Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1741 Reviews

ReScore Reviews™ (60)

ReScore
Overall Rating 4.683338/5Overall Rating 4.683338/5Overall Rating 4.683338/5Overall Rating 4.683338/5rating 4.683338
Original
Overall Rating 2.3/5Overall Rating 2.3/5rating 2.3rating 2.3rating 2.3
94% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


Verified Customer
Norwood, MA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Fast
Good service

Verified Customer
Walpole, MA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
friendly and efficient service
excellent service

Verified Customer
Norwood, MA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
People and services
I've always been very pleased with their services and the people.

JR
Jerry R.
Boston, MA
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
location; ease of scheduling; cleanliness
will return for future service

SL
Sivan L.
Sharon, MA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Christina is Great!
Christina provided me with all the information, made sure all my questions are answered (even if she needed to get it from a manager). She created a welcoming environment for me and was always wearing a smile. She did a great job selling me the important maintenance package without pushing too hard and respecting my decision. She should get a raise! She makes money for the business directly and indirectly, since i will be seriously considering buying a new car from the dealership (mine is getting old now), because of the great service i have been getting from Christina (and David in the past).
STEVEN M R., Service Manager from Boch Hyundai responded on 06/13/2019

We appreciate your business and taking the time to fill out the survey!

Steve Richardson
Service Director
(781)619-7825

VZ
Valeria Z.
Quincy, MA
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Great customer service!
It was a great experience. They were nice and took care of my car.
STEVEN M R., Service Manager from Boch Hyundai responded on 06/13/2019

We appreciate your business and taking the time to fill out the survey!

Steve Richardson
Service Director
(781)619-7825

VC
Venese C.
Hyde Park, MA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Servicing
Very quick!
STEVEN M R., Service Manager from Boch Hyundai responded on 06/13/2019

Thank you for filling out the survey!

Steve Richardson
Service Director
(781)619-7825

AZ
Adam Z.
Needham, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Service
Good Service; small outdated facility
Good Service; small outdated facility
STEVEN M R., Service Manager from Boch Hyundai responded on 06/13/2019

Thank you for filling out the survey!

Steve Richardson
Service Director
(781)619-7825

MC
Michael C.
Dorchestr Ctr, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
N/A
N/A
STEVEN M R., Service Manager from Boch Hyundai responded on 06/11/2019

Thank you for filling out the survey!

Steve Richardson
Service Director
(781)619-7825

EC
Ernest C.
North Easton, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Satisfied Customer
The service staff did my 30,000 mile checkup efficiently and effectively.
STEVEN M R., Service Manager from Boch Hyundai responded on 06/11/2019

Thank you very much for taking the time to fill out the survey!

 

Steve Richardson
Service Director
(781)619-7825

Verified Customer
Dedham, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
I like the people
The men that work in the service are friendly, and they do not push service on you. I don’t like the female that works in Norwood service, I hate when she calls me honey or any other greeting.
STEVEN M R., Service Manager from Boch Hyundai responded on 06/11/2019

Thank you very much for taking the time to fill out the survey!

 

Steve Richardson
Service Director
(781)619-7825

Verified Customer
Foxborough, MA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
Service Team
Hyundai Service team is the absolute best. First rate customer Service. They have always taken care of me over the past 12-15 years.
STEVEN M R., Service Manager from Boch Hyundai responded on 06/11/2019

We at Boch Hyundai are very appreciative of your kind comments and thank you for filling out the survey!

Steve Richardson
Service Director
(781)619-7825

CL
Castagna L.
Boston, MA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Service
David Hernandez made an awful circumstance bearable.
I was really upset with my part being on back order and not having my own car for two months! (Undoubtedly the result of our trade war!). I can only say that no matter what, David did his best to communicate with me and keep me smiling. I was glad to get my car back FINALLY and it was so shiny and clean I almost cried. Thanks for making a very frustrating experience bearable.
STEVEN M R., Service Manager from Boch Hyundai responded on 06/10/2019

Thank you for filling out the survey!

Steve Richardson
Service Director
(781)619-7825

LW
Linda W.
Walpole, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Awesome
Once again service at Boch Hyundai was spot on. In and old no hassle. My salesman mike mcshane checked in with me to make sure the Tucson was still my favorite! Five stars
STEVEN M R., Service Manager from Boch Hyundai responded on 06/08/2019

Thank you for filling out the survey and we appreciate your business!

Steve Richardson
Service Director
(781)619-7825

SC
Stephen C.
Hyde Park, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2019 Category: Service
People
Oil change and tire rotation took longer than expected ( 1.5 hours ).
STEVEN M R., Service Manager from Boch Hyundai responded on 06/08/2019

Thank you for filling out the survey and we appreciate your business!

Steve Richardson
Service Director
(781)619-7825

JD
Jose D.
Hyde Park, MA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
David Hernández will replace all the pieces
Awesome, David, you doing a great job with mi Hyudai Tucson 2,015

Overall Rating 1/5rating 1rating 1rating 1rating 1
06/07/2019 Category: Service
Fix very well my car
Just fixe it well
David H. from Boch Hyundai responded on 06/07/2019

Thank you for filling out the survey we appreciate your feedback.


ES
Edna S.
Boston, MA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
The reason that makes this place so great is that the service I have received 4 years since I've been coming to Boch Hyundai, and meeting David Hernandez.
I give Boch Hyundai and it's Maintenance department 5 stars for excellent service
STEVEN M R., Service Manager from Boch Hyundai responded on 06/08/2019

Thank you ever so much for the kind comments and for taking the time to fill out the survey!

Steve Richardson
Service Director
(781)619-7825

JK
Jan K.
Dedham, MA
2014 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
David Hernandez was attentive and the reason
The attendant David Hernandez was super accommodating and attentive, he checked in with me to let me know how things were progressing (sorta slow !) But he made the wait tolerable. Keep him at all costs!!
STEVEN M R., Service Manager from Boch Hyundai responded on 06/08/2019

Thank you for filling out the survey and we appreciate your business!

Steve Richardson
Service Director
(781)619-7825

EO
Edward O.
Walpole, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Christina and David
They are very helpful.
STEVEN M R., Service Manager from Boch Hyundai responded on 06/07/2019

Thank you for filling out the survey and telling Hyundai how we are doing. We appreciate your business!

Steve Richardson
Service Director
(781)619-7825

MC
Marilyn C.
Stoughton, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Dave Hernandez
I go to Boch for the awesome service from Dave. He is allways polite respectful and I trust him when he tells me something needs to be done to my car that I am not expecting to have done
STEVEN M R., Service Manager from Boch Hyundai responded on 06/06/2019

Thank you for filling out the survey and choosing Boch Hyundai to service your Sonata. We appreciate your business!

Steve Richardson
Service Director
(781)619-7825