Burgess Auto Services


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

372 Reviews

99% Would Recommend
Latest Review 11 days ago
Jeremy L. on 10/13/2017
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Jeremy said he broke down on the side of the highway five hours from home and this business really took care of him. He appreciated the service they performed.
Vehicle: Lincoln MKZ
Category: Service
Service Date: 10/06/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Holli T. on 10/10/2017
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Holli said the staff was friendly. Her family has been using them for years.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/05/2017
Review Created: 10/10/2017
This review was collected via phone interview by Customer Research Inc.
Tommy B. on 10/10/2017
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Tommy said he was in and out of this business quickly.
Vehicle: BMW 5 Series
Category: Service
Service Date: 10/05/2017
Review Created: 10/10/2017
This review was collected via phone interview by Customer Research Inc.
Camilla M. on 10/04/2017
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"Always a 5"
Excellent, trustworthy, the best, most reliable service anyone could hope for!!!
Vehicle: BMW 3 Series
Service Date: 10/04/2017
Review Created: 10/04/2017 07:53 PM
Lamar N. on 09/24/2017
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"Service"
Knowledgeable
Vehicle: Toyota Tacoma
Service Date: 09/21/2017
Review Created: 09/24/2017 04:13 PM
Veronica G. on 09/22/2017
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Veronica said the business is always good, and the staff are honest.
Vehicle: Honda Pilot
Category: Service
Service Date: 09/19/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Perry M. on 09/21/2017
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"Power steering repair"
Appreciate the quality and care in repair
Vehicle: Toyota Highlander
Service Date: 09/19/2017
Review Created: 09/21/2017 02:27 PM
John P. on 09/13/2017
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"Acura service great"
As always, Steve and crew did my routine service on time, complete and at a fair cost. No other place in Dalton as good.
Vehicle: Acura MDX
Service Date: 09/12/2017
Review Created: 09/13/2017 05:16 AM
Drew P. on 09/12/2017
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Drew said this business did as promised.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 09/06/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Amy G. on 09/11/2017
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Amy said this business was easy and fast. The quote was right on.
Vehicle: INFINITI G35 Coupe
Category: Service
Service Date: 09/08/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Tony K. on 09/11/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Tony said the staff didn't turn off the dashboard warning light like he asked, and now he has to make an unnecessary trip back.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/29/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Buckie B. at Burgess Auto Services responded on 09/26/2017

As was explained several times to the owner, we cannot reset the Tire Pressure Monitoring System when there is a tire on the vehcile that will not hold air.  

Ralph B. on 09/07/2017
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Ralph said they always give him good service. It was done in a quality manner. They do the work when it is needed. They are cordial and dedicated to what they do.
Vehicle: Mercedes-Benz ML500
Category: Service
Service Date: 08/29/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Jerry H. on 09/07/2017
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Jerry said he would recommend this business for service.
Vehicle: INFINITI QX4
Category: Service
Service Date: 08/30/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
John J. on 08/28/2017
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John said the service was good.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Ken W. on 08/23/2017
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Spoke with Jessica. She said this business was quick and they offered service at a fair price.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 08/21/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Kendall S. on 08/23/2017
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Kendall said the staff took the time to look at his vehicle and diagnosis it. They made sure it was up to par before he came to pick it up. The battery was weak and he replaced it. The vehicle is doing perfectly now.
Vehicle: Jaguar XF
Category: Service
Service Date: 08/14/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Sam H. on 08/11/2017
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Sam said the business did a good job.
Vehicle: Subaru Baja (Natl)
Category: Service
Service Date: 08/09/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Mark S. on 08/10/2017
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Mark said this business provided excellent service.
Vehicle: Nissan Titan
Category: Service
Service Date: 08/09/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Christa B. on 08/07/2017
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Spoke with Hope. She said this business took care of everything with her vehicle. She would recommend them to others.
Vehicle: BMW X5
Category: Service
Service Date: 08/05/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Ken B. on 08/07/2017
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Ken said this business does an excellent job.
Vehicle: Honda Pilot
Category: Service
Service Date: 08/02/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 372 in total