 4.1904783/5Overall Rating 4.1904783/5Overall Rating 4.1904783/5rating 4.1904783
Original
Overall Rating 2.19048/5Overall Rating 2.19048/5rating 2.19048rating 2.19048rating 2.19048
96% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


WE
Wendy E.
Norwood, NC
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2019 Category: Service
Oil change and Service visit
Martina back in the service department makes the visit very pleasant and is always personable to the customer!
Clifton M H., Parts and Service Director from Bob Mayberry Hyundai responded on 12/13/2019

Thank you for the great review. Thank you for the kind words about Martina, we a fortunate to have her apart of our team. Have a great weekend.


GM
Garry M.
Monroe, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Another Satisfied Service
went in for 30,000 service got it done quick and easy and and did my inspection too
Stanley G B. from Bob Mayberry Hyundai responded on 12/11/2019

Thank you very much for your kind words and 5 STAR review. Please have a safe and wonderful rest of the week!


Verified Customer
Monroe, NC
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Awesome Staff
Joey and Martina did a great job of communicating with me while my car was being serviced. As usual, a great experience at Bob Mayberry!
Stanley G B. from Bob Mayberry Hyundai responded on 12/11/2019

Thank you very much for your kind words and 5 STAR review. Please have a safe and wonderful rest of the week!


Verified Customer
Monroe, NC
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Sales & Service Departments good
All my experiences with sales & service departments have been excellent with no problems.
Stanley G B. from Bob Mayberry Hyundai responded on 12/10/2019

Thank you very much for your kind words and 5 STAR review. PLease have a safe and wonderful week!


WB
William B.
Jefferson, SC
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Service and Quality
Great Service at Bob Mayberry Hyundai!!
Stanley G B. from Bob Mayberry Hyundai responded on 12/10/2019

Thank you very much for your kind words and 5 STAR review. Have a safe and wonderful week!


ER
Edwin R.
Indian Trail, NC
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Service
Excellent service.
Stanley G B. from Bob Mayberry Hyundai responded on 12/10/2019

Thank you very much for your kind words, patronage, and for your 5 STAR review. Please have a safe and wonderful week!


MM
Mary M.
Matthews, NC
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/09/2019 Category: Service
Responsive and not pushy
This was my best experience at Mayberry since the dealership changed hands. It was a 60,000 checkup and I was not not pushed to do more that I thought we needed on the list of alternatives. They stuck to the timeline. The lady who handled my visit could not have been nicer. I still miss the home made cookie, but good service is more important than a cookie,
Stanley G B. from Bob Mayberry Hyundai responded on 12/10/2019

Thank very much for your review and kind words about your visit. Please let us know what we can do to earn all 5 STARS next visit. Have a safe and wonderful week!


Verified Customer
Walkertown, NC
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2019 Category: Service
Great and fast service
Joey is an excellent and knowledgeable service advisor and will look forward to returning to work with him
Stanley G B. from Bob Mayberry Hyundai responded on 12/09/2019

Thank you very much for your kind words and 5 STAR review. Have a safe and wonderful week!


Verified Customer
Charlotte, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Service
Great team of people working there.
The employees are a team that works well together while ensuring the best customer experience they can provide.
Stanley G B. from Bob Mayberry Hyundai responded on 12/06/2019

Thank you very much for your patronage and 5 STAR review. Have a safe and wonderful weekend!


GJ
Greg J.
Matthews, NC
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019 Category: Service
It’s the people that works there
Nice dealership had appointment in and out hardly no waiting
Stanley G B. from Bob Mayberry Hyundai responded on 12/05/2019

Thank you very much for your kind words and 5 STAR review. Please have a safe and wonderful weekend!


Verified Customer
Monroe, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019 Category: Service
5-3-2019
Quickly changed the oil. Great service. I would like to stop receiving reminders for my 30 month check up which has already been done. Got another one the day of this service. Thanks!
Stanley G B. from Bob Mayberry Hyundai responded on 12/05/2019

Thank you very much for your kind words and 5 STAR review. Please have a safe and wonderful weekend. If you are removed you will no longer receive any correspondence from our company. If that is what you want we are more than happy to oblige.


JG
James G.
Concord, NC
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019 Category: Service
Courteous and friendly
Very friendly and appreciated my business
Stanley G B. from Bob Mayberry Hyundai responded on 12/05/2019

Thank you very much for your kind words and 5 STAR review. Please have a safe and wonderful weekend!


LH
Larry H.
Unionville, NC
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Great service
Fill all expectations
Stanley G B. from Bob Mayberry Hyundai responded on 12/04/2019

Thank you very much for your positive comments and 5 STAR review. Please have a safe and wonderful rest of the week!


JH
Javin H.
Monroe, NC
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Friendly Service
Everytime I come to get my car serviced the service team members are always so friendly and helpful!
Stanley G B. from Bob Mayberry Hyundai responded on 12/04/2019

Thank you very much for your kind words and 5 STAR review. Please have a safe and wonderful rest of the week!


Verified Customer
Monroe, NC
2016 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2019 Category: Service
Service
No comment
Stanley G B. from Bob Mayberry Hyundai responded on 12/04/2019

Thank you for your review and your patience. It did take a while longer than normal. Have a safe and great week!


Verified Customer
Monroe, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Great customer satisfaction
Timely manner
Stanley G B. from Bob Mayberry Hyundai responded on 12/03/2019

Thank you very much for your kind words and 5 STAR review. Please have a safe and wonderful week!


KM
Keya M.
Knoxville, TN
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Excellent Service
Happy with this dealership.
Stanley G B. from Bob Mayberry Hyundai responded on 12/03/2019

Thank you very much for your kind words and 5 STAR review. Please have a safe and wonderful week!


DR
David R.
Charlotte, NC
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019 Category: Service
Good service
Happy with the service.
Stanley G B. from Bob Mayberry Hyundai responded on 12/03/2019

Thank you very much for your positive comments and 5 STAR review. Please have a safe and wonderful week!


KG
Kandis G.
Waxhaw, NC
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019 Category: Service
Great customer service
Asia is always courteous and pleasant to work with. I also got recommended services that will help my vehicle stay in good condition and save me money in the future.
Stanley G B. from Bob Mayberry Hyundai responded on 12/03/2019

Thank you for your kind words and 5 STAR review. Please have a safe and wonderful week!


MP
Mary P.
Monroe, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019 Category: Service
Great people
They are always willing to help and get your car in when you want it in there for service.
Stanley G B. from Bob Mayberry Hyundai responded on 12/02/2019

Thank you very much for your kind words and 5 STAR review. Please have a safe and wonderful week!