Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

396 Reviews

100% Would Recommend
Latest Review 7 months ago

Reviews


KA
KENTON A.
Livonia, NY
Toyota Prius
Verified
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03/07/2018
Great, Friendly Service!
Great, Friendly Service!

NG
NANCY G.
Naples, NY
Toyota Sienna
Verified
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02/20/2018
Vehicle Annual Inspection
Timely

BT
BETH T.
Naples, NY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2018
Reliable, efficient, and trustworthy for jobs well done.
It's a pleasure to deal with truly caring people at Bob's Alignment.

DS
Dave S.
Naples, NY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Dave said the service was the best.
This review was collected via phone interview by Customer Research Inc.

CM
Carol M.
Naples, NY
Saturn L200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Carol said the employees were trustworthy and courteous. A staff member would pick up her vehicle and drop it back off at her work, once her vehicle was repaired.
This review was collected via phone interview by Customer Research Inc.

JM
JOE M.
Victor, NY
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018
Great Service
Have to say that Bob's is a great place for service!! You will get a straight forward answer in regards to any issues they find no over inflated prices and just great all around service. Paul Thank You for all you've done for us in getting our truck back on the road.

CA
Crystal A.
Naples, NY
Mazda Mazda5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Crystal said the staff got to her quickly, and were able to unlock her door for her.
This review was collected via phone interview by Customer Research Inc.

AR
Arthur R.
Middlesex, NY
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Arthur said he respects the service advisor at the business.
This review was collected via phone interview by Customer Research Inc.

TB
Tabby B.
Prattsburgh, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Tabby said she was pleased with the service and the friendly employees.
This review was collected via phone interview by Customer Research Inc.

SR
Stuart R.
Naples, NY
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Stuart said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MB
Mack B.
Wayland, NY
Volvo 240
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Mack said the staff were honest and that the service provided was done in a timely fashion. He also liked that the service was fairly priced.
This review was collected via phone interview by Customer Research Inc.

WT
WOODY T.
Naples, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018
Discovering Bob's Alignment
Bob's Alignment has been our local for auto repairs and advice for a number of years. I'm not sure when we first dicovered Bobs Alignment (perhaps 12 years or so). The staff is very helpful and easy to do business with.
Although we live here permanently now, during our summer home here we generally had our vehicles serviced at home in Spencerport.

TT
TAD T.
Naples, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018
Always Excellent Service
We have taken our vehicles to Bob's Alignment for ever. We are always pleased with the professionalism we receive from Paul and his staff. We are always pleased with the workmanship as well as the cost of the service.

BK
Bill K.
Naples, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Bill said he would recommend the business for service. He mentioned Steve as good service person.
This review was collected via phone interview by Customer Research Inc.

KL
Kelvin L.
Philadelphia, PA
Mazda Mazda5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Kelvin said the business did everything really well.
This review was collected via phone interview by Customer Research Inc.

GR
Geraldine R.
Naples, NY
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2018 Category: Service
Geraldine said they are wonderful.
This review was collected via phone interview by Customer Research Inc.

BT
BETH T.
Naples, NY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
Bob's Alignment is the very best anyone could ask for to service their car. Trustworthy and Accommodating is 1st Class.
I wouldn't trust my car to anyone else but Bob's Alignment. They go above and beyond to help make your business with them as quick and complete as is possible. They can repair your car and make it look like it was never in an accident. They did that for my 2017 Kia Sorento. It was all new again. I and my family have been happy customers since we've moved to the Naples area for over 22 years. I trust Paul Schwingle and all who work for him to give you the best service ever. Thank you everyone at Bob's Alignment and God bless.
Sincerely,
Beth Tyler

TD
Tina D.
Naples, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Tina said the business did a great quality job.
This review was collected via phone interview by Customer Research Inc.

KB
Kathrine B.
Naples, NY
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Kathrine said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

KM
Katy M.
Naples, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Katy said this business provided great service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 396 in total