Beware of this dealer, they're a complete scam. We worked with Nathaniel who was extremely rude and condescending. We were looking at a 2017 Nissan Murano but Nathaniel would not give us the price breakdown on the vehicle. He kept adding an extra $3,500 in fees but would not give us the net sheet to show us what those fees were for. We knew there would be about $1600 in taxes, plus $33 in title fees, and $150 doc fee. So that leaves $1717 in a mystery fee that Nathaniel wouldn't tell us what it was for. He ended up trying to say it was for the gps/lojack system? How dumb does he think we are? After we told him how sketchy this all was he tried to call us liars and say that we're the ones being sketchy. Anyways, I would avoid this place like the plague. Their prices may seem cheap, but that's because they're gonna add another $2,000 in random fees. I hope this Nathaniel guy gets fired because he was extremely rude and condescending. Worst dealership experience I've ever had.
Not Recommended
CH
clarence h.
Bryan, TX
08/23/2018
service order 46219
fast and thorough service.
Recommended
DS
Donovan S.
College Station, TX
10/25/2017
Excellent Service
I have been to Brazos Valley Imports many times, and have had zero issues with them. They are very friendly and professional. If you have any questions just give them a call. This past experience, Garret Allen took care of my car and answered all my questions.
Recommended
XS
Xander S.
Richardson, TX
10/05/2017
Fast and Convenient
These guys are the real deal. Took my car in to get a part replaced and they offered a complimentary car wash. Ask for Garrett Allen and you won't be disappointed!
Recommended
AP
Ann P.
Bryan, TX
08/31/2017
Best dealership in B/CS!
Outstanding customer service skills. Fixes problems the first time. Never a problem in getting an appointment within a reasonable amount of time. Garrett Allen is amazing!
Recommended
HP
Haley P.
College Station, TX
08/12/2017
Service department
I have been going to then since I bought my car at the end of 2016. By far the best service advisor I have worked with is Garrett Allen.
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