Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1193 Reviews

ReScore Reviews™ (43)

ReScore
Overall Rating 4.6511644/5Overall Rating 4.6511644/5Overall Rating 4.6511644/5Overall Rating 4.6511644/5rating 4.6511644
Original
Overall Rating 2.30233/5Overall Rating 2.30233/5rating 2.30233rating 2.30233rating 2.30233
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Milton, MA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Quick help
Quick help

MD
Mary Elizabeth D.
Quincy, MA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Great service
Always timely and efficient

JM
James M.
Dedham, MA
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Trustworthy and Accomodating
Christina and David are both absolutely terrific, accommodating and incredibly helpful. I trust them both completely with my 2 Hyundai’s and am always confident with their service and advice. The mechanics are also terrific!!
Thank you
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/20/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

DH
David H.
Stoughton, MA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Excellent service
I call for a appointment and Dave schedules it right away then I get excellent service on my vehicle quicker than I’d expect too
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/19/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

MB
Michelle B.
Weymouth, MA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
very accommodating
I had to reschedule several times in a week. Everyone I spoke with was very understanding and helpful. I was greeted at the door and was promptly checked in. I especially appreciate the shuttle service.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/19/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

JS
Joan S.
Dedham, MA
2011 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Service Department
The staff is very friendly and knowledgeable
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/19/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

Verified Customer
Easton, MA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Customer service
Everyone does the best possible to make it an enjoyable experience
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/19/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

Verified Customer
Charlotte, NC
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Service staff
Consistently attentive
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/19/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

EM
Edward M.
Milton, MA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
David Hernandez in Service Dept.
As usual, David set up an appointment for my Sonata 6 month oil change for me. I was in and out in about one hour. He's been taking care of me for years. and now also my Son's Elantra as well. David is top shelf and the reason I keep coming back.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/18/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

TH
Thomas H.
West Roxbury, MA
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
The service,the people,the professionalism..
The service was (top notch)
I was in+out in(90mins.)flat..
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/18/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

JM
Janyce M.
Milton, MA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Janyce M
The visit was great from start to finish. In the service dep't, David Hernandez, is a wonderful representative for Boch Hyundai, he is very pleasant, courteous and knowledgeable. I always enjoy my appointments!!!
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/17/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

VA
Veronica A.
Providence, RI
2013 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Good Service
The most important thing is that it's close to my work place. I have worked with David H. for about 4 years now and it is always a pleasure.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/17/2018

Thank you so much for taking the time to fill out the survey and for the 4 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

TP
Thomas P.
Millis, MA
2014 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2018 Category: Service
Customer Service
When I am getting maintenance done on my vehicle I want to go some place where I am treated with respect and not just told what I am getting for my car but a shop who will take the time to educate me on what they feel my vehicle needs and then let me make the decision.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/17/2018

Thank you so much for taking the time to fill out the survey and for the 4 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

NK
Narendra K.
Stoughton, MA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
My Hyundai
It took quite long to finish the work.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/17/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

JR
Jean Paul R.
Wrentham, MA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Great staff!
A plus!
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/17/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

JP
John P.
Walpole, MA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
First Class
Service Rep was on the ball; everything was done in relatively short order. It is always a confidence-builder when the service reps know what needs to be done.
STEVEN M R., Service Manager from Boch Hyundai responded on 09/17/2018

We appreciate kind comments and thank you for your business!

Steve Richardson
Service Manager
(781)769-6200

MT
Michael T.
Franklin, MA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Maintenance service called
It was easy in and easy out. The service person was very friendly and easy to work with.
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/14/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

DH
David H.
Pawtucket, RI
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Great service
Thank you
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/13/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

RL
Rita L.
Hyde Park, MA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
keeps me informed of progess of work
Courteous and very friendly staff
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/12/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com

JR
James R.
Norwood, MA
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Oil change
Everyone was friendly and helpful
Jonai N., Customer Relations Manager from Boch Hyundai responded on 09/12/2018

Thank you so much for taking the time to fill out the survey and for the 5 star rating! We strive to provide all our clients with exceptional customer service experience each time. Thank you for your business, and we hope to see you back again soon.

Jonai Nelson
Customer Relations Manager
jnelson@boch.com