Brian Baker's Automotive

Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

236 Reviews

97% Would Recommend
Latest Review about 3 years ago

Reviews


KH
Kenneth H.
Kansas City, MO
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2015 Category: Service
Kenneth said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Kansas
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2015 Category: Service
Robert said he experienced no problems with this business. They provided good service, everything with his vehicle was fine, and he has been happy with their service for a number of years.
This review was collected via phone interview by Customer Research Inc.

PF
Paul F.
Overland Park, KS
Subaru Legacy
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2015 Category: Service
Paul said this business did a really good job and they were reasonable.
This review was collected via phone interview by Customer Research Inc.

JL
Jackie L.
Overland Park, KS
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2015 Category: Service
Jackie said this business is wonderful, friendly and honest.
This review was collected via phone interview by Customer Research Inc.

BA
Blain A.
Prairie Village, KS
Mercury Milan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2015 Category: Service
Blain said he went to this business for an oil change. The lady at the front desk was friendly and he had no problems with this business. They were quick.
This review was collected via phone interview by Customer Research Inc.

RR
Richard R.
Overland Park, KS
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2015 Category: Service
Richard said this business worked him in, took care of the oil change, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Kansas City, MO
Land Rover LR3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2015 Category: Service
Steve said this business is great.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
mo, KS
Chrysler LeBaron
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2015 Category: Service
Joe said the business is perfect. Everyone is friendly and they never try to cheat him.
This review was collected via phone interview by Customer Research Inc.

KW
Kyrsten W.
Mission, KS
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2015 Category: Service
Kyrsten said this business was really busy when she was there with her vehicle, but they did a really good job changing her oil.
This review was collected via phone interview by Customer Research Inc.

CR
Craig R.
Overland Park, KS
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2015 Category: Service
Craig said he asked this business to check out his vehicles' tire pressure monitoring system, but they did not do that. The oil change was well done and the price was good.
This review was collected via phone interview by Customer Research Inc.

AB
Andi B.
Overland Park, KS
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2015
Professional, friendly, affordable
Would recommend to anyone. Great service.

AC
Alex C.
Mission, KS
Nissan Versa
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2015
Got me in quickly.
They took care of me when it came to prices for all of the parts I needed. Will definitely go back with any problems I have in the future.

SG
Scott G.
Shawnee Mission, KS
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2015
Great service, fair pricing and solid work
I am a small business owner and have been taking my Toyota tacohma there for a couple of years now. Until I found Bakers, I always felt that I wasn't getting a good deal. Everyone there is friendly and takes the time to explain what is going on with my truck. I always feel like I am getting a great deal. Truly, I can't say enough good things about these folks.

LF
Lori F.
Manhattan, KS
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2015 Category: Service
Lori said she was having vehicle trouble. They got her in as fast as they could and it's running great now.
This review was collected via phone interview by Customer Research Inc.

MA
Maxine A.
Kansas
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2015 Category: Service
Maxine said this business is the best. Hannah is wonderful. They are a special family.
This review was collected via phone interview by Customer Research Inc.

TR
Tyson R.
Chilhowee, MO
Ford E450 Super Duty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2015 Category: Service
Tyson said that this business was able to accommodate him on short notice.
This review was collected via phone interview by Customer Research Inc.

LF
Leslie F.
Overland Park, KS
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2015 Category: Service
Leslie said this business was honest and they did a great job.
This review was collected via phone interview by Customer Research Inc.

PS
Pam S.
Kansas City, KS
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2015 Category: Service
Pam said this business did what they said they were going to do. They were courteous and prompt. She liked the service they provided.
This review was collected via phone interview by Customer Research Inc.

HR
Hope R.
Overland Park, KS
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2015
Excellent and Speedy!
Brian never tries to sell you something you don't need. They are great! If there is ever something that comes up or an extra part they may need, they always call and check with you first so that you aren't surprised with extra fees when it is time to pay.

Very very friendly staff and beautiful girls at the front desk. Mechanics are always very respectful with your car and keep everything clean.

I would absolutely recommend this repair shop to everyone I know.. even some I don't know at all!

SK
Sharon K.
Mission, KS
Mazda 6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015 Category: Service
Sharon said this business is excellent and they have always been fair. She said they are great and the only business she feels will not cheat her. She trusts them and is extremely pleased.
This review was collected via phone interview by Customer Research Inc.