Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

592 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


EJ
Eric J.
Guthrie, OK
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2019 Category: Service
Eric said the business does have high prices. He will recommend them to others, if they do not mind the price.
This review was collected via phone interview by Customer Research Inc.

DA
Don A.
Edmond, OK
Mercedes-Benz ML350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2019
Oil change service
Good timely work
Inspection sheet have to be filled and made available with the bill as a standard. Unfortunately this is only made available if requested prior to service.

JJ
Jeff J.
Edmond, OK
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Jeff said the business did all the work asked to do. They have decent prices, also.
This review was collected via phone interview by Customer Research Inc.

AH
Austin H.
Edmond, OK
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
Austin said everything at this business turned out perfectly but it took an hour longer than he thought it would take.
This review was collected via phone interview by Customer Research Inc.

AH
Aibrahim H.
Oklahoma
Mitsubishi Outlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2018 Category: Service
Spoke with Sevim. She said this business was well organized and got them scheduled on time. It was a perfect experience.
This review was collected via phone interview by Customer Research Inc.

GC
George C.
Oklahoma City, OK
Mazda CX-5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/20/2018 Category: Service
George said this business did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JB
Jacob B.
Ponca City, OK
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2017 Category: Service
Jacob said his vehicle is still having the same problem. It is still vibrating and he is going to call them himself.
This review was collected via phone interview by Customer Research Inc.

JA
Johnathon A.
Piedmont, OK
Mitsubishi Mirage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2017 Category: Service
Johnathon said it took a bit of time, but he was informed of that. He uses them quite frequently.
This review was collected via phone interview by Customer Research Inc.

MP
Melissa P.
Porter, OK
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017 Category: Service
Melissa said the employees are friendly and polite. They do a good job. She said she has only used this business once but she appreciated the work they did.
This review was collected via phone interview by Customer Research Inc.

AB
Angela B.
Oklahoma
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2017 Category: Service
Angela said it was fine.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2017
Service on my Son's 99 Ford F150
As always great work and courteous service. However, when my Son got his truck back, there was a bad scratch on the drivers door. They said that they would take care if it, but after 3 days, we haven't heard back from them. I still believe they will fix the door scratch like they said. We will see.
Brian T., Owner/Operator from Brian's Automotive Services responded on 01/22/2017

It was brought to my attention that we had accidentally scratched the drivers door on his truck. He had brought it by so I could see it and take some pics of it.  I had contacted the body shop and sent some pics over to them so they could work me up an estimate for the repairs. I will call them Monday morning and see if they had been able to get an estimate for me and schedule his truck in to get him taken care of.  I apologize for the accident and appreciate the patience and I will get the scratch taken care of for him.  
Thank you and sorry for the inconvenience, Brian 


RK
Ron K.
Edmond, OK
Kia Forte
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2016 Category: Service
Ron said the business was good and they did the alignment right.
This review was collected via phone interview by Customer Research Inc.

PC
Penny C.
Oklahoma
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2016 Category: Service
Penny said the business is made up of good people, they are knowledgeable, professional and she trusts them. When Brian tells her something is wrong, she has confidence in his diagnosis. As a female, she appreciates their knowledge and professionalism.
This review was collected via phone interview by Customer Research Inc.

DM
Dick M.
Edmond, OK
Mercedes-Benz E350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2016 Category: Service
Dick said the service provided by the business was good. However, he still has an issue with the ignition on his vehicle, and is wondering whether the battery might be the cause. The employee who worked on it before has yet to get back to him regarding the situation.
This review was collected via phone interview by Customer Research Inc.
Brian T., Owner/Operator from Brian's Automotive Services responded on 09/27/2016

I reviewed the recent service we provided and all we did was two front tires on the Mercedes. We were not aware about any starting issues you were having. I waited till 10min after 6:00 for your wife to pick up the vehicle and we visited till almost 6:30 and she never mentioned anything about a starting issue. If you're having any kind of issue I would like to please know so I can help you in any way we can. Thank you, Brian Thompson

LD
Lindsey D.
Edmond, OK
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2016 Category: Service
Lindsey said her husband likes the business and they have been repeat customers for some time now.
This review was collected via phone interview by Customer Research Inc.

LC
Lillian C.
Edmond, OK
Isuzu Amigo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2016 Category: Service
Spoke with Steve. He said the business does good quality work but the service is getting pricey.
This review was collected via phone interview by Customer Research Inc.

RC
Ron C.
Edmond, OK
Nissan Maxima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2016 Category: Service
Ron said they are great and they have good people.
This review was collected via phone interview by Customer Research Inc.

JT
Jon T.
Oklahoma City, OK
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2016 Category: Service
Jon said the employees at this business do a good job at providing service.
This review was collected via phone interview by Customer Research Inc.

JP
Jeremy P.
Edmond, OK
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2015 Category: Service
Jeremy said this business did a good job and they were fair.
This review was collected via phone interview by Customer Research Inc.

AM
Al M.
Edmond, OK
Mercedes-Benz ML350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2015
Staff
Great people skills

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