Bob's 151 Transmission Center Inc


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

330 Reviews

98% Would Recommend
Latest Review 3 days ago
Scott D. on 08/29/2017
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Scott said there is always room for improvement.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 08/04/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Branden B. on 08/29/2017
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Branden said the part was defective. The business had to replace it and that was unsettling.
Vehicle: Ram 1500
Category: Service
Service Date: 08/23/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Tim M. on 08/25/2017
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Spoke with Susanne. She said she is always very happy with this business. However, this time they forgot to do something small so she still has to take her vehicle back in and she lives 30 minutes away.
Vehicle: Oldsmobile Intrigue
Category: Service
Service Date: 08/21/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Ed M. on 07/28/2017
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Ed said they were kind of vague about the diagnosis on the speedometer. However, they were very courteous.
Vehicle: Dodge Neon
Category: Service
Service Date: 07/25/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Wisper F. on 06/10/2017
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Wisper said the business did a good job.
Vehicle: Honda Civic
Category: Service
Service Date: 06/08/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Dustin R. on 01/18/2017
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Dustin said he had good service and he is pleased with the outcome.
Vehicle: Kia Spectra
Category: Service
Service Date: 01/11/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Derick R. on 12/20/2016
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Derick said they did a pretty good job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/09/2016
Review Created: 12/20/2016
This review was collected via phone interview by Customer Research Inc.
Ed R. on 11/26/2016
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Ed said he would recommend this business.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 11/17/2016
Review Created: 11/26/2016
This review was collected via phone interview by Customer Research Inc.
Robert P. on 11/19/2016
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Robert said the business provided a good experience.
Vehicle: Ford Edge
Category: Service
Service Date: 11/07/2016
Review Created: 11/19/2016
This review was collected via phone interview by Customer Research Inc.
Brad J. on 07/23/2016
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Brad said after going to this business for service there was transmission fluid left on the door handle and steering wheel. He also saw fingerprints on the door. Other than that the service was excellent and he would recommend them.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 07/19/2016
Review Created: 07/23/2016
This review was collected via phone interview by Customer Research Inc.
Eric L. on 07/22/2016
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Eric said this business did a really good job.
Vehicle: Chrysler 300M
Category: Service
Service Date: 07/14/2016
Review Created: 07/22/2016
This review was collected via phone interview by Customer Research Inc.
Brian H. on 06/30/2016
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Brian said this business repaired his air conditioner. They quoted him $140 for the repairs but it ended up being $160. They did a pretty good job but they had repaired the same issue last year, so it only lasts a year.
Vehicle: Mitsubishi Endeavor
Category: Service
Service Date: 06/16/2016
Review Created: 06/30/2016
This review was collected via phone interview by Customer Research Inc.
Tim M. on 06/27/2016
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Tim said his most recent service visit to the business took a little bit longer than he thought it should. He would recommend them for service.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 05/26/2016
Review Created: 06/27/2016
This review was collected via phone interview by Customer Research Inc.
Margo G. on 06/27/2016
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Margo said this business is honest about what they are going to do.
Vehicle: Mazda 5
Category: Service
Service Date: 06/17/2016
Review Created: 06/27/2016
This review was collected via phone interview by Customer Research Inc.
Jake A. on 05/28/2016
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Jake said he would recommend this business for service.
Vehicle: Toyota Tundra
Category: Service
Service Date: 05/19/2016
Review Created: 05/28/2016
This review was collected via phone interview by Customer Research Inc.
Tom G. on 04/30/2016
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Tom said the work performed at this business by Bob was great. However, there were a couple things from the customer service perspective that were not excellent. He mentioned there was no loaner vehicle available and that would have been more convenient. He also stated when the repairs were complete they sent him notification via text message, he never received the message, a phone call would have been better. He said he already spoke to someone at the business about these minor issues and they are an excellent business.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 04/27/2016
Review Created: 04/30/2016
This review was collected via phone interview by Customer Research Inc.
Thomas D. on 04/23/2016
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Thomas said this business did a good job in a timely manner, but the cost was too high.
Vehicle: Buick LeSabre
Category: Service
Service Date: 04/05/2016
Review Created: 04/23/2016
This review was collected via phone interview by Customer Research Inc.
Chris M. on 03/24/2016
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Chris said his problem was not fixed.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 03/18/2016
Review Created: 03/24/2016
This review was collected via phone interview by Customer Research Inc.
Brian H. on 03/18/2016
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Brian said he had the same issues with his vehicle last year but the business took care of the vehicle again. He would recommend the business.
Vehicle: Mitsubishi Endeavor
Category: Service
Service Date: 03/07/2016
Review Created: 03/18/2016
This review was collected via phone interview by Customer Research Inc.
BARB W. on 12/07/2015
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"Very professional, and listened to what I needed completed on my vehicle."
Very satisfied with the work completed.
Vehicle: GMC Envoy XL
Service Date: 12/03/2015
Review Created: 12/07/2015 07:33 AM
Displaying Review 1 - 20 of 46 in total