Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

151 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


JB
John B.
Oak Forest, IL
INFINITI G35 Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
John said the business' services are good.
This review was collected via phone interview by Customer Research Inc.

AT
Alicia T.
Chicago, IL
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Alicia said the service at this business was fast and the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

LT
LANCE T.
Chicago, IL
Nissan Pathfinder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Service
Great service as usual staff always great, they take care of you at Bob's

MA
Marge A.
Blue Island, IL
Dodge Intrepid
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Marge said the business is awesome and she was happy with everything.
This review was collected via phone interview by Customer Research Inc.

IW
Ivette W.
Chicago, IL
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Spoke with Charles. He said the service has always been great.
This review was collected via phone interview by Customer Research Inc.

RW
Ruby W.
Riverdale, IL
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Ruby said the work the staff did was excellent. The paint job was really good. They finished when they said they would. She really appreciated what they did.
This review was collected via phone interview by Customer Research Inc.

VS
Victor S.
Illinois
Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Victor said the service was very fast and great overall. The business treated him well.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Chicago, IL
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Michael said the service was great and the staff was nice and everything was done correctly.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Chicago, IL
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Richard said they treated him well. They went over and beyond. Extra things were done without him asking. He is definitely happy with their work. Everyone there was good.
This review was collected via phone interview by Customer Research Inc.

JG
Jelecia G.
Illinois
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Jelecia said the employees were really helpful. They explained her service well.
This review was collected via phone interview by Customer Research Inc.

DM
Damien M.
Chicago, IL
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Damien said the service was done fairly. The people were nice.
This review was collected via phone interview by Customer Research Inc.

GC
Gerald C.
Illinois
Buick Lucerne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Gerald said the business did a fine job.
This review was collected via phone interview by Customer Research Inc.

RW
Rob W.
Frankfort, IL
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Rob said the business is excellent. They are responsive to his needs and they put the customer first. It is perfect pricing.
This review was collected via phone interview by Customer Research Inc.

VP
Virginia P.
Illinois
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Spoke with John. He said he has been dealing with this business for years. They were very reputable and performed excellent work. The job was done perfectly.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Oak Forest, IL
Mitsubishi Lancer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
John said the business has been doing his repairs for a long time and the service is good.
This review was collected via phone interview by Customer Research Inc.

LP
LINDSAY P.
Chicago, IL
Mercedes-Benz CLK-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Such Great Service
Bob's Auto does an amazing job, not only explaining the process for your repairs and pricing, but the finished product is always outstanding. The have a pretty quick turnaround and have stayed open past their closing time in order for me to pick up my vehicle. They will take you back to their work shop to walk you through their findings and show you the work they have completed while your car is still on the rack. Not to mention, their workshop is near spotless! Their pricing is so reasonable that they are almost too good to be true! I recommend Bob's Auto to everyone I know!

Anonymous avatar
Verified Customer
Chicago, IL
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Pleasant
Personnel were pleasant and cordial.

TS
Teryl S.
Calumet Park, IL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Teryl said the people were pleasant and the work was done in a timely manner. He will be coming back for more repairs.
This review was collected via phone interview by Customer Research Inc.

EA
Emily A.
Blue Island, IL
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Emily said she was very satisfied with the service the staff provided, that she is always happy with the work they do, and has never been dissatisfied with their service.
This review was collected via phone interview by Customer Research Inc.

EH
Ed H.
Alsip, IL
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Ed said that the facility has done good work for him, that they are always truthful and that they have reasonable prices. He is always treated with the utmost respect.
This review was collected via phone interview by Customer Research Inc.