Buerkle Hyundai, located in White Bear Lake, MN, is a full-service dealership serving Saint Paul, Roseville, and Minneapolis customers. Come see us today to see what we can do for you! Call or visit us online to schedule your next appointment. Buerkle Hyundai, located in White Bear Lake, MN, is a full-service dealership serving Saint Paul, Roseville, and Minneapolis customers. Come see us today to see what we can do for you! Call or visit us online to schedule your next appointment.
We brought our car in for a routine oil change and asked if they could check the right rear tire as it was leaking air. When the service coordinator came back, he told me that the tire was not repairable as the nail they found was too close to the wheel wall to fix, so we would have to replace all four tires (we have an all-wheel drive vehicle). That's over $1200. The service coordinator really pushed for us to buy all four new tires and then set up an appointment to do so at the dealership.
Luckily, we found that the tires were still under warranty, so we decided to go through Tires Plus to have them fixed. Tires Plus checked our tires to see how worn our treads were to see if we would actually have to replace all the tires or if we could get away with just doing one. After checking the levels, we only had to do the one tire. On top of all of this, Tires Plus showed me the tire and noted where the nail was and it was NOWHERE close to the wheel wall and was in fact repairable. They were able to fix it for free and ultimately saved us $1200.
I'm incredibly disappointed with the service at Hyundai and I am thoroughly irritated that my husband and I were lied to and how we almost spent $1200 based off of incorrect information given to us.