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Broadway Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3,370 Reviews)
79
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Score Details

5 stars
88%
4 stars
6%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
143
Total ReScores™
4.8
ReScore™ Average
79
Net Promoter Score ®

Business Details

About

Bring your car to the service experts at Broadway Hyundai Our certified service technicians can help you with all of your service needs, from oil changes to any repairs you may need. Bring your car to the service experts at Broadway Hyundai Our certified service technicians can help you with all of your service needs, from oil changes to any repairs you may need.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(920) 497-6402
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 1:00 PM
Sun
closed
* Central Time (US & Canada)
1106 S. Military Ave. Green Bay, WI 54304
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Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3,370 Reviews)
Write a Review
Recent Reviews
KD
gravatar
KERRY D.
Brussels, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/16/2022
0
Category: Service
Poorest service ever
We bought a new 2018 Santa fe, every time we brought for an oil change they always say we need new brake and rotors even a week after I personally installed new brakes, back in February of 22 it started to use oil bad, very bad so we brought it in to be looked at and the service department treated us as we were stupid and said that Hyundai wouldn't warranty it cuz that's normal but they change the service interval down to 3000 miles on synthetic oil, that was the fix, well now the car is using ALL the oil between the 3000 mile change and that is suppose to be normal. We own plenty of motors that are bigger and work more and not a one uses that much oil, if it does there is something wrong and needs to be fixed, but they keep saying that is normal. I'm not a "certified mechanic" and why should i have to fix something that is has full warranty on it, that what they get paid for. In all the back and forth they said Hyundai wouldn't warranty it, but come to find out Hyundai never got contacted about it. I give the Broadway service department -10 stars. I wouldn't bring my peddle bike there to get the tires pressure checked, that how much faith I have in their "certified mechanics". A warranty if needed is to "fix" the problem, not prolong it until the warranty is void. In my years of working on motors I have never seen one burn oil this bad and not get fixed. But Broadway Hyundai must run off a different book than others. When we buy a vehicle it not because of the sales department, it the service after the sale, and that is not happening, they will gladly trade your vehicle in on a new one before the fix the problem. 20 thumbs down to Broadway Hyundai service department!
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