ReScore Reviews™ (75)

ReScore
Overall Rating 4.720002/5Overall Rating 4.720002/5Overall Rating 4.720002/5Overall Rating 4.720002/5rating 4.720002
Original
Overall Rating 2.41096/5Overall Rating 2.41096/5rating 2.41096rating 2.41096rating 2.41096
97% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Verified Customer on 10/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Maintenance "
I’ve had my Hyundai since 2011, never had an issue when taking it to the dealer
Have always been satisfied until my last visit.
I was told be the tech who called me “
They were unsure of the noise that wasn’t Heard , suggested things to be done to possible get rid of it”.
Almost $300.00 later I got my car back and I still hear the noise .
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/23/2017 09:36 AM
Michael S. at Bowser Hyundai responded on 10/23/2017

You will be contacted by our staff.

Bruce M. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department "
Bill Mering understood the problems and offered suggestions to fix it. He is the reason I continue to service and buy at Bowser.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/23/2017 05:05 AM
Michael S. at Bowser Hyundai responded on 10/23/2017

Thank you for complimenting Bill -
We appreciate your business !

Donna G. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"your team of worker's"
Bill is a pleasure to work with. Very loyal to the customer .
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/22/2017 04:31 PM
Michael S. at Bowser Hyundai responded on 10/23/2017

Thank you for the compliment and your business !

William P. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service !!!"
Same as above
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/22/2017 11:34 AM
Michael S. at Bowser Hyundai responded on 10/23/2017

Thanks Bill !
We appreciate your business !

Verified Customer on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always the Best Place for My Car!"
Easy to make appointments; take the car on time for it's service; returned completed & cleaned.
Great Work!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/22/2017 05:26 AM
Michael S. at Bowser Hyundai responded on 10/22/2017

Thank you for the 5 star review and your loyalty!!

Mary B. on 10/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Very helpful servicing my vehicle
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/21/2017 05:39 PM
Michael S. at Bowser Hyundai responded on 10/22/2017

Thank you for the positive review.

Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Quick and great service!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/21/2017 04:20 PM
Michael S. at Bowser Hyundai responded on 10/22/2017

Thank you for the 5 star review!
Hope to see you again.

Marla M. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THE STAFF IS VERY COURTEOUS AND EFFIECIENT."
REPAIRS AND INSPECTION WAS DONEIN A TIMELY MANNER.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/21/2017 01:17 PM
Michael S. at Bowser Hyundai responded on 10/22/2017

Thank you for the compliment!
We appreciate your business.

James S. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very professional and very inforative"
wi[[ not take my car any place else for service
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 12:16 PM
Michael S. at Bowser Hyundai responded on 10/22/2017

Thank you for your loyalty!!

Richard K. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bowser Hyundai excellent"
The professional and knowledgeable service staff
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/20/2017 02:25 PM
Michael S. at Bowser Hyundai responded on 10/22/2017

Thanks Rich!!

Verified Customer ReScore Review on 10/20/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very appreciative of Hyundai service center"
Said he would take it I was giving a call back Mike was very helpful
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 06:53 PM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Not a happy customer"
Great customer service but sometimes I just push too much on you
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 06:53 PM
Michael S. at Bowser Hyundai responded on 10/20/2017

You will be contacted by our staff.

Karin T. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and professional"
I was warmly greeted, and promptly taken care of, when I came in to have my trunk hinge replaced.... above and beyond in every aspect of my service; much appreciate!!
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/19/2017 05:36 PM
Michael S. at Bowser Hyundai responded on 10/20/2017

Thank you for the praise - we hope to see you again !

Judith L. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
ok
Vehicle: 2008 Hyundai Tucson
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 12:50 PM
Michael S. at Bowser Hyundai responded on 10/20/2017

Thank you !
We appreciate your business !

Carolyn K. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"c kepka"
excellant
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/19/2017 06:46 AM
Michael S. at Bowser Hyundai responded on 10/19/2017

Thank you for the 5 star review!
We appreciate your business!

Natalie G. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personnel"
The service personnel listen and follow through with action.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 05:48 PM
Michael S. at Bowser Hyundai responded on 10/19/2017

THANK YOU !
We appreciate your business !

DANIEL P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and polite service managers, good and fast service, always with a smile"
Every time I bring my car in for service, I am greeted by my service manager with a smile and asks how I am doing and what can he do for me today. The service is prompt and there are no hidden charges as everything is explained in advanee.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/18/2017 05:31 PM
Michael S. at Bowser Hyundai responded on 10/19/2017

Thank you for complimenting our collision center !

Jennifer B. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gets the job done in a timely manner"
I had a good experience with them
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 05:00 PM
Michael S. at Bowser Hyundai responded on 10/19/2017

THANK YOU FOR THE 5 STAR REVIEW !
We apprecitate your business.

Robert S. ReScore Review on 10/20/2017
ReScore
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Surecritic checkman logo Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Slow"
Happy with work but time to complete was unacceptable
Vehicle: 2007 Hyundai Azera
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 03:22 PM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Sliw"
Slow
Vehicle: 2007 Hyundai Azera
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 03:22 PM
Michael S. at Bowser Hyundai responded on 10/19/2017

You will be contacted by our staff.

EDWARD M. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and knowlegeable people!"
The people are always smiling and do not hesitate to answer any questions.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 01:54 PM
Michael S. at Bowser Hyundai responded on 10/19/2017

Thanks Ed - Hope to see you again !

Jane E. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
I'm happy with the professional service offered at Bowser.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 01:23 PM
Michael S. at Bowser Hyundai responded on 10/19/2017

Thank you for the 5 star review !
Hope to see you in the future.

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