business image

Brown Hyundai of Laredo

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(636 Reviews)
33
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
4
Total ReScores
4.5
ReScore Average
33
Net Promoter Score ®

Business Details

About

At Brown Hyundai of Laredo, South Texas Hyundai customers will find the best in customer service and a friendly vehicle service environment. At Brown Hyundai of Laredo, South Texas Hyundai customers will find the best in customer service and a friendly vehicle service environment.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(956) 231-5626

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Central Time (US & Canada)
2420 Jacaman Road Laredo, TX 78041
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(636 Reviews)

EH
gravatar
Eduardo H.
Laredo, TX
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2021
7
Category: Service
Problem solve
Thank you George for solving the problem.your mechanic explained the diagnostic done to my car very well.Tks again.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/11/2021
0
Category: Service
Bad service
Took my Hyundai Sonata on Monday august 2nd,for service.it’s august 11th and my car is still there.they keep giving me the runaround.it’s been 10 days and no answer.if I would’ve known about there bad bad service I’ve would’ve taken my car some place else.im very disappointed with Laredo brown Hyundai.and we bought the car at this place.
JORGE D. from Brown Hyundai of Laredo responded on 08/12/2021 03:26 PM

We at Brown Hyundai of Laredo are sorry upon your visit. We have been overloaded with service diagnostics which is taking longer to diagnose your vehicle. We are doing our best to take care of you. We will contact you as soon as possible. Thank you for your patients.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.