Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1402 Reviews

ReScore Reviews™ (49)

ReScore
Overall Rating 4.6938814/5Overall Rating 4.6938814/5Overall Rating 4.6938814/5Overall Rating 4.6938814/5rating 4.6938814
Original
Overall Rating 2.28571/5Overall Rating 2.28571/5rating 2.28571rating 2.28571rating 2.28571
93% Would Recommend
100% Business Response
Latest Review about 20 hours ago

Reviews


BP
Betty P.
West Roxbury, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
None at this writing
I am always pleased with service my husband and receive at all of our visits, very courteous staff, and I will give David Hernandez 10 STARS if possible. Betty/Earrie

FW
Faith W.
Mansfield, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
The service department is very helpful.
I am continuing to be very pleased with the service I am receiving at my Hyundai dealership. My service technician, David, was excellent. He explained everything that was going to be done to my vehicle. All was done in a timely manner. including a Massachusetts state inspection sticker. Best of all the price was reasonable. I will be back for my next oil change and checkup. Thank you.

JA
Joe A.
Chestnut Hill, MA
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great first experience
Christina was very informative and provided great service. I will definitely be a returning customer
STEVEN M R., Service Manager from Boch Hyundai responded on 01/16/2019

Thank you for the kind words!We appreciate your business!

Steve Richardson
Service Manager
(781)769-6200

KL
Kevin L.
Wrentham, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Friendly, timely service
If I could give Christina a 6 star review I would; excellent and friendly service
STEVEN M R., Service Manager from Boch Hyundai responded on 01/16/2019

We appreciate your ongoing support of our service dept!

Steve Richardson
Service Manager
(781)769-6200

RS
Roscoe S.
Falmouth, MA
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Quality service
I always know the in depth issues my car is experiencing. I am always given options and recommendations. I feel as though I am in good hands.
STEVEN M R., Service Manager from Boch Hyundai responded on 01/16/2019

We are happy that you had a very satisfactory service visit!

Steve Richardson
Service Manager
(781)769-6200

Verified Customer
Norwood, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
7500 mile checkup
Ease of making appointment and efficiency of service.
STEVEN M R., Service Manager from Boch Hyundai responded on 01/16/2019

We appreciate your business and thank you for filling out the survey!

Steve Richardson
Service Manager
(781)769-6200

MG
Marisol G.
West Roxbury, MA
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Service
The customer service I get every time I go to service my car has been excellent by Hernandez.
STEVEN M R., Service Manager from Boch Hyundai responded on 01/14/2019

Thank you for taking the time to fill out the survey! We appreciate your business!

Steve Richardson
Service Manager
(781)769-6200

Verified Customer
Quincy, MA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Skillful, helpful, and friendly team!!
Would definitely go back!
STEVEN M R., Service Manager from Boch Hyundai responded on 01/14/2019

Thank you for taking the time to fill out the survey! We appreciate your business!

Steve Richardson
Service Manager
(781)769-6200

WF
Walter F.
Woburn, MA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great service, honest, professional Thanks to David and Steve.
Purchased my Santa Fe at this location and have it serviced ONLY at this location. I trust David and Steve. They have been straight forward with me about my needs and not needs. I trust them and have never had a negative issue. Thanx to both of them and to Boch Hyundai.
STEVEN M R., Service Manager from Boch Hyundai responded on 01/14/2019

We appreciate your loyalty and continued support of Boch Hyundai!

Steve Richardson
Service Manager
(781)769-6200

MA
Melinda A.
Sharon, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Car maintenance
Quick and efficient
STEVEN M R., Service Manager from Boch Hyundai responded on 01/14/2019

Thank you for filling out the survey!

Steve Richardson
Service Manager
(781)769-6200

Verified Customer
Needham, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Boch Hyundai service dept.
Techs do excellent work and the service advisors are helpful and thorough.
STEVEN M R., Service Manager from Boch Hyundai responded on 01/14/2019

Thank you for filling out the survey!

Steve Richardson
Service Manager
(781)769-6200

MC
Michael C.
Dorchestr Ctr, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
N/A
N/A
STEVEN M R., Service Manager from Boch Hyundai responded on 01/14/2019

We appreciate your business!

Steve Richardson
Service Manager
(781)769-6200

DK
Doris K.
Hyannis, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Professional, courteous and very efficient.
Fantastic all the way around very efficient courteous extremely professional Emily, great to work with.
STEVEN M R., Service Manager from Boch Hyundai responded on 01/14/2019

We appreciate your business!

Steve Richardson
Service Manager
(781)769-6200

Verified Customer
Allston, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/10/2019 Category: Service
Average
Went in for routine maintenance and service people were very friendly. However cost of service was high and they try to convince you of additional maintenance you don’t need
STEVEN M R., Service Manager from Boch Hyundai responded on 01/14/2019

We apprecviate you filling out the survey. I apologize that it went less than satisfactorily. I assure you that is definitely not our intent. I would like the opportunity to discuss in detail your service visit and see how we can resolve your concerns. Thank you and I look forward to speaking with you.

Steve Richardson
Service Director
(781)619-7825

Verified Customer
Sharon, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Courteous and Quick
Another quick, courteous visit
STEVEN M R., Service Manager from Boch Hyundai responded on 01/11/2019

Thank you very much for the 5 star rating!

Steve Richardson
Service Manager
(781)769-6200

Verified Customer
Allston, MA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Great Customer Service !
Christina (service advisor) was so helpful from beginning to end. As usual very polite and efficient in helping me out with my car maintenance.

Thanks Again !
STEVEN M R., Service Manager from Boch Hyundai responded on 01/11/2019

Thank you for the kind comments! We appreciate your business!

Steve Richardson
Service Manager
(781)769-6200

HF
Harry F.
Canton, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
the convenience and friendly service
Dave Hernandez in the service dept has handled my car maintenance for the past 12 yrs with the out most professionalism and cares about your concerns
STEVEN M R., Service Manager from Boch Hyundai responded on 01/11/2019

Your continued loyalty and support of Boch Hyundai service is much appreciated! Thank you!

Steve Richardson
Service Manager
(781)769-6200

VW
Vernon W.
Hyde Park, MA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Great job!
Did a great job on my mud flap installation. Took about 50 minutes. That's pretty quick.
STEVEN M R., Service Manager from Boch Hyundai responded on 01/10/2019

Thank you for taking the time to fill out the survey! Happy we could accomodate you!

Steve Richardson
Service Manager
(781)769-6200

SS
Shana S.
Randolph, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Great customer service
I had a wonderful experience through the service department with David Hernandez. He walked me through each step of the process and assured me that everything would be taken care of. David was polite, professional and went above and beyond to make sure my vehicle was returned to me in above satisfactory condition. I look forward to getting my vehicle serviced at this location with Davids help.
STEVEN M R., Service Manager from Boch Hyundai responded on 01/10/2019

We appreciate your continued loyalty to our service department! Thank you for the kind comments and we look forward to seeing you again!

Steve Richardson
Service Manager
(781)769-6200

BW
Barbara W.
Dedham, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Friendly professional service
I lease my cars here because of the great service and people like David hernandez
STEVEN M R., Service Manager from Boch Hyundai responded on 01/09/2019

We appreciate your loyalty and continued support of Boch Hyundai service!

Steve Richardson
Service Manager
(781)769-6200