Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(130 Reviews)

98% Would Recommend
Latest Review 7 days ago

Reviews


KH
KATHY H.
Jacksonville, OR
Ford Ranger
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
Bob Thomas Automotive
They are very accommodating, I just stopped in, and asked if I could get an oil change while I waited.
No problem, fast and professional service!
All of individuals working there are friendly and treat you like family.
On a very smoky hot day is was very refreshing to have such a pleasant experience!
Don Hoskin

SM
SHANNON M.
Medford, OR
Honda Civic
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
Amazing staff
Fantastic crew, gets your car in and out in a timely manner.

SM
Steve M.
Medford, OR
Chevrolet Trax
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020 Category: Service
Spoke to Steve's spouse. She said the staff told them up front the cost, and how long it was going to take. And they followed through on everything.

QC
Quad C.
Ashland, OR
Chevrolet Malibu
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020 Category: Service
Quad said the business did a great job and he had no issues.

TG
Tracy G.
Medford, OR
Ford Cutaway
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020 Category: Service
Tracy said that Brian and Bob were friendly and helpful. She felt comfortable and she appreciates it.

SB
SONJA B.
Medford, OR
Toyota 4Runner
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
Completely Reliable and Trustworthy
With integrity and fantastic character they took the challenge of a botched unfinished job from a prior auto mechanic and with patience and clear attention to detail went above and beyond my expectations. Client for life.
Thank you from heart

JP
JOHN P.
Medford, OR
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2020
Excellent care of your car and you!
Experienced and skilled staff, fair pricing and honesty that has stood the test of time. We have been going to Thomas Automotive for over 20 years and they have serviced 6 of our different models of vehicles over the years.

MB
Mary B.
Medford, OR
Chrysler PT Cruiser
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/22/2020 Category: Service
Mary said that she'll have to go back to the business. The repair is not complete.

JE
Jacob E.
Medford, OR
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2020 Category: Service
Jacob said the staff is always great and he has no issues with them.

RC
ROSE C.
Medford, OR
Honda Fit
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2020
friendly staff, makes customer feel at ease
Friendly staff, take time to listen to customers, explain problems, easy to understand, work done on time

CT
Chris T.
White City, OR
Toyota Tacoma
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2020 Category: Service
Chris said they made it was easy for him to get in, diagnosed the problem, ordered the part and got it fixed. He is a returning customer, is always satisfied and he will go back.

DJ
Donna J.
Medford, OR
Honda Accord Sdn
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2020 Category: Service
Donna said they did everything she wanted, in a short amount of time, were all friendly and nice.

JN
JERRY N.
Central Point, OR
Ford Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2020
Truck work
Always friendly and really ready to help. I always feel like I can trust what you say.

TC
TERRY C.
Central Point, OR
Lincoln MKZ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020
great service
They worked our car into their schedule, find needed parts and get the repair done quickly, all with a friendly, positive attitude. Great service! Always.

ES
ED S.
Medford, OR
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2020
Excellent service
Scheduled oil change on my Ford Escape. Quick service as always. I’ll be back

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