Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

181 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


RS
Reed S.
Illinois
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Reed said that the staff members at this business were honest and fair. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

MJ
Maureen J.
Blue Island, IL
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Maureen said she likes them, they do good work and they are honest.
This review was collected via phone interview by Customer Research Inc.

JM
Johnnie M.
Chicago, IL
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Johnnie said the business did well servicing his vehicle. They got it done in a timely fashion. They had great service.
This review was collected via phone interview by Customer Research Inc.

JC
JONATHAN C.
Blue Island, IL
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Good Customer Service
Within the last two days, my battery died and then one of my tires had a blow out. Bob’s Auto took care of both of these car troubles within a timely manner. Even though they had a lot of cars to service, they were able to still service my car. Thank you so much!

MW
Margaret W.
Blue Island, IL
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Margaret said they did excellent work, went above and beyond what they need to do, and cleaned the vehicle which was nice surprise. The people in the office were very helpful and friendly.
This review was collected via phone interview by Customer Research Inc.

SN
Sheila N.
Chicago, IL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Sheila said this business does the best work.
This review was collected via phone interview by Customer Research Inc.

MC
Maureen C.
Evergreen Park, IL
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Maureen said the business's service is wonderful and professional.
This review was collected via phone interview by Customer Research Inc.

PP
Phillip P.
Chicago, IL
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Phillip said that he was very pleased with the work the place did, the staff were nice, courteous and were willing to work with him.
This review was collected via phone interview by Customer Research Inc.

LD
Laverne D.
Chicago, IL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Laverne said this business has a good reputation in her town and they are quick,
This review was collected via phone interview by Customer Research Inc.

DR
Dorothy R.
Illinois
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Spoke with Zayna. She said she loves the good work they do, She said was very happy, impressed and appreciative of their courtesy.
This review was collected via phone interview by Customer Research Inc.

RM
ROBERT M.
Blue Island, IL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
An honest mechanic
I’ve been a customer for 30 years. Since Sr. Had the place on western. Fair prices, honest work and always on time with no surprises. That’s rare these days.

CS
CINDY S.
New Lenox, IL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Love the Staff, Very Professional and Always make me feel like family
Had my vehicle in earlier this week, Katie and Bob are the BEST!!!! The whole staff is so nice and Professional and completed my repairs in such a timely manner, I really enjoyed my time there
I will be back

TC
Thomas C.
Blue Island, IL
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Thomas said the quality was superior.
This review was collected via phone interview by Customer Research Inc.

KJ
Keira J.
Merrillville, IN
Nissan Sentra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Keira said the price was too high and she couldn't afford it so she had to settle for something less. The staff was nice and patient.
This review was collected via phone interview by Customer Research Inc.
Katie R. from Bob's Auto Body Repair responded on 08/30/2018

Keira, 
Thank you so much for your review.


RS
Reed S.
Illinois
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Reed said he has been going there for the past 10 years and every time is always a perfect experience. It's a great place and great people.
This review was collected via phone interview by Customer Research Inc.
Katie R. from Bob's Auto Body Repair responded on 08/30/2018

We are so lucky to have you as a customer. Thank you Reed!


FC
Frank C.
Blue Island, IL
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Frank said the employees were polite, cooperative, on time and did a great job.
This review was collected via phone interview by Customer Research Inc.
Katie R. from Bob's Auto Body Repair responded on 08/30/2018

We know how busy you are, and we greatly appreciate the time you took to give us a review. Thanks Frank!


AN
Amanda N.
Blue Island, IL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Amanda said they provide good service.
This review was collected via phone interview by Customer Research Inc.

TA
Teressa A.
Chicago, IL
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Teressa said, this business is very attentive and helpful.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Merrionette Park, IL
Pontiac Firebird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
John said the employees were easy to deal with.
This review was collected via phone interview by Customer Research Inc.

MD
Michera D.
Chicago, IL
Chevrolet Cruze
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Michera said that she would recommend this business to friends.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 181 in total