Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

387 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


VP
Vondell P.
Lookout Mountain, GA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Vondell said the employees provided prompt service. They provided good work. He liked his service.
This review was collected via phone interview by Customer Research Inc.

DS
DEBBIE S.
Mc Donald, TN
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019
Tire issues.
I’m thankful for the quick and professional service I received when my daughter had tire issues . They were able to help her immediately and provide reasonable estimates for future service. The representative was very courteous and trustworthy which is hard to find!

MN
Marvene N.
Tennessee
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Marvene said the business was polite enough, professional, and very courteous, but she found the price a bit excessive.
This review was collected via phone interview by Customer Research Inc.

SO
Steve O.
Rossville, GA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Steve said they have been with this business a long while. They consistently do good work. They are a good business.
This review was collected via phone interview by Customer Research Inc.

BW
BETTYE W.
Chattanooga, TN
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Tire Repair
As usual, I received excellent services at East Ridge Auto. The front counter associate was very professional, my unscheduled tire repair was handled within an hour! I trust these folks and I'm so glad they are close to home.

FG
Flora G.
Chattanooga, TN
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Flora said the employees are very good and quick. She appreciates everything they do.
This review was collected via phone interview by Customer Research Inc.

KS
Ken S.
Tennessee
Plymouth Roadrunner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Ken said the service was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RQ
randy q.
Alpharetta, GA
Nissan NV Cargo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Randy said he has a fleet vehicle the staff was able to fix.
This review was collected via phone interview by Customer Research Inc.

SC
STEVE C.
Rossville, GA
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Car Repair
Everyone there is always very helpful and nice

WC
WILLIAM C.
Ooltewah, TN
Ford Focus
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/14/2018
Nothing anymore
We have used this business since 1989 from RV's to all our cars. Not anymore, over $360. To replace an ignition at too much money for an $80 piece and 30 minutes work.

TM
Thane M.
Rossville, GA
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Thane said the employees went out of their way to complete the service he needed.
This review was collected via phone interview by Customer Research Inc.

TW
Tucker W.
Chattanooga, TN
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Tucker said he has been using this business for a while. They usually do a good job.
This review was collected via phone interview by Customer Research Inc.

KG
Kevin G.
Ringgold, GA
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Kevin said the business's staff got him in pretty much easily, they were clear about the rates charged, and it was the same treatment when his wife went in.
This review was collected via phone interview by Customer Research Inc.

RW
Rocky W.
Jasper, TN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Rocky said he doesn't have to have an appointment with them, and their service is good.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Chattanooga, TN
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Robert said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

PM
PRISCILLA M.
Montgomery, AL
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Great communication, service, and email reminders
I live in Montgomery Al. But I still insist on using East Ridge Auto Service. I recommend them to everyone. It's important to find reliable, trustworthy partners and stick with them. Thanks for great service!!

MG
MONTY G.
Chattanooga, TN
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
The customer service was great
I needed to have the underplate of my car fixed. It was done in about 20 minutes, cost much and I was on my way.

CM
Chris M.
Greer, SC
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Chris said the business is pretty good. They really do a good job. He recommends them for work.
This review was collected via phone interview by Customer Research Inc.

ES
EDNA S.
Chattanooga, TN
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Great Proactive Service
I went in for my scheduled oil change. The service was prompt and customer service is always good. Another important problem with my vehicle was addressed and I would not have known that I had an additional problem had it not been for the pro-active service and this problem was only repaired per my approval. Thanks East Ridge Auto Alignment for all that you do.

AK
Ann K.
Rossville, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Ann said they got right on it and she didn't have to wait very long and they were very nice.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 387 in total