Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

( 591 Reviews )

99% Would Recommend
Latest Review 7 days ago

Reviews


RG
Ryan G.
Georgia
Lexus IS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Ryan said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

AV
Anthony V.
Georgia
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Anthony said they had great service. He was in and out and he did not have to wait.
This review was collected via phone interview by Customer Research Inc.

WW
Willie W.
Georgia
Chevrolet Cutaway
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2019 Category: Service
Willie said the service was good.
This review was collected via phone interview by Customer Research Inc.

SH
Shaquel H.
Georgia
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2019 Category: Service
Shaquel said the service was fine but the waiting time was longer than she anticipated.
This review was collected via phone interview by Customer Research Inc.

GJ
GLORIA J.
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2019
good location
friendly and, courteous , good interaction with customer
Beth B. from Bright Star Tire & Alignment responded on 11/06/2019

Thank you Gloria for your positive review! We look forward to service any of your future automotive needs!

Have a great Day!
Beth


RJ
RICHARD J.
Toyota Tundra 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019
Honest
Very professional and true to their word. Very prompt and reasonable on their pricing.
Beth B. from Bright Star Tire & Alignment responded on 11/06/2019

Richard,
Thank you for your positive review! We look forward to servicing your future vehicle needs!

Thanks,
Beth
Bright Star Tire & Alignment


RW
RETT W.
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019
Great service
Quick, fast, and affordable
Beth B. from Bright Star Tire & Alignment responded on 11/06/2019

Rett,
Thank you for your positive review! We look forward to servicing your future vehicle needs!

Thanks,
Beth
Bright Star Tire & Alignment


TW
Thomas W.
Georgia
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Thomas said he has dealt with this business for 22 years.
This review was collected via phone interview by Customer Research Inc.
Beth B. from Bright Star Tire & Alignment responded on 11/06/2019

Thomas,
Thank you for taking time to give us a positive review! We look forward to continuing to service your future vehicle needs!

Thanks,
Beth
Bright Star Tire & Alignment


TC
Terry C.
Georgia
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Terry said the staff did the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Beth B. from Bright Star Tire & Alignment responded on 11/06/2019

Terry,
Thank you for taking time to give us a positive review! We look forward to continuing to service your future vehicle needs!

Thanks,
Beth
Bright Star Tire & Alignment


SP
Stephanie P.
Georgia
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Stephanie said she has no complaints and is very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

KW
Kevin W.
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019
Great Mechanic! Super reliable, affordable, trustworthy mechanics !
Great Mechanic! Super reliable, affordable, trustworthy mechanics !
Beth B. from Bright Star Tire & Alignment responded on 11/06/2019

Kevin,
Thank you so much for such a great review!!! We appreciate having great customers also!

Have a great day!
Beth 
Bright Star Tire


KB
KENITH B.
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019
Excellent service and a friendly staff
This was my first time visiting Bright Star and I'm happy to say it won't be the last time I bring my car to them...very professional and reasonably priced

WA
William A.
Winston, GA
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
William said the service was good and fair.
This review was collected via phone interview by Customer Research Inc.

BF
Brett F.
Douglasville, GA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2019 Category: Service
Brett said the staff said they would be done with the service around noon and it was a few hours later when they finished.
This review was collected via phone interview by Customer Research Inc.

FS
Freddy S.
Douglasville, GA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Freddy said the business did a superb job, it was excellent, he would recommend to anybody and he was very pleased.
This review was collected via phone interview by Customer Research Inc.

CS
Charles S.
Douglasville, GA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Charles said the employees were very friendly, did what they had to do and did a great, beautiful job.
This review was collected via phone interview by Customer Research Inc.

CR
cynthia R.
Douglasville, GA
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/29/2019
Tried to charge almost 200 dollars over quoted price
we took my daughters car in to have a repair. we received a quote, when the work was completed they had broken her door molding and tried to over charge us $200 dollars. when I told them that's not the amount you told us the owner got mad and said ok you can pay the price I quoited but never bring this car back here again. ok you are not the only over priced mechanic- tire shop in town.

EK
Earl K.
Georgia
Lexus LS 460
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/16/2019 Category: Service
Earl said the receptionist was great, but he had issues with the service. He dropped his vehicle off in the morning, and the staff was supposed to do a wheel alignment, and didn't get to it before closing time.
This review was collected via phone interview by Customer Research Inc.

JB
Jay B.
Georgia
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Jay said they always treat him right.
This review was collected via phone interview by Customer Research Inc.

LP
Laura P.
Georgia
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Laura said she will be back in probably 2 weeks to have the brakes checked and to have them put 2 back tires on. They are great. She and her step-mom both use them. Her step-mom referred her to this business, and has used them on every vehicle she has ever owned.
This review was collected via phone interview by Customer Research Inc.