Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1292 Reviews

ReScore Reviews™ (45)

ReScore
Overall Rating 4.6666633/5Overall Rating 4.6666633/5Overall Rating 4.6666633/5Overall Rating 4.6666633/5rating 4.6666633
Original
Overall Rating 2.31111/5Overall Rating 2.31111/5rating 2.31111rating 2.31111rating 2.31111
93% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


UA
Utpaul A.
Canton, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Made the deal work for me
I came in with a specific set of criteria for a vehicle lease and they made it work for me.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/16/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

JL
Janice L.
Wrentham, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Friendly
Always on time and polite-clean waiting room
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/16/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

WF
Walter F.
Woburn, MA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great service, honest and professional.
Purchased my Santa Fe there and have had it serviced ever since. I travel 35 miles (each way) because I know the service manager Steve and service advisor David are customer oriented. Service is great and communications are excellent. I trust these guys! Recommend this business.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/16/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

SJ
Samer J.
Dedham, MA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Good service
Good service
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/16/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

EC
Ernest C.
North Easton, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
the staff
GREAT Experience
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/12/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

MP
Mary P.
Boston, MA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Service
David Service Associate he knowz his role and services.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/12/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

FW
Francis W.
Waban, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Revoew
Friendly fast service
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/12/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

MW
Mary W.
Westwood, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Your guys fix brook things good.. Service writer, is informed, and treats me very well. your facility is fresh clean, and the KEURIG COFFEE IS GREAT.
SEE ABOVE
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/12/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

Verified Customer
Foxboro, MA
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Great service!
The wait time was reasonable and the employee was friendly.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/12/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

Verified Customer
Canton, MA
2015 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2018 Category: Service
Pricy
Parts are expensive here when compared to other dealers. Service advisor(Christina) tried to help me to match the price but she couldn't.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/08/2018

Thank you so much for taking the time to fill out the survey and for the 4 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

ML
Matthew L.
Abington, MA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
David Hernandez is The Man
As I have stated before, David treats everyone kindly and fairly. If you bring your vehicle in for service, you will not be disappointed with David as your advisor.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/08/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

PD
Paul D.
Foxboro, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Oil change
David Hernandez is the reason I service at Boch.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/07/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

RW
Ryan W.
Westwood, MA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Great Staff During Routine Service
My 3rd service on my Hyundai Santa Fe lease. Every time the staff has been exceptional. Super friendly, and fast. Everyone I have ever interacted with (phone setting up appt to in person dropping off car) has been helpful and understanding for this 1st time car owner. Will always bring my vehicle here for service.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/06/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

MC
Marilyn C.
Stoughton, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Dave Hernandez
I only go to Boch for Dave Steve and the entire service team
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/06/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

PW
Phyllis W.
Dedham, MA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Good Place to go.
Dave and the rest of the service department are good professional representatives who take good care of our car.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/06/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

Verified Customer
Canton, MA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Excellent Service
Emily rose Grossman at boch Hyundai Norwood was amazing! Can not wait to go back and see her again. Great at what she does. Thank you so much! :)
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/06/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

Verified Customer
Franklin, MA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Great service
Always get the best service here
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/06/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

RG
Ricardo G.
Hyde Park, MA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Christina is the best
Find more Christina's so this Christina can find more people to experience her costumer satisfaction.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/05/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

SS
Shirley S.
Quincy, MA
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2018 Category: Service
Excellent service
Service technician was excellent.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/05/2018

Thank you so much for taking the time to fill out the survey and for the 4 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

JK
Joseph K.
North Easton, MA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Service
The staff is always very kind , very professional. Explains what the car needs .. how long your wait would be.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 11/01/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com