East Ridge Auto Alignment

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423-894-8221
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Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

377 Reviews

5 star
87%
4 star
8%
3 star
2%
2 star
<1%
1 star
<1%
98% Would Recommend
Latest Review 3 days ago

Reviews

TM
Thane M.
Rossville, GA
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Thane said the employees went out of their way to complete the service he needed.
Recommended
This review was collected via phone interview by Customer Research Inc.
TW
Tucker W.
Chattanooga, TN
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Tucker said he has been using this business for a while. They usually do a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
KG
Kevin G.
Ringgold, GA
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Kevin said the business's staff got him in pretty much easily, they were clear about the rates charged, and it was the same treatment when his wife went in.
Recommended
This review was collected via phone interview by Customer Research Inc.
RW
Rocky W.
Jasper, TN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Rocky said he doesn't have to have an appointment with them, and their service is good.
Recommended
This review was collected via phone interview by Customer Research Inc.
RS
Robert S.
Chattanooga, TN
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Robert said this business did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
PM
PRISCILLA M.
Montgomery, AL
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Great communication, service, and email reminders
I live in Montgomery Al. But I still insist on using East Ridge Auto Service. I recommend them to everyone. It's important to find reliable, trustworthy partners and stick with them. Thanks for great service!!
Recommended
MG
MONTY G.
Chattanooga, TN
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
The customer service was great
I needed to have the underplate of my car fixed. It was done in about 20 minutes, cost much and I was on my way.
Recommended
CM
Chris M.
Greer, SC
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Chris said the business is pretty good. They really do a good job. He recommends them for work.
Recommended
This review was collected via phone interview by Customer Research Inc.
ES
EDNA S.
Chattanooga, TN
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Great Proactive Service
I went in for my scheduled oil change. The service was prompt and customer service is always good. Another important problem with my vehicle was addressed and I would not have known that I had an additional problem had it not been for the pro-active service and this problem was only repaired per my approval. Thanks East Ridge Auto Alignment for all that you do.
Recommended
AK
Ann K.
Rossville, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Ann said they got right on it and she didn't have to wait very long and they were very nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
DP
David P.
Chattanooga, TN
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Spoke with David's wife. She said that they just love this business. The staff takes excellent care of them and she highly recommends them.
Recommended
This review was collected via phone interview by Customer Research Inc.
BJ
Bruce J.
Chattanooga, TN
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Bruce said this business is really nice and they did what he asked for.
Recommended
This review was collected via phone interview by Customer Research Inc.
PC
Pedro C.
Rossville, GA
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Pedro said his overall experience was good. He takes all of his work there.
Recommended
This review was collected via phone interview by Customer Research Inc.
BH
Betty H.
Chattanooga, TN
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Betty said that this business has always done just fine by her.
Recommended
This review was collected via phone interview by Customer Research Inc.
RW
Rick W.
Chattanooga, TN
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Rick said he has used this business for year. The employee took good care of his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
DC
Deangelo C.
Chattanooga, TN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Deangelo said this facility is very family oriented which is really nice to be a part of. The mechanic does great work and he will continue to bring his vehicle in.
Recommended
This review was collected via phone interview by Customer Research Inc.
BH
Bobby H.
Chattanooga, TN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Bobby said that the place always does a good job, it's the only place he'll take any of his vehicles.
Recommended
This review was collected via phone interview by Customer Research Inc.
JK
Jared K.
Chattanooga, TN
Dodge Charger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Jared said the business's service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
ME
Mary E.
Chattanooga, TN
Acura 3.2TL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Mary said she had to wait awhile but otherwise everything was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
DH
David H.
Chattanooga, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
David said that he has been recommending this business for years.
Recommended
This review was collected via phone interview by Customer Research Inc.