Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

523 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


FC
Felecia C.
Georgia
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Felecia said everything from beginning to end went smoothly with her vehicle's service. She said the staff members are good people. The business stayed in contact through the process and the vehicle runs great.
This review was collected via phone interview by Customer Research Inc.

WS
Whitney S.
Dalton, GA
Lexus CT 200h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Consistently great service
I always get quick and good service at Burgess. I also recommend Burgess to friends and family.

SB
Sam B.
Georgia
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Sam said his they do good work. They are professional. He never has a problem with this business.
This review was collected via phone interview by Customer Research Inc.

RC
Robbie C.
Dalton, GA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Robbie said this business is the best around.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Fixed the problem
Multiple warning lights came on. Buckle and Steve diagnosed problems and fixed! Reasonable cost too.

SH
Steve H.
Chatsworth, GA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Friendly People
Great service

CR
Chris R.
Dalton, GA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019
Excellent service as always!
Needed a brake job and window repair in addition to routine service. Burgess Auto got me in and out quickly with their typical great customer service and quality repairs.

DO
David O.
Dalton, GA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Professional organization
Exceptional service and customer communication.

HS
Heath S.
Georgia
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Heath said the staff is friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

PM
Perry M.
Dalton, GA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Routine Service
Work was timely and excellent feed back on status of vehicle

DC
Don C.
Lexus RX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Peronalized Service, Attention to Detail and Answering Questions
This is a true local small business that is very skilled and knowledgeable in their line of work that gives the customer personalized service. We need more of these businesses and less big box businesses

JP
John P.
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Best anywhere
Steve and company continue to provide excellent and reliable service on my Acura MDX with very reasonable costs. Wouldn’t go anywhere else.

JH
Justin H.
Georgia
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Justin said this facility took care of his service in a timely manner, and didn't price-gouge.
This review was collected via phone interview by Customer Research Inc.

JB
Judith B.
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Stranded
I was stranded and called Burgess on my son in law's advice. Steve came within minutes to help. He tried to fix the problem . When he could not, he called my insurance company which sent a tow truck within 30 minutes. One day later, Steve called to say my car was ready to be picked up. Not only was everything handled in a timely manner, it was done with patience, and kindness.

CM
Craig M.
Georgia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Craig said they always do a good job and the vehicle seems to be doing fine.
This review was collected via phone interview by Customer Research Inc.

JB
Johnny B.
Calhoun, GA
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Mercedes SLK230
Work was completed as promised and on time as always. These guys know their stuff! Steve is always friendly and a pleasure to do business with.

MG
Myra G.
Georgia
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Myra said the employees were wonderful. They took good care of her vehicle. They provided fantastic service.
This review was collected via phone interview by Customer Research Inc.

LM
Lew M.
Ooltewah, TN
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Lew said the business does excellent work. The people are friendly and courteous. He never has to go back after work is completed
This review was collected via phone interview by Customer Research Inc.

KB
Keith B.
Georgia
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Keith said they diagnosed his vehicle and got the work done in timely manner
This review was collected via phone interview by Customer Research Inc.

RB
Ronnie B.
Rocky Face, GA
Toyota Land Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Easy to schedule, convenient localtion, super qualified technicians! Boom!
Call and schedule on Burgess Auto Services very flexible schedule, be greeted by a very pleasant scheduler, and get expert care with quality parts, and get back on the road with a smile on your face! Win-Win!