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Bronco Motors Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,901 Reviews)
67
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
116
Total ReScores
4.8
ReScore Average
67
Net Promoter Score ®

Business Details

About

Bronco Motors Hyundai is your Boise Hyundai dealer. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Bronco Motors' factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Bronco Motors Hyundai is your Boise Hyundai dealer. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Bronco Motors' factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(208) 376-8510

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Mountain Time (US & Canada)
9250 Fairview Ave. Boise, ID 83704
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,901 Reviews)

BJ
gravatar
Brittany J.
Caldwell, ID
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/31/2023
0
Category: Service
Horrible costumer service
I had the worst experience. All that I came in for was an oil change and tire roation. When I pulled up I was dealing with Christopher Simmons in services and he had told me that my battery had just died. I have never had any battery issues before and he never gave me an opportunity to even think about anything and just told me that I need a new battery and it will be over $300. Mind you, I am 20 minutes early for my appointment, so it is not like I was slowing anybody down. I had called my dad to explain the situation and get his advice because I know nothing about cars and do not want to get scammed. Christopher Simmons was HORRIBLE. He was sighing the entire time and rolling his eyes and acting like I was such an inconvenience. I am so sorry Christopher Simmons that I asked you to jump my car so that I can save myself $150 and get a battery elsewhere. I am so sorry for making your job so difficult. Christopher you do not belong in costumer services and did a horrible job at making a young girl feel comfortable. Christoper Simmons, you need to get a new job that does not deal with people because you are an absolute D!*K.
I wanted to complain to the front desk clerk but there was another costumer in front of me. When the costumer had left the front desk woman and another older gentleman employee were mocking and making fun of the costumer. That absolutely did not make me feel comfortable to speak to them either.
Management needs to get a hold of their employees because it is very apparent that poor costumer service is the normal thing around this establishment. I will not be back and will be canceling my payment plan for services with you guys as well.
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