Burgess Auto Services

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706-226-0669
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(571 Reviews)
5 star
92%
4 star
5%
3 star
<1%
2 star
<1%
1 star
<1%
99% Would Recommend
Latest Review 10 months ago

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Tates Automotive

Schedule Appointment
203 Selvidge St
Dalton, GA 30720
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
0.4 miles away
"Billy said he would recommend the business for service."

Reviews

WJ
Wiley J.
Georgia
Mercedes-Benz E350
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/25/2019 Category: Service
Wiley said he would recommend the business for service.
Recommended
DC
Don C.
Lexus RX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2019
Burgess AutonService
The service is always high quality and very timely.
Recommended
MG
Mason G.
Georgia
Mercedes-Benz 300TE
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019 Category: Service
Mason said that he recommends the business for service.
Recommended
DH
Don H.
Georgia
Toyota Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2019 Category: Service
Don said they did a very good job.
Recommended
PM
Perry M.
Dalton, GA
Subaru Outback
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2019
Subaru service
Service was for as promised both quality and time. Thank you for working with the displays to improve visibility
Recommended
RB
Ronnie B.
Rocky Face, GA
Toyota Land Cruiser
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Land Cruiser
Called to schedule the day that was convenient for me, at the time that was convenient for me, had an expert service my car and complete a list of items checked, had me in and out in short time, feeling satisfied that I am in good hands by keeping my car in good condition! Happy customer!
Recommended
CR
Chris R.
Dalton, GA
Honda Pilot
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2019
We trust Burgess Auto!
Burgess Auto handles the maintenance and repairs on all of our cars. We've used Burgess Auto for over 10 years and they typically get our cars in and out the same day with quality and courteous service.
Recommended
CR
Chris R.
Dalton, GA
Acura TL
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2019
Pre-buy inspection
We have trusted Burgess Auto to take care of our cars for many years, so when we decided to shop for another vehicle we took it to Burgess for a pre-buy inspection. They found a few minor issues and helped us understand the condition of our prospective purchase.
Recommended
WS
Whitney S.
Dalton, GA
Ford Expedition EL
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Well Pleased
As always, I received great and quick service for my car at Burgess.
Recommended
TB
Tim B.
Georgia
Volvo XC90
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2019 Category: Service
Tim said the business is very good and the people are helpful and they knew their stuff. They repaired the vehicle issue and it is fine. He added he would like to thank them for their good service.
Recommended
MF
Mike F.
Georgia
Volvo C70
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2019 Category: Service
Mike said this business is friendly and they get the job done. He will use them again.
Recommended
Verified Customer
Honda Accord Cpe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2019
Headlight replacement: in and out in 15 minutes
I learned from a helpful law enforcement officer Monday night one of my headlights was out. Tuesday morning I called Steve at Burgess to see when I could get my light replaced; he said to come in that afternoon and he could take care of it. I appreciate not having to wait a day or more driving with one light out and risking a ticket.
Recommended
JT
James T.
Georgia
Toyota Tacoma
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/07/2019 Category: Service
James said it took almost 2 and a half weeks for him to get his vehicle back. He said it was running but that there was something wrong with it. He stated that when he asked the staff about it, it seemed like they did not know what was wrong with it. He said he did not bring it back to the business but took it to another facility to fix.
Buckie B. from Burgess Auto Services responded on 10/22/2019

The symptom with this vehicle only occured once a day. The customer was told up front that diagnosis would take several days and the comfirmation of the repair would take an equal amount of time. The customer said that he was out of work due to an injury and he did not need the truck right now. After we recieved the call from the customer, we were expecting him to run by for an adjustment of the throttle cable. We did not hear or see him again. We work hard to properly diagnose and repair difficult issues on vehicles. We also try to communicate as well as we can during these repairs to avoid confusion. Anything that we can do make a customer feel better about a situation that they feel wronged in will be done.

GM
Gordon M.
Georgia
Porsche Boxster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019 Category: Service
Gordon said he would recommend the business for service, and that everything is fine.
Recommended
ES
Edgar S.
Dalton, GA
Saab 900
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019 Category: Service
Edgar said his overall experience was excellent. He appreciates the good service Steve provided. The service was quick and information was clear.
Recommended