Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

3683 Reviews

ReScore Reviews™ (117)

ReScore
Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5rating 4.66667
Original
Overall Rating 2.43966/5Overall Rating 2.43966/5rating 2.43966rating 2.43966rating 2.43966
97% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


RF
Rex F.
Pittsburgh, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
A+
Great
MICHAEL S. from Bowser Hyundai responded on 11/15/2018

Thank you!
We hope to see you again!


Verified Customer
South Park, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Service
Very professional
MICHAEL S. from Bowser Hyundai responded on 11/15/2018

Thank you for the 5 star review and your business!


JF
Julia F.
Pittsburgh, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Friendly staff.
Good service. Very friendly & informative staff.
MICHAEL S. from Bowser Hyundai responded on 11/15/2018

Thank you for the compliment!
We appreciate your business!


RS
Robin S.
Homestead, PA
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Giving detailed data regarding repair needs and price prior to performing service
Giving detailed data regarding repair needs and price prior to performing service
MICHAEL S. from Bowser Hyundai responded on 11/14/2018

Thanks Robin!
We hope to see you in the future!


CS
Charles S.
Clairton, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
The people in the service department like Bill Mehring who really care about the customer.
Bowser Hyundai service department is great!
MICHAEL S. from Bowser Hyundai responded on 11/14/2018

Thanks Chuck!!


Verified Customer
Homestead, PA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Timely Repair Job
I had my car towed to the dealer and I had a lot of work done in just a few hours. It was completed earlier than expected as well. They have always done an excellent job.
MICHAEL S. from Bowser Hyundai responded on 11/12/2018

Thank you for your loyalty!


RP
Ryan P.
Pittsburgh, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Bill's the best
After being extremely frustrated with my initial call, Bill stepped in and stepped up. He kept me informed and helped me work through my problem with the least amount of hassle possible. I questioned my car purchase there but I know I can deal with Bill and I'll be happy.
MICHAEL S. from Bowser Hyundai responded on 11/12/2018

I'm glad to hear Bill was able to help.
Thank you for your patience.


RS
Richard S.
Glassport, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2018 Category: Service
The job was done.
Nothing was great but car issue was fixed.
MICHAEL S. from Bowser Hyundai responded on 11/12/2018

Thank you for the positive review


Verified Customer
Dravosburg, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2018 Category: Service
None
None

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/11/2018 Category: Service
None
None
MICHAEL S. from Bowser Hyundai responded on 11/11/2018

You will be contacted by our staff


CF
Carmela F.
Pittsburgh, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
The friendly and courteous staff
Worked on my problem until it was finally resolved.
MICHAEL S. from Bowser Hyundai responded on 11/10/2018

Thank you for the 5 star review!!


YP
Yvonne P.
Bethel Park, PA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Excellent Service
I would highly recommend this dealership. I have purchased two vehicles here. The service department is excellent.
MICHAEL S. from Bowser Hyundai responded on 11/09/2018

Thank you for the 5 star rating !
We appreciate your loyalty !


Verified Customer
Pittsburgh, PA
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
GREAT Customer Service Addressing My Concerns
Thank you to B. Mehring for addressing my concerns from my previous review. ALL has been resolved COMPLETELY to my satisfaction. Thanks again to Bowser's Team, which truly do care about customer satisfaction!!

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/09/2018 Category: Service
Next time I will not make an evening appointment
Service at Reception desk was a bit off this time. I usually schedule appointments on Saturdays, and I believe I will not be scheduling an evening appointment again.
MICHAEL S. from Bowser Hyundai responded on 11/09/2018

You will be contacted by our staff


Verified Customer
South Park, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2018 Category: Service
Good Service
The service was good, however, the customer lounge area definitely needs new chairs. I did not use the drink or snack machines so I don't know how they are. Could also update reading material.
MICHAEL S. from Bowser Hyundai responded on 11/08/2018

The new chairs are on order and the waiting room will be completely renovated


RS
Robert S.
Pittsburgh, PA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
The service personal
great people to work with
MICHAEL S. from Bowser Hyundai responded on 11/08/2018

Thanks Bob!!


SM
Steve M.
Pittsburgh, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Service
The service dept was fast and efficient

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/08/2018 Category: Service
Lounge
The lounge has ripped chairs and was dirty
MICHAEL S. from Bowser Hyundai responded on 11/08/2018

New chairs for the waiting room have been ordered.
You will be contacted by our staff


FM
Frederick M.
Pittsburgh, PA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
The dealership always makes time for us
As always prompt and pleasant service.
MICHAEL S. from Bowser Hyundai responded on 11/08/2018

Thank you for your loyalty!


AS
Anna S.
Clairton, PA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Quick and Efficient
Quick service and done as promised
MICHAEL S. from Bowser Hyundai responded on 11/08/2018

Thank you for the 5 star review !
We hope to see you in the future !


GK
Gerald K.
West Mifflin, PA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
A True customer
Service and worker are always great but those seats in the lounge dont make it with the elderly.
MICHAEL S. from Bowser Hyundai responded on 11/08/2018

Thank you for the positive review and your input


PR
Philip R.
South Park, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Very efficient, very professional and they seem to be genuinly interested.
I was extremely satisfied and impressed.
MICHAEL S. from Bowser Hyundai responded on 11/08/2018

THANK YOU - WE APPRECIATE YOUR BUSINESS !


HK
Howard K.
West Mifflin, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
service staff very quick and helpful
had my vehicle serviced very pleased with the service given and the prompt attention to any concerns i had pertaining to my vehicle staff are very friendly and helpful this was my first time bringing my car in for service will not be my last very satisfied customer

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/07/2018 Category: Service
yes and no
i am very satisfied with the service on my vehicle but was very upset upon pickup as stated earlier i had not moved my car from the garage at home since my last estimate until i drove to you for the inspection
MICHAEL S. from Bowser Hyundai responded on 11/07/2018

You will be contacted by our staff