Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

137 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


HD
Henry D.
Grand Rapids, MI
Buick LeSabre
Verified
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07/11/2018 Category: Service
Henry said the staff were really good people.
This review was collected via phone interview by Customer Research Inc.

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Randy A.
Grand Rapids, MI
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Randy said Bob was honest. He provided fair service. He was very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

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Art F.
Lowell, MI
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Art said the business is excellent. The staff is helpful and cooperative and if they spot a problem, they let him know. He trusts him and he stated he's a good mechanic.
This review was collected via phone interview by Customer Research Inc.

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Delores S.
Grand Rapids, MI
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Delores said Bob is wonderful. She has gone to him over the years and he's right on the money, he's honest and does not do anything that is not necessary. She appreciates him, his honesty and his ability to fix her vehicle.
This review was collected via phone interview by Customer Research Inc.

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Jared B.
Wyoming, MI
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Jared said, this business is very thorough, they are very responsive and they kept him updated during the work.
This review was collected via phone interview by Customer Research Inc.

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Ron W.
Grand Rapids, MI
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Ron said he was happy with everything at the business and they do great work.
This review was collected via phone interview by Customer Research Inc.

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Chris B.
Grand Rapids, MI
Hyundai Santa Fe
Verified
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05/31/2018 Category: Service
Chris said the experience was great.. The technicians were very good and walked her through scheduling and everything over the telephone.
This review was collected via phone interview by Customer Research Inc.

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Russ R.
Dorr, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Russ said the business provides great service.
This review was collected via phone interview by Customer Research Inc.

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Jenny B.
Grand Rapids, MI
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Jenny said the business provided excellent service.
This review was collected via phone interview by Customer Research Inc.

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Susan S.
Kentwood, MI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Susan said the staff did a great job. They were friendly, gave her a ride, and she appreciated them.
This review was collected via phone interview by Customer Research Inc.

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Matt H.
Wyoming, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Matt said the mechanic did a quality job and the work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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Taylor V.
Grand Rapids, MI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Taylor said the staff at the facility always take care of her, they are happy to help her out when she needs it and she can drop off her vehicle and they'll always work on it.
This review was collected via phone interview by Customer Research Inc.

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Victoria C.
Grand Rapids, MI
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Victoria said the employees provided great quality service. They were friendly, courteous, and made her feel like family.
This review was collected via phone interview by Customer Research Inc.

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Paula W.
Grand Rapids, MI
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Paula said she's never had such a good experience servicing a vehicle. The staff was fantastic and the customer service was great. She is very happy.
This review was collected via phone interview by Customer Research Inc.

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Randy B.
Byron Center, MI
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Randy said he has always had a good relationship with the business. They are very open, communication-wise.
This review was collected via phone interview by Customer Research Inc.

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Alex R.
Grand Rapids, MI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Alex said they are efficient and knowledgeable .He is very pleased with the customer service and they know what they are talking about.
This review was collected via phone interview by Customer Research Inc.

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Alex S.
Grand Rapids, MI
Ford Escape
Verified
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04/12/2018 Category: Service
Alex said the service was done quickly. He did not have to wait on his service.
This review was collected via phone interview by Customer Research Inc.

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Jean S.
Wyoming, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Jean said the staff were all very thorough, kind, competent, helpful, and they are the tops.
This review was collected via phone interview by Customer Research Inc.

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Brian S.
Trufant, MI
Pontiac Montana SV6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Brian said they did everything they were supposed to do. They told him what he needed and they did the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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Amber H.
Grand Rapids, MI
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Amber said the service is always good.
This review was collected via phone interview by Customer Research Inc.