Brake Stop and Auto Repair


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

154 Reviews

98% Would Recommend
Latest Review 4 days ago
Kelana H. on 11/21/2017
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Kelana said the price was pretty good for the repairs she had done on her vehicle.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 11/18/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Patric M. on 11/14/2017
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Patric said they were honest and forth coming. They made things work.
Vehicle: Subaru Baja
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Haley G. on 11/09/2017
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Haley said the staff was friendly and helpful. They were quick and she appreciated that.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/04/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Jean V. on 10/27/2017
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Jean said that he would recommend this business.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/23/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Eric B. on 10/19/2017
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Eric said this business had good prices. The staff accommodated his schedule and their customer service was excellent.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 10/14/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Dylon H. on 10/18/2017
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Dylon said the employees were honest. They provided thorough service. They service was good. It was done in a timely manner. The work was at a fair rate.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 10/14/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
Mary P. on 10/16/2017
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Mary said they did an excellent job.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 10/10/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Athen S. on 10/12/2017
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Athen said the staff were helpful and they provided information about the repair.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 10/03/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Shreece H. on 10/12/2017
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Shreece said they were really nice and kind. The mechanic gave her different prices so that she felt comfortable with what was being done.
Vehicle: Lexus RX 300
Category: Service
Service Date: 09/30/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Javier M. on 10/12/2017
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Javier said they did a fantastic job.
Vehicle: Ford Contour
Category: Service
Service Date: 09/28/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Jordan P. on 09/28/2017
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Jordan said the business was straightforward with him. He had coupons and they told him that because he had a larger vehicle the prices on the coupons wouldn't apply to his vehicle. They let him know what it would cost him and he was only able to get some of the work done. They also gave him a discount. They were helpful, understanding and friendly. He had a good experience except he made his appointment online for a Sunday and when he got there they were closed. It was a little inconvenient that they allowed him to make an appointment on a day they were closed.
Vehicle: Nissan Xterra
Category: Service
Service Date: 09/20/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT B. on 09/27/2017
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"Great customer service"
Very friendly people
Vehicle: Honda Civic
Service Date: 09/26/2017
Review Created: 09/27/2017 08:01 PM
LINDA B. on 09/26/2017
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"Prompt and professional"
I came in for an estimate, and they said they could get to it right then and it would take about an hour. And it was done in less than an hour! I was very happy! Plus I'd gotten an estimate from another shop that was much, much higher. Brake Stop did a good job and they did it quickly and got me on my way, plus they saved me a lot of money. I couldn't be happier!
Vehicle: Lexus ES 300
Service Date: 09/25/2017
Review Created: 09/26/2017 09:43 PM
JAMES B. on 09/22/2017
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"Honest and timely service"
These guys are great. Ernie and his crew are trustworthy and great workers. I recommend this place to anyone who has issues with their car. I am very glad to have found these guys, and will continue to come back as long as I live in San Diego.

Thanks!
Vehicle: Chevrolet Cavalier
Service Date: 09/20/2017
Review Created: 09/22/2017 10:24 AM
SAM K. on 09/12/2017
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"More than fair price"
Took my daughters car in Saturday morning without an appointment. And it was finished by the end of the day!
Vehicle: Oldsmobile Cutlass Ciera
Service Date: 09/09/2017
Review Created: 09/12/2017 05:43 PM
Alex Z. on 09/07/2017
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Alex said the service was fast and good.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 09/02/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
JANICE T. on 09/01/2017
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"It's not pretty, but I give it 👍👍"
I've had my breaks replaced, new tires, regular maintenance done here and have been a customer for several years. Robert and Ernie are friendly, knowledgeable and eager to help me solve problems. Their prices are fair and I have recommend them to friends.
Vehicle: Mitsubishi Eclipse
Service Date: 08/31/2017
Review Created: 09/01/2017 09:21 PM
Daniel M. on 08/28/2017
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Daniel said this business provided quick and friendly service.
Vehicle: Nissan 370Z
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Lindsie R. on 08/28/2017
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Lindsie said everyone was really nice. They provided very quick service.
Vehicle: INFINITI Q60 Coupe
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
KARLA S. on 08/26/2017
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"Service excellence "
Always superior , individualized service. Very receptive to the patrons needs. Ernie and Alfonso are amazing.
Vehicle: Jeep Commander
Service Date: 08/25/2017
Review Created: 08/26/2017 11:01 PM
Displaying Review 1 - 20 of 154 in total