They have taken care of 5 of my cars from purchase to resale.
Where did you go?
Thank you for allowing us to service your Toyota. We realize there are many other shops you could have taken your car to for an oil service. We value each and every opportunity to give you, the customer, the best service possible. Please accept my apologies if any of our staff did not treat you as they should have. There are no excuses for anything short of excellent service and care. If you should return I will do everything possible to give you a better experience. I hope you will accept my apology.