Boise Automotive Service


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

391 Reviews

95% Would Recommend
Latest Review 18 days ago

STEVE D. on 10/05/2017
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"Excellent Troubleshooting"
The Boise Automotive team did a great job quickly identifying the major cause of the vibrations in my minivan and completed a complicated fix. Thanks.
Vehicle: Honda Odyssey
Service Date: 10/04/2017
Review Created: 10/05/2017 08:28 PM
Gail R. on 09/30/2017
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Spoke with James. He said the service was great and everything worked out well.
Vehicle: Mazda 626
Category: Service
Service Date: 09/27/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Terrie B. on 09/29/2017
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Terrie said this business was able to schedule her right away. They had reasonable prices and they completed the job in a timely manner.
Vehicle: Mazda Mazda5
Category: Service
Service Date: 09/26/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
MATT B. on 09/28/2017
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"They were quick, nice, and HONEST. "
I was in a pinch and choose to tow my car here by the reviews alone. The staff was friendly and responsive. They fixed my car in under 5 hours and were honest about all of the work that had to be done. For example. My O2 sensor was causing the check engine light to come on. They could have replaced it and charged me for it and I would have never known. When I asked about it the mechanic said, "You're gonna laugh. It just needed plugged in so I did that and didn't charge you for it". I will definitely be taking my cars back to this place when I need service in the future!
Vehicle: Hyundai Santa Fe
Service Date: 09/27/2017
Review Created: 09/28/2017 10:08 PM
Suzette L. on 09/28/2017
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Suzette said the service was good.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 09/20/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
KASEY C. on 09/25/2017
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"Oil change"
Good service as usual
Vehicle: Pontiac G6
Service Date: 09/22/2017
Review Created: 09/25/2017 04:29 AM
ZACH K. on 09/22/2017
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"Great experience"
Service was excellent and price was less than the competition. I got a full clutch and flywheel replacement on my Mini Cooper. Couldn't be happier with the service provided.
Vehicle: MINI Cooper Hardtop
Service Date: 09/20/2017
Review Created: 09/22/2017 10:37 AM
ANGIE B. on 09/22/2017
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"Rick and Dani Save the Day!"
Car emergencies are not so bad when you have great people to save the day. My daughter called early Saturday morning complaining of smoke coming out of the hood of her 2012 Ford Focus. She was blocks away from Boise Automotive. We dropped it off, received a text first thing Monday saying the inspection had started, by noon I received a call letting me know what was wrong and by 6:00 she was back inaction. The service was amazing, the process was painless and the push text updates were awesome. Thank You Rick and Dani
Vehicle: Ford Focus
Service Date: 09/20/2017
Review Created: 09/22/2017 07:30 AM
JIM W. on 09/21/2017
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" ."
very professional. they know what they are doing instead of just guessing
Vehicle: Chevrolet Venture
Service Date: 09/19/2017
Review Created: 09/21/2017 08:52 PM
BRIAN H. on 09/21/2017
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"Fast and professional!"
Great place that is dependable and reliable! I'll take all my cars here time and time again.
Vehicle: Nissan Rogue
Service Date: 09/20/2017
Review Created: 09/21/2017 08:05 PM
Steve D. on 09/20/2017
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Steve said the business is really great. They have not been able to find a solution to his oil leak. The personnel is absolutely great.
Vehicle: Honda Civic
Category: Service
Service Date: 09/14/2017
Review Created: 09/20/2017
This review was collected via phone interview by Customer Research Inc.
Brenda L. on 09/11/2017
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Brenda said this business was very friendly and they did pretty good work. However, she had to wait 6 hours and when she got her vehicle back she noticed that they did not reset the service light.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
DAVID P. on 09/09/2017
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"Fast & Exceptional Service"
Every time I go into Boise Automotive for an oil change I always get great customer service and am in and out within 30 minutes. Very satisfied and will keep coming back!
Vehicle: Jeep Grand Cherokee
Service Date: 09/07/2017
Review Created: 09/09/2017 08:23 AM
Shawn L. on 08/30/2017
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Shawn said the business is good and quick.
Vehicle: Ford F-150
Category: Service
Service Date: 07/27/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Kala D. on 08/29/2017
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Kala said the business was able to get her in quickly and have her vehicle done in a few hours.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/26/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Brady B. on 08/28/2017
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Brady said he had to take his vehicle back into this business because the original problem was not fixed. He added that this facility was accommodating. He performed timely service and he got his vehicle back in right away after the original repairs needed adjusting.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Amanda B. on 08/25/2017
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Amanda said she was able to get in and out quickly. It was good service for a good price.
Vehicle: Acura TSX
Category: Service
Service Date: 08/22/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Kamie H. on 08/23/2017
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Kamie said this business was helpful, informative and quick.
Vehicle: Kia Soul
Category: Service
Service Date: 08/16/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
ISAAC H. on 08/22/2017
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"Not long wait "
I got an oil change there and my check engine light came on after I got my oil change.
Vehicle: Volkswagen Passat Wagon
Service Date: 08/21/2017
Review Created: 08/22/2017 08:54 PM
Rick H., Shop Manager at Boise Automotive Service responded on 08/23/2017

Hi Isaac,

I am sorry to hear you are having trouble with your vehicle after your oil change.  We called this morning and left a message with you regarding the check engine light that came on.  Please give us a call at 208-375-2129 so we can take a look at your vehicle.  Thank you!

JERRY H. on 08/20/2017
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"Prompt polite and professional "
Prompt polite and professional. Good place to take your car.
Vehicle: Dodge Durango
Service Date: 08/18/2017
Review Created: 08/20/2017 11:43 AM
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