Overview

Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5rating 4.99

72 Reviews

100% Would Recommend
Latest Review 7 months ago

Reviews


TH
Tony H.
California
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Tony said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
California
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
David said he has never been over charged. They are all friendly, and with a professional set up.
This review was collected via phone interview by Customer Research Inc.

SJ
Steve J.
Long Beach, CA
BMW 318i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Steve said the staff offers very reasonable prices.
This review was collected via phone interview by Customer Research Inc.

LL
LIA L.
Long Beach, CA
Mercedes-Benz C250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
Excellent Service. Done with dealerships.
I bought my Benz from the Beverly Hills dealership. I went to the LB dealership for my first service and they tried to suggestive sell me other services and overcharge me on tires. Won’t go there again. Decided to try Beverly Hills and after waiting in line for a half hour just to see someone, was disgusted with the circus around me and the lack of organization and poor service that I left. Made me wonder if it was worth it to keep the nice car if all I was going to encounter was poor service everywhere I went.
And then I discovered Broadway German. They have been in business for years. Well respected And known for their quality of work. Excellent service. Fair. Thorough. Knowledgeable. Nice. Small business. They now have mine. Do yourself a favor and do t bother going anywhere else.

BK
BRIAN K.
Long Beach, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
Great Friendly Service
Got me in at a moments notice. Diagnosed the problem right away. Very friendly and accommodating.

DL
David L.
Long Beach, CA
BMW X1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
David said the staff was professional and very friendly. They are good at what they do, and they had good prices.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Long Beach, CA
BMW X1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
David said the staff was professional and very friendly. They are good at what they do, and they had good prices.
This review was collected via phone interview by Customer Research Inc.

VM
VICTOR M.
San Juan Capistrano, CA
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018
Excellent Service and knowledge of my car
The service as usual was great and I would recommend you to my best friends.

DS
Dee S.
Long Beach, CA
Mercedes-Benz CLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Dee said she has been going to this business for a long time. They delivered everything they offered. She was very happy with the service.
This review was collected via phone interview by Customer Research Inc.

MG
MARK G.
Santa Ana, CA
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2017
The Service is Excellant!
Great customer service.

JS
Jenny S.
Long Beach, CA
MINI Cooper Hardtop
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2017 Category: Service
Jenny said the business is up-front. However, her emergency brake is still not working completely.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Long Beach, CA
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Chris said this business took care of him right away. They were able to get him in and out within his time frame.
This review was collected via phone interview by Customer Research Inc.

RW
Ross W.
Garden Grove, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Ross said Danny took care of him. He did an excellent job.
This review was collected via phone interview by Customer Research Inc.

PH
Prihartini H.
Long Beach, CA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Prihartini said the business is great. They did a good job.
This review was collected via phone interview by Customer Research Inc.

MK
Maria K.
Long Beach, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Maria said the staff members get her in fast and provide great service.
This review was collected via phone interview by Customer Research Inc.

MK
Marie K.
Corona, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Marie said the staff is great, very polite, and very professional.
This review was collected via phone interview by Customer Research Inc.

PH
POLLY H.
Long Beach, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2017
I trust the staff of Broadway German Service with the service of my Mini Cooper.
Danny is an excellent mechanic and has wonderful customer service skills. As he promised, he called me before starting the work to let me know the scope and approximate cost for repair. He also offered me a solution to help me when checking the oil (dip stick coiled design makes it difficult to accurately read). And, my car was repaired and ready for pickup before the estimated ETA. Thanks Dominik & Danny!

AA
Ali A.
Long Beach, CA
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Ali said this business has excellent service. Dominic is an expert mechanic that doesn't rip him off, and he does great work.
This review was collected via phone interview by Customer Research Inc.

TM
Thomas M.
Long Beach, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Thomas said the staff did a good job, for a fair price.
This review was collected via phone interview by Customer Research Inc.

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MARGO M.
Long Beach, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2017
Dominak and his crew are awesome, friendly, very car tech savvy.
I have been coming to Broadway German Service for over 20 years. This shop is clean and gives my BMW the best quality service.
I go there for any and all service, routine, etc. What makes this place special is anytime I just want to come in and get tires calibrated with correct tire pressure, check oil, coolant levels, before I'm doing a car road trip, I'm always greeted in a professional and friendly manner.

Displaying Review 1 - 20 of 72 in total