Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

982 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


MK
Matthew K.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Collision
Matthew said the facility did a very good job and kept the cost down. The staff reused pieces that were not damaged at all. They did a very smart and professional job.
This review was collected via phone interview by Customer Research Inc.

TP
Tom P.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Collision
Tom said the business did wonderful work.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Collision
Mike said he was very happy with the customer service and he loves these guys.
This review was collected via phone interview by Customer Research Inc.

LE
Luis E.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Collision
Luis said he has dealt with this business before and he is happy with their customer service. He said there was no promise date, the staff called him when it was time to pick up his vehicle.
This review was collected via phone interview by Customer Research Inc.

GP
Guy P.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Collision
Guy said everything was good. Each time he has gone to this business, he is handled expertly by everyone involved. There were a lot of problems , his vehicle was not even local and it took a week just to get it to the facility. The problems were solved by this facility , they made an unpleasant situation easy to deal with. They went out of their way to make sure everything went well. The appearance of the facility was not important to him the quality of work and the treatment he got speaks for itself.
This review was collected via phone interview by Customer Research Inc.

HH
Holly H.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Collision
Spoke with Billy. He said the price was fair and the business did exactly what they said they would.
This review was collected via phone interview by Customer Research Inc.

KB
Kate B.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Collision
Kate said the customer service was great, the employees did exactly what they said and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

JF
Jared F.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Collision
Jared said the staff were friendly. They did a good job and had the repair done on time.
This review was collected via phone interview by Customer Research Inc.

JD
Julie D.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Collision
Julie said its a lovely business and the staff does a good job. The staff provides great customer service.
This review was collected via phone interview by Customer Research Inc.

GA
Gary A.
Illinois
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2018 Category: Collision
Gary said it was quality work. The vehicle was ready one day later than promised.
This review was collected via phone interview by Customer Research Inc.

KM
Koleen M.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Collision
Koleen said the employees were excellent. She was happy with their work. She has used this business for 20 years.
This review was collected via phone interview by Customer Research Inc.

WL
William L.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Collision
William said the business is fantastic.
This review was collected via phone interview by Customer Research Inc.

ND
Nick D.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Collision
Nick said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

SB
Samantha B.
Illinois
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Collision
Samantha said it took her a month to get her vehicle back but it was ready on time for the most part.
This review was collected via phone interview by Customer Research Inc.

BS
Barb S.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Collision
Barb said the staff were polite, reasonable, and got the work done in a timely manner. There wasn't any paint work performed.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Collision
Mary said the staff did a great job and everything was great. His vehicle was ready two days before promised. He's been to the business before and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Spoke with Michael. He said his vehicle was a week late due to additional paint work being required.
This review was collected via phone interview by Customer Research Inc.

SM
Susan M.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Susan said going to this business was an amazing experience from start to finish. Her vehicle was returned to her way cleaner than how she brought it in.
This review was collected via phone interview by Customer Research Inc.

PQ
Paul Q.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Paul said this business was great from start to finish. It's not the first time he has taken a vehicle in to this business, and every time it's a great experience. The employees are fast, helpful, friendly, professional, and do great work.
This review was collected via phone interview by Customer Research Inc.

RP
Robin P.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Robin said the staff provided excellent customer service and she knows up front what the price is going to be.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 982 in total